Tip of the Week Archives - Page 3 of 12

Feb, 2021

How to Find Your Lost iPhone or Android Smartphone

Imagine for a second you are out to a socially distant dinner date with the friends that you barely get to see. You wrap up dinner and say your goodbyes and when you get to your car you realize that you don’t have your phone. COMPLETE PANIC! Your whole life is on your phone. Now imagine that when you went back to the restaurant to get your phone, it wasn’t anywhere to be found. We’ll talk you through how to proceed.

Use Google’s Find My Device App to Find an Android Device

Android users have access to a feature called Google Find My Device, that you should definitely set up if you haven’t already. You first need to install it from the Google Play Store.

Once the app is installed, it will ask you to log into your Google account. You will want to set up a strong and unique password just as you would with any other account. When asked, you will want to Allow Find My Device to access this device’s location. Now you will be able to see where your phone is.

Using Apple’s Find My iPhone to Locate Your Device

Apple provides a similar service to iPhone users. You will need to enable Find My iPhone. Find My iPhone is a built-in service that comes as a part of iCloud. As expected, it allows users to track the whereabouts of a lost or stolen device. If you suspect that your iPhone has been stolen, you probably shouldn’t try and go to the location it is at, for safety’s sake.

The Find My iPhone feature also allows users to remotely wipe the device. This feature can help you avoid identity theft, a data breach, or any other unfortunate experience that could happen with someone in possession of your phone. You will need to opt-in to these services, but you will be glad you did if the worst becomes reality. Here’s how:

On your iPhone or iPad:

Open Settings.
Access iCloud.
Locate the Find My iPhone/Find My iPad slider and make sure it is switched On.

If you haven’t already set up an iCloud account, you’ll be taken through the steps by a tutorial. You will want to set up your iCloud account with a unique and strong password. We keep harping on this point, but it is an important one.

Apple will let you track your device through its iCloud service as long as it is still on or not in airplane mode.

Most iPhone users already have, but if you haven’t you should set up Touch ID or Face ID on your device. That way, it will be extremely difficult to access the contents of your phone. To do this, access Settings under Touch ID & Passcode.

If you are careful, you will probably never need these features, but if you do have to use them you will be thankful they are there. With the increasing price of new mobile devices (and the importance of the data stored on them) they offer a kind of insurance against loss or theft.

At NuTech Services, we know the importance of technology for businesses and individuals alike and hope that you never have to worry about these features. Contact us today if you have any questions about how to protect your business’ data against theft at 810.230.9455.

Jan, 2021

Tip of the Week: Essential Information Technology Practices

Information technology is a critical tool for many businesses today, which means \\it is crucial that your IT is compliant to a few key best practices. Let’s go over these practices so that you have a roadmap to ensure that your operations can remain secure and productive.

Keep Your IT Up-to-Date and Maintained

Here’s the thing: you wouldn’t drive a horse and buggy to the office any more than you would type up a business brief on a typewriter or calculate your business’ budget on an abacus. The reasoning for this is simple: technology has gotten better over time and provided us with improved alternatives to what has been used before. These improvements have also come faster and have been more dramatic in scale.

On the other side of this coin, threats to your business technology have seen similar advancements.

As a result, your operational success depends on you keeping up with these changes. In addition to maintaining the operability of your IT solutions, you also need to prioritize updating and upgrading them when the time comes. These activities will both ensure your team can perform their tasks, and that they are also capable of doing so securely.

Back Up Your Data

With data being so important to a business’ successful and productive operations, you need to have insurance that some circumstance won’t cause you to lose your access to it—especially with so many circumstances potentially leading to that outcome. Infrastructure damage, theft, user error, equipment failure, and more can all lead to data loss at any level.

This is precisely why a backup solution is so important for a business to maintain. With no way of accurately predicting how or when data loss may strike, having some means of preserving your data continuity needs to be considered an essential consideration… arguably above any other. To accomplish this, we recommend that your backup strategy incorporate multiple copies of your data, with a minimum of three copies included. First should be the original copy of your data, second should be an onsite backup, and the rest should be hosted offsite—preferably in the cloud. That way, all your bases are covered, whether you need a quick fix for a deleted file or need to reconstruct your entire infrastructure.

