Remote Workers Archives - NuTech Services LLC

Feb, 2022

Remote Meetings Require the Right Technology

Today’s world of video conferences and remote work means that many workers are forced to endure the dreaded “Zoom Call” or “Teams Meeting,” whichever solution is implemented at their organization. While these terms might be used in a negative way, there are opportunities for you to improve the way you hold your video chats. Here are just a few ideas for you to consider implementing.

Clear Video and Audio

It goes without saying that a good video presentation starts with having crystal-clear video and audio. Much of this will have to do with procuring the appropriate hardware for the job, but your Internet connection can also play a role in this. We recommend you work with experts like NuTech Services to help you get ready for your video conferencing presentations.

Supplemental Visual Aids

No one wants to stare at a talking head the entire meeting, so you should consider the use of visual aids, like PowerPoint presentations or infographics, to help you get your point across to your staff. You can also switch between presenters so that it’s not just one person presenting the entire time, which can make a world of difference for your employees’ attention spans.

Additional Features Like Chats, Emojis, and File Sharing

Video and audio are well and good, but others express themselves in different ways that might make them feel more comfortable. By using the chat and emojis, your employees can react to the meeting in real-time, provided they are not doing anything distracting, like sending memes with quotes from the meeting to each other in the chat.

Engagement Above All Else

People tend to enjoy meetings more often when they are involved in the discussion, so do your best to involve everyone in the meeting in some way, shape, or form. Depending on the nature of the presentation, you should encourage your users to unmute their microphones when they have something they want to say, or use the Raise Your Hand feature (or its counterpart). Some video conferencing tools even allow for break-out rooms that can give your team a chance to debrief and feel more involved.

Want to get your team started with better video conferencing? It all starts with having the right tools for the job. To learn more, reach out to us at 810.230.9455.

May, 2021

Five Solutions to Simplify Remote Work Strategies

Working from home adds quite a few additional wrinkles into the workday, including a few that pertain to your team’s communicative capabilities. With many different people operating at their best through different forms of communication, establishing which of these forms best suits your needs is crucial. Let us consider some of the options you have, whether you’re fully investing in a future of remote operations, or simply planning a more hybrid approach as time passes.

For simplicity, we have limited ourselves to the most crucial solutions we think everyone should have.

Video Conferencing

While nothing we have right now can fully replace the capabilities of in-person communications, video conferencing may just be the next best thing available. A lot of software developers have picked up on this, which may explain why so many other kinds of software integrate well with today’s video conferencing solutions.

In the business sense, video conferencing gives your team an outlet to assemble most like they would in the office—along with giving sales teams a much more convenient way to meet with prospects. Wonderfully lightweight and accepted by the business world, most of today’s workstations are likely already set up to support conferencing. If they are not, there is a practically negligible investment to make there in exchange for greater flexibility and sustained communications and collaboration.

Instant Messaging

While infamously a way for coworkers to spend their hours chattering amongst themselves about practically anything but work, a properly utilized instant messaging platform can be an essential piece of your remote workers’ toolset. When used appropriately, a study has shown that instant messaging and other non-email collaborative solutions can increase productivity by anywhere from 20-to-25 percent.

That is not nothing, and just helps to demonstrate how unhindered communications—like those the convenience of instant messaging supports—can help liberate your team members to accomplish more on your business’ behalf. This is particularly the case where a remote workforce is involved.

Customer Relationship Management

The most important relationships a business forms are those that are formed with their customer base. As such, there needs to be a reliable means of tracking and cultivating these relationships, as well as to simplify any requirements imposed on the customer’s end. A Customer Relationship Management tool, commonly abbreviated to a CRM, has been the solution that many businesses rely on for just that purpose.

The typical CRM solution will usually feature some kind of ticketing system for customer support purposes, a scheduling module to keep everyone on task and able to access the resources they need, and various automation capabilities to help make sure everyone is spending their time on revenue-generating endeavors. As such, a CRM provides the channels for a company to reach out to its base while also maintaining its own internal productivity. Any small business—particularly one with a decentralized workforce—that intends to grow should be utilizing a CRM for all it is worth.

