Legal

Privacy Policy

Last updated: March 2025  ·  NuTech Services LLC  ·  615 S Saginaw St, Flint MI 48502

Table of Contents

  1. Who We Are
  2. Information We Collect
  3. How We Use Your Information
  4. How We Share Your Information
  5. Data Retention
  6. Security
  7. Cookies & Analytics
  8. Your Rights
  9. Third-Party Links
  10. Changes to This Policy
  11. Contact Us

Section 1

Who We Are

NuTech Services LLC (“NuTech,” “we,” “us,” or “our”) is a Michigan-based managed IT services provider serving businesses across Michigan and the United States. Our principal place of business is 615 S Saginaw St, Flint, MI 48502.

This Privacy Policy describes how we collect, use, store, and protect personal information when you visit our website at nutech.services, contact us, or use our services.

Section 2

Information We Collect

Information You Provide Directly

  • Contact form submissions: Name, email address, phone number, company name, and message content.
  • Client portal accounts: Login credentials and data submitted through our HaloPSA client portal, including support tickets and service history.
  • Payment information: Billing details processed through our payment systems. NuTech does not store full payment card numbers.
  • Email communications: Content of emails sent to support@nutech.services or other NuTech addresses.
  • Phone and support interactions: Notes and records from support calls, remote sessions, and on-site visits.
  • Email newsletter sign-ups: Your email address and preferences when subscribing to NuTech communications.

Information Collected Automatically

  • Cookies and tracking technologies: Browser, device, IP address, pages visited, and time spent on the site.
  • Analytics data: Aggregated, non-personally identifying usage data.
  • Log data: IP address, browser type, referring URL, and pages accessed.

Section 3

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries and provide customer support
  • To deliver and manage the IT services you have contracted with us
  • To process payments and maintain billing records
  • To communicate with you about your account, service updates, and scheduled maintenance
  • To send newsletters or marketing communications you have opted into
  • To improve our website, services, and internal processes
  • To comply with legal obligations and resolve disputes
  • To protect the security and integrity of our systems and our clients’ systems

NuTech does not sell your personal information to third parties. We do not use your data for advertising purposes, and we do not share your information with advertisers.

Section 4

How We Share Your Information

Service Providers

We work with third-party vendors including HaloPSA, BenjiPays, NinjaRMM, and 3CX. These providers only receive information necessary to perform their functions and are contractually obligated to protect your data.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect the rights, property, or safety of NuTech, our clients, or others.

Business Transfers

In the event of a merger, acquisition, or sale of NuTech assets, your information may be transferred. We will notify you of any such change and your choices.

With Your Consent

We may share your information for other purposes with your explicit consent.

Section 5

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining active client relationships, complying with legal obligations, resolving disputes, and enforcing agreements.

Client records are generally retained for a minimum of seven years in accordance with standard business recordkeeping practices.

Section 6

Security

We take data security seriously — it’s part of what we do for clients every day. We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

These measures include encrypted data transmission, access controls, and regular security reviews. If you have concerns about the security of your information, please contact us at support@nutech.services.

Section 7

Cookies & Analytics

Our website uses cookies — small text files stored on your device — to improve your browsing experience and understand how visitors use our site.

Types of Cookies We Use

  • Essential cookies: Required for basic website functionality.
  • Analytics cookies: Help us understand visitor interactions. Data is aggregated and anonymous.
  • Preference cookies: Remember your settings for return visits.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

Section 8

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Opt-out of marketing: Unsubscribe from marketing emails at any time.
  • Data portability: Receive your data in a portable format where technically feasible.

To exercise any of these rights, contact us at support@nutech.services or call 810.230.9455.

Section 9

Third-Party Links

Our website may contain links to third-party websites including Microsoft, Veeam, Proofpoint, and Fortinet. These sites have their own privacy policies and we are not responsible for their content or practices. We encourage you to review their privacy policies.

Section 10

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page.

Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

Section 11

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

NuTech Services LLC

615 S Saginaw St, Flint MI 48502

PO Box 204, Grand Blanc MI 48480

📞 810.230.9455

✉️ support@nutech.services