Secure Your Data

Finally, data security must be addressed by all businesses, regardless of their size. Cybercrime nets more profit for its perpetrators than the global trade of illicit drugs does, and an average of 75 records are stolen each second. A bank account is currently available for a few dollars, provided you know where to look.

Businesses are often targeted via phishing attacks, which are only made more effective due to many user accounts having more access than is warranted and internal storage lacking the appropriate security protections. If they manage to fool one of a business’ employees into letting them in, a cybercriminal is given considerable power.

To help counter this, there needs to be a combined effort to both better educate business users as well as reinforce the security measures built into the infrastructure itself. Authentication requirements, role-based permissions, and other means could help prevent some data from being leaked that otherwise could be.

Lean on NuTech Services for assistance in putting these measures—and more—in place.

For our help and more information about your business’ technology, give us a call at 810.230.9455.

Jan, 2021

Tip of the Week: Four Tips and Tricks Within the Google Play Store

The Google Play Store is the Android operating system’s primary source of applications and widgets and can do a lot more than many might first think. Let’s consider a few useful tools and tricks that are incorporated into the Play Store that you should keep in mind.

Using a Password to Restrict Purchases

App store purchases can become notoriously expensive, and fast, so it makes sense to do whatever you can to help prevent any unauthorized purchases from going through. One means of doing so is to restrict the capability to make purchases behind password protection. That way you can avoid unwanted spending on your Android device… particularly if others regularly utilize your device.

Filter Apps Based on their Content

The Play Store has content available meant for a wide variety of age groups, due to the inclusion of gambling, violence, or other adult-themed elements present. While this is certainly a reason to restrict such apps for younger users, it also serves as an excellent reason to restrict what your business users can download—although you should also discourage them from using any apps not intended for business use during work hours anyways.

To filter out inappropriate apps, navigate to the Play Store and access Settings. Once there, tap Content Filtering, and select and deselect the maturity levels that apply to your needs.

View All Application Orders and Purchases

Keeping track of your investments into your applications is much simpler that you might expect, as the Play Store keeps a running record of your purchases. Finding this list is simple: all you must do is visit the web version of the Play Store and, via the Gear icon, access the My orders section.

See All Android Devices

Finally, you can track each device connected to a Google Account and used to access the Play Store, as there is a list in your account that outlines them. Finding this list is also fairly simple: from the online Play Store, click into the Gear icon and from there, Settings.

Have you heard about any other tricks behind the Google Play Store? Share them with us in the comments!

Dec, 2020

Tip of the Week: Making Use of Chrome Actions

As the most common Internet browser, Google Chrome is in a position where they always need to be coming up with new draws to maintain their hold on the market. Their latest efforts may help them to do so. Let’s take a moment and examine what Chrome is implementing, and how you can use it to your advantage.

Introducing Chrome Actions

Chrome Actions take the familiar address bar of the Chrome Internet browser and add some extra utility to it. Rather than specifying a webpage or network location to visit in the address bar (known as the “omnibar” to very few of us), Chrome now accepts very basic commands as input, and will follow these commands when they are entered.

For instance, opening a window in Incognito mode is as easy as simply typing “incognito” into the address bar.

As of yet, there are a few Chrome Actions that have been implemented:

Clear Browsing Data – type ‘delete history’, ‘clear cache ‘ or ‘wipe cookies’
Manage Payment Methods – type ‘edit credit card’ or ‘update card info’
Open Incognito Window – type ‘launch incognito mode‘ or ‘incognito’
Manage Passwords – type ‘edit passwords’ or ‘update credentials’
Update Chrome – type ‘update browser’ or ‘update google chrome’
Translate Page – type ‘ translate this’ or ‘ translate this page’

Of course, they come with the promise of more being added in future updates.

Is This Something You See Yourself Using?

