Current Events Archives - NuTech Services LLC

Oct, 2022

Let’s Take a Look at 2023’s Business Trends

With 2023 sneaking up on us, you’ll need to consider the many challenges that businesses will face as we move into the new year. Many of these challenges can be remedied simply by implementing the right technology solutions, too!

Inflation and Supply Chain Issues Will Linger

COVID-19 has impacted the global economy on a scale which will continue to impact businesses well into the new year. Many of these issues will be worsened by the ongoing conflict between Ukraine and Russia. Businesses will need to take inflation and supply chain issues into account when implementing new technology, but how can you do this effectively?

Whenever a certain level of risk is involved with your business, you need to be able to conduct an examination of how likely the risk is to impact your operations. By performing these tests, you’ll be able to mitigate risk more effectively.

Customer Experience and Sustainability Take Front and Center

While customer experience and sustainability have always been important, 2023 will see them become a major priority for businesses. More focus is being placed on social and environmental issues than ever before, and this trend will continue to influence policies and procedures within your organization. This is especially important for your business’ relationship with external groups and even amongst your technology providers.

Similarly, your customers, clients, and prospects all want to know that you are operating with the environment in mind, all while ensuring that they receive an impressive customer experience. This will require that your business invests in the right technology solutions to streamline workflows. Automation, for example, can be used to free up employees to focus on these critical elements of business.

You’ll Need to Invest in Employee Retention

The pandemic has brought many issues with the workplace that have hidden just below the surface for too long, like burnout and other mental health problems that the workplace can create or exacerbate. Whether it’s combating “the Great Resignation” or “quiet quitting,” it’s up to you to ensure that your team is satisfied enough to stick around and perform their duties the way you expect them to.

In other words, you need to make an effort to provide your team with meaningful and fulfilling work. A hybrid workplace can go a long way toward making this happen, but upward mobility and better pay or benefits can also be a good incentive.

Let Us Help You With These Issues

No matter what the next year brings, NuTech Services can help your business with whatever technology it needs to overcome the challenges presented. To learn more, reach out to us at 810.230.9455.

Jul, 2021

What We Can Learn from the Ireland Health Service Ransomware Attack

In May of 2021, Ireland’s Health Service Executive, which handles healthcare and social services to the Emerald Isle’s nearly five million residents, was the target of a massive ransomware attack. Even as businesses and municipalities from all over the globe have been dealing with this plight, we mention this because of the aftereffects of this situation. Today, we take a look at the situation and what can be learned from it.

The Irish HSE Ransomware Attack

On May 14, 2021, the HSE was targeted by a hacking collective known as the Conti Ransomware Gang. The health service then received the instructions that the perpetrators would immediately release the patients’ data to the public unless they paid the ransom of $20 million in bitcoin. After a few days of deliberation, the government agency agreed to pay the sum (a practice that those of us at NuTech Services do not recommend). In turn, they got the decryption key.

Sad to say, this is not where this situation ended.

Data Restoration is Problematic

With the working decryption key in hand, and a nation of people that depend on their service, the HSE went ahead and started the restoration process. Turns out, it is difficult. HSE is still having problems restoring data systems to their previous state and it has led to bottlenecks inside the nation’s healthcare system.

The reason is that restoring data, especially on a scale such as this one, is an arduous task, and with new protocols and protections being implemented by HSE administrators to help avoid this type of problem in the future, it is taking much longer than expected. This means costs rise and people don’t get the care they need. As of this writing, it remains a real problem for the people of Ireland.

What Your Business Can Take Away From the HSE Ransomware

No matter what your business is, getting hit with ransomware is a pretty scary situation. One thing that every company or organization can take away from this situation is the need for comprehensive training for phishing and other scams to minimize the chances of getting ransomware through typical means. You also should be monitoring your network to ensure that if something were to make it past your defenses that more can be done to thwart a major catastrophe like ransomware. You should also have a comprehensive backup in place to help protect the continuity of your business.

At NuTech Services, we can help you identify your organization’s cybersecurity weaknesses and help you put in policies and technology that will help you keep ransomware off your network and be ready for any type of problem should it arise. Reach out to us at 810.230.9455 today to talk to one of our skilled consultants.

Apr, 2017

Your Business Should Be in the Headlines for the Right Reasons, Not for a Cyber Attack

Today’s headlines are peppered with stories of major companies and institutions falling victim to a cyberattack. As a business owner, what’s your response to these gut-wrenching stories? If you write them off as fear mongering and believe that these attacks can never happen to your SMB, well, you’re wrong. They can and it’s up to you to prevent such a disaster.

One reason why it’s so important to shore up your company’s network security is because the ramifications of a breach extend well beyond the sensationalism surrounding a news story. Take for example one of the biggest stories of hacking in recent memory; the revelation made public last December that Yahoo had more than one billion of its accounts compromised, dating all the way back to 2013. While the headlines focused on the plight of Yahoo and the negative effect this would have on the tech company’s value, what didn’t get reported is how millions of Yahoo users were negatively affected by having their sensitive information exposed to hackers.

In the same way, seeing to your company’s network security goes beyond protecting your corporate image from a negative headline. It’s also about protecting all of those who have entrusted you with their sensitive data. This includes customers and vendors that have provided your business with their financial information, as well as employees that each have a wealth of their personal information connected to your HR department.

We’ve established that there’s a lot riding on your network security and that it’s your job to make sure this is taken care of. If you don’t currently have a security plan in place protecting your company from a data breach, then where do you even begin? Fortunately, you don’t need to be an IT security expert or have a computer science degree to implement adequate security measures. As is the case with many vital responsibilities connected to your business, you can outsource the protection of your network to the professionals, such as the IT technicians at NuTech Services.

That said, IT security is such an important and comprehensive matter that it’s not something that you should outsource and then disregard. In fact, IT security works best when everybody in the company understands that they have an active role in its upkeep. Yes, everybody. We’re talking from the C-level executives down to the cleaning lady who connects her smartphone to Wi-Fi. If everyone in your company understands how to avoid the snares laid by hackers, then the cake that is your network security measures will be topped with the icing of best practices.

Remember, securing your network from cyberattacks isn’t something that you have to do on your own. NuTech Services is here to help, and we can do so by implementing proven and comprehensive network security solutions like our Unified Threat Management tool, as well as remote monitoring and maintenance in order to detect and take care of any threats that may breach your defenses. We’re also available to equip your staff with the means and know-how to better understand cybersecurity.

For assistance in all of these areas of security and more, give us a call today at 810.230.9455.