Voice over Internet Protocol, or VoIP for short, might at first glance seem complex, but it’s really quite simple when explained properly. Unfortunately, misconceptions surrounding VoIP can become a barrier of entry for businesses considering a VoIP solution. We’re going to disprove some of these misconceptions and prove VoIP can be a valuable investment for just about any business in need of a communications solution.

“VoIP is Too Expensive”
Businesses often think that VoIP is more expensive than your typical telephone bill, but this isn’t necessarily the case. The purpose of VoIP is to actually reduce the costs of your telephone bill by eliminating unnecessary services and the costs associated with them. VoIP does this because it uses your Internet connection rather than a phone connection, meaning that you don’t have to have phone lines all over your office just to give each of your employees phones on their desks. All you need to use a VoIP solution is a headset or handset and a desktop/mobile app hooked up to the Internet.

“VoIP Isn’t Reliable Enough”
In reality, VoIP is only as reliable as your Internet connection. If your Internet connection isn’t reliable, then you have a problem as is, so why not use it as an opportunity to both improve connectivity and communications all in one?

“VoIP is More Trouble Than It’s Worth”
Considering that VoIP would be replacing your current telephone setup, it’s reasonable to suspect that the amount of effort put into this implementation would be considerable. However, that’s simply not the case–VoIP requires minimal setup, as it uses your existing network infrastructure. All you’re doing is connecting your phones to the Internet, which takes no time at all.

“VoIP Doesn’t Sound Good Enough”
VoIP often doesn’t sound any different from your typical phone line connection, and if it doesn’t sound as great as you want it to, chances are it’s (once again) an issue with your Internet connection–not necessarily anything wrong with the VoIP service itself.

“VoIP Isn’t the Right Fit”
VoIP can be the perfect fit for your business precisely due to just how customizable it is to your business’ specific needs. You can mix and match the additional features you desire to save money in the long run. All of the features from any old phone company would be a considerably larger investment, and some VoIP features aren’t even offered by your standard phone company in the first place.

VoIP is simply too good a solution to not implement or at least consider. If you want to hear more about VoIP, our IT professionals would be happy to assist you. To learn more, reach out to us at 810.230.9455.

Communication is pivotal to the success of your business, but it’s hard when you have a telephone system that seems like it was built for an age long past. A modern telephone system that utilizes the cloud is the ideal way to approach collaboration in the workplace. You have some options for this, but the easiest to take advantage of is a cloud-hosted Voice over Internet Protocol solution.

Compared to the traditional telephone system, a VoIP phone solution provides substantially more freedom to go about your business as you see fit, as well as the flexibility to adjust needs on a whim and the functionality you expect from an enterprise-level modern phone system.

Freedom
If all you’ve ever known are corded desk phones with a limited reach, then you don’t know the heightened experience of putting on a wireless headset and taking your business on the road. Traditional telephone systems are limited in scope because you’re tied to your desk or within a certain radius of your handset. VoIP phone systems can be used on any connected device, be it a desktop, a laptop, or even a mobile device. Since it’s a cloud-based application, your business can make use of it wherever and however it pleases.

Flexibility
When you implement a traditional telephone system, chances are you have a specific setup in mind that caters to your current needs. Now imagine that your organization is growing at a staggering rate and you don’t have enough phones for everyone. Knocking down walls, running cables, and changing your physical infrastructure just to add a few phones to your network is an overly complicated and expensive process. A cloud-based VoIP system allows you to add new numbers and users when they are needed. As long as your network can sustain the bandwidth (have the IT professionals at NuTech Services consult your Internet service provider for more information on this), you can add as many users as you need.

Functionality
A traditional telephone system is subject to the whims of phone providers. This in itself isn’t inherently bad, but the fact that so many of them bundle together unnecessary services makes for a frustrating and expensive system. For example, your business certainly doesn’t need 300 channels of cable television in addition to its phone system. Instead of bundling unnecessary services together, a VoIP solution offers you the opportunity to customize the solution to fit your specific needs. This includes additional options like instant messaging and video chat, in addition to all of the tried and true basics like conference calling and voicemail. Basically, you only pay for what you actually want and need, not what the provider thinks you want and need.

Could your organization use hosted VoIP? NuTech Services can help. To learn more, reach out to us at 810.230.9455.