Leave your thoughts in the comments and tell us why or why not. For more information and assistance pertaining to your business’ IT, give us a call at 810.230.9455.

Dec, 2020

Tip of the Week: 5 Ways to Improve Mobile Business Etiquette

Mobility is important to today’s workers and can be valuable to many different types of businesses; so much so that businesses demand that employees stay connected. Sometimes, especially when in public, this can become a social problem. Today, we will discuss mobile phone etiquette and five ways that you can improve yours.

Business Doesn’t Stop, But You Should

We’ve all been there. We’re driving or on the train and a phone call comes in that you absolutely have to take. What do you do? Most people will take the call, but the right thing to do is send it to voicemail and return the call as soon as possible. Why? Because you are distracted. It’s best to call back and give the caller the attention they deserve rather than trying to juggle a phone call in the middle of traffic. Okay, this one is pretty basic, but it’s the foundation of all mobile etiquettes.

Don’t Be Rude

One of the biggest problems with mobile business is that there seems to be a continuous amount of communications that come in. This isn’t a problem when you are free to talk or text. It can be a problem if you are with other people, however. If you must take a phone call when you are face-to-face with others, be sure to excuse yourself and go at least ten feet away. This is courteous, and after all, it’s only four more feet than social distancing.

Brevity is often a cornerstone to modern mobile communication, with emails and texts often being short and sweet. Keep in mind though, sometimes being overly short can come across as disarming or even disrespectful to the recipient.

Stop Texting in Important Moments

One of the biggest faux pas that a mobile professional can have is the tendency to text people when other people demand their attention. If there is business going on right in front of you, even if it’s just a meal or an impromptu conversation, do yourself a favor and wait until it is over to return text messages. Again, pretty basic, but it doesn’t hurt to keep it top of mind.

Make Sure You Have Good Reception

This one is a serious problem. A lot of times when people are on the go, their service is not conducive to professional conversation. You can’t do business if calls keep getting dropped or texts don’t go through because you’ve chosen a poor place to conduct a mobile meeting; and nothing ruins your ability to communicate than if people have to stop every few minutes to get clarification or ask you to repeat yourself. Choose your location wisely.

Sometimes you can’t help it, we get it, but if you are planning on running a meeting and need to participate, try to be somewhere where the service is reliable. It’s a sign that you respect everyone else’s time. If it’s impossible to prevent, simply be forthcoming about it and let everyone know at the start of the call. Perhaps even give an option to resume the call later if things get too difficult for the other participants.

Return Calls as Soon as Possible

When you return phone calls soon after you miss them, it shows professionalism and respect for the caller. If you are going to be out of touch for a bit, whether it be for meetings or personal time, it is solid practice to change your voicemail to state when you won’t be available. Then, when you are available, be sure to reach back out. Nothing is worse than getting a voicemail stating that the person won’t be available two weeks ago.

The mobile device is one of the best business tools available for people today, but knowing how to use them professionally is extremely important. Have you had to deal with a vendor or client that doesn’t adhere to mobile best practices? Leave your stories in the comments section below and return to our blog for more great tips and tricks each week.

Nov, 2020

Tip of the Week: Keep Google Keep Working For You

There are a lot of Android apps that are good for productivity, but Google Keep offers a particularly significant advantage. Today we’ll take a brief look at Google Keep and tell you about some features that will help you use it proficiently.

Labels

Instead of categorizing your notes into folders and notebooks, Keep is organized by labels. You can create labels to find everything you have stored on a particular topic. Fortunately, it’s also easy to use, so in this tip I’ll show you how to use Google Keep to track all the important information you need to process and store.

Adding a new label to a note is as easy as selecting the Labels option in the lower right menu on the editing screen. You can also add a label by holding down the note from the main list and tapping the label icon or by including a hashtag at the start of your note. This allows you to check your note for the label you have added by tapping on the hamburger menu and selecting which labels you want to go through.

Reminders

Setting up reminders for various tasks and appointments is a very simple utility that Google Keep allows you to perform, assisting you in managing all your usual tasks.