Cloud Computing

Access is crucial to a remote worker, and access is something that the cloud can help provide in a way that is both simple and cost-effective. Whether your business needs the storage to securely keep its shared documents or needs collaborative tools to enable your team to work with the data you possess, the cloud can facilitate that need. Business continuity is also much simpler to secure during a disaster if you’ve maintained a cloud-based backup of your data.

Of course, the cloud is also capable of more, like delivering the solutions that your team members need to them directly. Whether you need a server at scale, or enterprise-grade security, and/or robust communication tools, there is a cloud-based option waiting for you.

Onboarding Solutions

Onboarding any new employee is a process in and of itself, and this is only exacerbated when that employee is to operate remotely. In order to get them acquainted with your policies and familiar with your solution set, there is going to be some training involved.

Nowadays, Learning Management Systems (or LMS) take care of that training for you, more expeditiously. Many business software solutions have them built into the program at this point, but you can also customize your own to ensure that your new hire is prepared for their new responsibilities. On your end, you get a better-prepared team member for a decreased financial investment.

Whether you’re embracing the remote workforce moving forward or striving for a return to your base of operations, NuTech Services can help equip you for success. To talk strategy with one of our experts, call us at 810.230.9455 today.

Sep, 2019

Technologies that Fuel a Remote Workforce

Many companies today are increasing their adoption of remote working strategies, enjoying the operational benefits that come along with them. In order for you to take advantage of these benefits in your own operations, you need to be sure you have the tools needed to optimize remote work. Here, we’ll review what you need to make the most of your remote worker strategy.

#1: Communication and Collaboration Solutions

Let’s face facts… you’re going to have to be able to work with your remote workers in order to accomplish what needs to be done, so you need to make sure you have a solution that maintains open lines of communication between you and your staff. All of the solutions that a business should use to enable communications while in-house should also be leveraged by a remote workforce, including email, chat platforms, video conferencing, and Voice over Internet Protocol.

On top of that, your line of business apps and the everyday software your staff needs should be available to remote workers. A prime example of a necessary solution for your remote employees is a file sharing platform that allows your team to work side-by-side on documents and data… whether or not they’re actually side-by-side.

#2: Project Management Tools

Time management is one of the biggest challenges inherent in remote work, so giving your staff direction through project management software can help your remote workers stay on task, while keeping the team as a whole apprised of progress towards a shared goal. In this way, project management solutions can help your team more efficiently reach their objectives – while keeping all members more accountable for what they need to accomplish.

This can be a considerable benefit, especially if an employee is going from a structured office environment to the more laissez-faire arrangement that remote work provides. Looming deadlines, combined with a fluid schedule, have been known to increase work-related stress. A reliable project management solution can return some of the structure to a remote worker’s day, giving them the purpose, they need to accomplish their goals.

#3: Cybersecurity

Any of the benefits of remote work are rendered moot if this remote work leads to a breach or some other security incident. This means that your remote workforce needs to be equipped with the same cybersecurity measures that you should have protecting your business’ on-premise infrastructure.

As a result, you will want to be sure that you’re having your remote workers utilize multi-factor authentication measures, and that their solutions are equipped with fully up-to-date security software. In order to connect back to your business’ network resource, they should also be leveraging virtual private networks to fully ensure your business’ data remains secure while in transit.

In many ways, a password management system would also be classified as a cybersecurity need – especially where remote workers (and thereby, remote access) are involved.

#4: Time-Tracking Software

Finally, you need to make sure that your remote employees are spending their time effectively, as well as that you are properly reimbursing them for their time. There are many tools to help track how time is being spent while in the office, and these tools work equally as well for remote workers.

Whether you need to track how long a task took for billing and invoicing purposes, you’re trying to optimize your workflows, or you are simply ensuring that your team is being efficient and productive, understanding how time is spent during the workday is crucial. Implementing time-tracking software for remote workers can simplify payroll, allowing you to focus on other pressing business matters.

NuTech Services can help you out, by introducing the solutions that will make your remote working strategy far simpler. To learn more about what we can accomplish for you, reach out to us at 810.230.9455.