Let’s say you need to go to the bank or run some other errand during your lunch break, which starts at 12:30. Keep allows you to set a reminder for 12:27. Additionally, if you need to perform a task as soon as you get to work, you will be alerted as soon as you are on the premises.

The setting is simple enough and is available by pressing the icon that looks like a finger with a string tied to it. Keep also allows you to check your alarm settings by accessing the hamburger menu and selecting Reminders.

Checklists

Of course, many things you want to remember can involve several steps, but in these cases Keep’s checklist feature makes task generation much simpler.

You can quickly and easily create checklists and simple lists by tapping the Plus icon in the action bar. You can create a quick, simple checklist or use ones you’ve already made, with the capability to close and reopen line items by checking them off and unchecking them as needed..

Collaboration

Notes created in Keep can be shared with other people so that everyone can contribute, whether you’re developing a business strategy or keeping track of topics discussed during a meeting. After accessing the note to be shared, tap the lower-right menu icon and select Collaborator. You can then send the note to one of your Gmail contacts to invite them to edit and utilize your note. Any changes they make will be reflected whenever you access the tool.

Google Keep is a great tool for anyone looking to be more organized. Have you used Google Keep? What did you think of it? Leave us your thoughts in the comments section below.

Oct, 2020

Tip of the Week: Keeping Track of Changes Made in Excel

With today’s software solutions, the fact that collaboration is possible has helped many business processes move more efficiently. Despite this, there is also the potential for these solutions to contribute to confusion within your business. Take, for instance, changes people make in Microsoft Excel. Fortunately, Excel offers a means for you to track changes made.

Let’s go over how to set up this capability. As a disclaimer, it will require you to edit some of your menu options, so reach out to your IT resource to confirm that it is okay to do so and to assist you if need be.

You should also know that Track Changes won’t work if a spreadsheet contains a table that hasn’t been converted into a range. To make this conversion, select the table, navigate to the Design tab, and click the Convert to Range option. If you want others to be able to collaborate on your workbook, it needs to be saved in a shared location.

Adding the Track Changes Buttons

To access these options, you’ll need to add them to your Ribbon menu (unless your version of Excel includes them by default). Doing so is simple:

Right-click on the Ribbon menu. From the options available, select the Customize the Ribbon option.
On the resulting dialog screen, find the drop-down menu labelled Choose commands from: and select All Commands. In the other menu, select Main Tabs, and find Review in the list that appears. Click on the + next to Review, and then click the New Group button.
Right click on New Group, renaming it to “Track Changes.”
With “Track Changes” selected, find Highlight Changes and Accept/Reject Changes in the left-hand list. Click the Add button to add them to your “Track Changes” group.

Once your Highlight Changes button has been added to the Review category of the Ribbon menu, click on the Highlight Changes button. A box will appear, where you should select both Track changes while editing… and Highlight changes on screen. Click Okay once you’ve done so.

Once you’ve done this, any changes made to the spreadsheet will be marked with a small triangle in the corner of the cell to display the most recent change.

Reviewing all Changes

After everyone has contributed their input, you can choose to accept or reject the changes that have been made with the Accept/Reject Changes button. You’ll be asked to Save the Workbook, and once you have, the changes will be highlighted one by one with the option to Select Changes to Accept or Reject.

All changes will be listed so that you can Accept them or Reject them accordingly. The cursor will automatically proceed to the next change for you to repeat the process. If there are multiple instances of a similar change (like all ampersands or percentages written out instead of the symbols used), you can use the Accept All button to mass update them.

With any luck, we’ve helped make collaboration that much easier for you and your team members. For more tips like this, as well as best practices and other IT assistance, make sure you subscribe to our blog. Remember, our team is always available at 810.230.9455 for your IT needs.

Oct, 2020

Tip of the Week: What Google Lens Can Do

Not many Android users are aware of the Google Lens application, and the supplemented utility that it can bring to your device’s camera. Let’s fix that by going over what Google Lens is, and how you can use it to your advantage.

Explaining Google Lens

Downloadable from the Google Play Store, Google Lens is a utility app that incorporates artificial intelligence to make your smartphone’s capability to take and store images even more useful. With Google Lens, your phone can identify the elements in an image and give the user in-depth and contextual options based on it. Let’s say you wanted to find out what the flowers were that someone had planted outside their house. Using Google Lens, you could point your camera at the flowers and identify them that way.

Now, just consider how this could be applied to the modern, mobile workplace:

Copy and Paste Real-World Text

The ability to copy and then paste content is one of the most often-used functionalities in the office, so why not bring it to the physical world (sort of)? Using Google Lens, you can capture text with your camera from any media just as though it was content on a website. Simply press on the desired text to select it, press the Copy button at the bottom of the screen, and there you are. This text can then be shared directly to the clipboard of any computer with the same Google account actively logged in.

Extract Contact Information from a Business Card

While business cards are a great way to build business relationships at networking events, they don’t exactly fit in with most of today’s business environment. Lens can fix that by capturing the details printed on the card and giving the user various options. Whether you want to call the contact shared on the card, visit a website printed on it, or send a quick text or email message, Lens makes it simple to do so.

Create a Calendar Event

While calendar events are a great way to keep one’s schedule organized, helping one fulfill their obligations, they can become arduous to input into a mobile device. Google Lens can automate that process, pulling the necessary information from a flyer, an appointment card, or any other media and giving the user the option to Create calendar event.

Of course, this has been but a brief sampling of Google Lens’ capabilities. We encourage you to download it and see how much it helps you. If you’ve used Google Lens before, let us know how it worked out for you in the comments!

Sep, 2020

Tip of the Week: Minding Your Manners in the Office Again

In the office, there are certain courtesies that most people follow, simply to make sure that the environment remains a peaceful and effective place to work. Working at home (as many have) makes many of these courtesies redundant. As many return to the office, resuming these manners will be important. Let’s go over some of the biggest shifts that your employees should remember as they head back to the office.

Mobile Device Use

When working from home, the reasonable threshold for mobile device use is significantly different. Theoretically, you could talk to someone on speakerphone with the phone across the room (although you shouldn’t). However, there are other people with you in the office that you could potentially distract.

Take a moment and remind your team of this. Instead of holding long conversations at their desk, make sure they try to keep their calls brief and that they do whatever they can to avoid disturbing others—including leaving the area, if necessary.

Instant Messaging Use

Again, we have the kind of situation where the standards in the office are much different than those for a remote worker. When working remotely, your team needs to be able to communicate and should do so in both a professional and social manner. This is not so much the case in the office.

Allow me to clarify. When a team is working remotely, some socialization via instant messaging can be considered appropriate, so long as it is not interfering with the workday’s processes. This is simply because they are working remotely and can’t socialize with one another face-to-face. In the office, your team can—and almost certainly will—socialize throughout the day amongst themselves. Again, if done in moderation this encourages cooperation, but it can become a hindrance to your productivity if it goes too far. There is also the risk that if your messaging solution is used too much as a stand-up special your team will be less likely to read the important messages that are shared.

Moderation is key, so make sure your team is aware of that as they come back in.

Proper Communications

With so many working from home, remote conferencing solutions have seen a lot of use in recent months. While it may have been out of necessity at first, many users have begun to see the value of the integrated webcam on their laptop when it comes to holding a virtual meeting.

Of course, if these technologies are so helpful to us now, why should that change once people are back in the office? Communications with prospects and clients alike can be improved through a good conferencing solution. Continuing to embrace their options will only help to make the business and its processes more agile.

Whenever it is that people finally get back to the office for the long term, there’s a good chance that some bad habits may have developed by that time. Make sure that you address your expectations in a comprehensive written company policy. Reviewing these policies with your team, along with your privacy and security standards, will help smooth out the transition process and make your expectations clear.

If you’ve already transitioned back, tell us, how has it gone? Are there any challenges that you didn’t expect? Share them in the comments and reach out to NuTech Services for any technical assistance needed. Give us a call at 810.230.9455 to learn how we can help your team remain productive, wherever they’re working.

Sep, 2020

Tip of the Week: Simple Solutions to a Few Android Problems

While the Android platform is a highly capable mobile platform, there are a few oddities baked in that can create some annoyances for the user. To help you out, we’ve assembled a few tips to help you prevent these annoyances from impacting your use of your mobile device.

Screen Rotating Too Much? Lock It in Place!

How often have you been in the middle of doing something, only to shift your phone’s position and have your screen switch orientation as it calibrates to what it assumes is what you are looking for? It doesn’t take long for this to get old, and quick.

Fortunately, Android 9 and later iterations have included a fix for this. In your System Settings, access Display and from there, Advanced. Here is where you’ll find the Auto-rotate screen option and the means to switch it off.

Samsung device users have a bit of a different process. This toggle can instead be found in the Quick Settings menu (the one that emerges from the top of your screen by swiping down twice). It includes an icon labeled Auto rotate, which you will want to switch to Portrait. This effectively disables Landscape mode from switching over unless commanded to in context.

Too Many Notifications? You Have More Options than “Yes” or “No”!

We’ve all been there before, too, and have had those applications that—if given permission to notify you of things—do so seemingly incessantly. Android has now made it very simple to adjust these permissions on the fly. Once you receive one of these annoying notifications, you can press and hold it to access a control panel. This panel can be used to either silence your notifications, or completely turn them off.

Has Your Phone Stopped Charging Well? Clean Up the Charging Port!

Debris that accumulates in your phone’s charging port over time can easily interfere with your device’s ability to charge. So, before you assume the worst and start budgeting for a costly repair job, why not try cleaning out this debris?

With extreme caution, take a toothpick or a cotton swab and try to tease out any junk that the device has collected over time. Then, try charging your device again and see if you have any more success in doing so. You may just find that your issue was little more than pocket lint, and not a problem with the hardware.

For more useful technology information, advice, and tips, subscribe to our blog!

Sep, 2020

Tip of the Week: 2 Wi-Fi Tips for Your Home or Office

The COVID-19 pandemic has a lot of people spending a lot of time at home. As a result many people are getting more out of their Internet service. With school starting back up and people still working from home, the Internet needs to be available for everyone in the house. One of the best ways to make this happen is through Wi-Fi. Oftentimes, however, setting up a Wi-Fi connection can be troublesome. Today, we thought it would be useful to give you a couple of tips that can help you get the most out of your Wi-Fi network at home or in the office.

Strategic Placement

Wi-Fi depends on a couple of pieces of hardware and a couple of other factors. Firstly, ensure that your modem is connected correctly and that your router is connected securely to your modem. Nowadays, they are typically found in the same unit for home use. A key factor to setting up your router is that it has as few obstructions between devices as possible. Wi-Fi is just wireless radio waves, so ensuring it has a clear path will help the reliability of the signal that gets to your devices.

To make this happen, you will want to choose a centralized location in your house or office to install the router. You will also want to elevate it over most obstructions. If your modem is on the floor there are many more obstructions close to the floor than there are near the ceiling. Setting up your router up high will work to keep your coverage relatively consistent throughout the environment.

Utilize Wi-Fi Extenders Where Necessary

Some places have too much “place” for your Wi-Fi signal to effectively reach all ends of a property. When this happens, installing a Wi-Fi extender may be your best option. Effectively, these devices just repeat the frequency coming from the router to a larger area. If that doesn’t do the trick you could outfit your home or office with additional routers that will do a better job broadcasting Wi-Fi signals.

If you are having problems setting up your Wi-Fi connection, or you would like to get some expert advice before networking your home or office, call the IT professionals at NuTech Services today at 810.230.9455.

Aug, 2020

Tip of the Week: Specifying Your Google Queries

Searching for something on Google seems stunningly self-explanatory: type in what you’re looking for, press Enter, and like magic, it appears. However, there is a lot more that you can do, if you know how to use Google’s full capabilities. Let’s go over how these capabilities can be harnessed to your advantage as you perform your next search.

Improving Your Google Queries

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If you want to tell Google to omit certain potential results from your search, you can use the hyphen/subtraction mark to define what you don’t want considered.

For example, if you were in the market for improved seating for your workplace, you could search for computer chairs and eliminate any designed for gaming purposes by searching for computer chair -gaming.

()

Adding a parenthetical allows you to set a prerequisite for your search results. Basically, by including a term in parenthesis, you’re instructing Google to only return results for the rest of the search if they relate to that term.

So, if you were specifically looking for IT services around Michigan, you could type in (IT services) Michigan.

Of course, by being on our blog, you’ve pretty much skipped that step, already!

site:

Let’s say that you were looking for something that you were confident that you could find on a specific website. Perhaps you had even found it before but hadn’t been able to locate it again since. Adding the site tag into your Google search instructs Google to zero in on a particular website as it looks for your search term.

So, let’s say you wanted to know more about business continuity. To find that information, you could input business continuity site: www.nutechology.com. Google will promptly deliver the links you’re looking for.

filetype:

Maybe you’re looking for a specific kind of file, like a JPEG or a PDF. Inputting your search terms and adding filetype:jpeg or filetype:pdf will only produce results that feature the designated file format.

intext:

Have you ever encountered one of those moments where you can remember an exact quote from somewhere, but you can’t remember where you read it to save your life? Google offers a feature that can work with that. Searching for intext:, followed by that particular phrase, will instruct Google to look at in-page text to find it.

Which of these Google tricks were new to you? Are there any that you see being particularly useful? Make sure you subscribe to our blog for more handy tips, and for any of your specific IT support and service needs, give NuTech Services a call at 810.230.9455.

Aug, 2020

Tip of the Week: Warning Signs of a Mobile Malware Infection

If you’re the average business user today, you probably rely on a smartphone to manage much of your life, both personally and in the professional sense. As our phones have become so central to our lives, hackers now have the opportunity to attack through malicious applications. For this week’s tip, we wanted to go over a few ways to tell that an app might be an attack in disguise.

Excessive Permissions

Data security is a priority for many people, but even amongst them, mobile applications often aren’t even considered a potential threat to their data. While you should ever only download applications from an official application store, some attacks can potentially slip through the vetting process to be distributed via these means. Therefore, it is important to carefully consider every application you have installed and the permissions that each one demands. If these permissions seem excessive for the application’s needs, reconsider if the app is necessary to use (chances are, it isn’t). This helps protect you against the tactic that many cybercriminals use: getting a harmless app to the store, and then turning it malicious with an update once it is downloaded.

Rapid Battery Loss

Buckle up, it’s time for a lesson in physics.

According to the first law of thermodynamics, there is a set amount of energy present in the universe. Energy isn’t created or destroyed; it is simply transferred in different forms from one thing to another. This is important to our point.

Have you ever set your fully charged phone down, not touching it or interacting with it at all, only to later pick it up and find a significantly lower charge? While the technology behind the battery isn’t perfect, the amount of energy lost should not be that extreme. Your phone may be infected with malware, which uses your phone’s battery as it operates in the background processes. Check your battery settings to see which applications are using more power than they should be.

Sudden Password Changes

Let’s say that you type in the password to one of your accounts, and it bounces back labeled as incorrect. Fair enough, everyone makes mistakes. However, if this keeps happening, and you know that you’ve entered it correctly, there’s a good chance that your account has been infiltrated and taken over.

To resolve this, you’re going to have to reach out to the company and reclaim your account, if possible. Whether or not your account can be retrieved, you need to change the passwords for all the others too, just to be safe. Keeping to password best practices and restoring your device from a recent backup to clear out any lurking malware, are solid practices.

From your on-site infrastructure, to the cloud environments you’ve deployed, to the mobile devices your employees use, NuTech Services can help you manage your IT. Learn more about our many managed services by calling 810.230.9455.

Jul, 2020

Tip of the Week: Useful Excel Shortcuts

When most people think “spreadsheet,” they’re thinking about Microsoft Excel. Yet, for how well-known it is, many people are unaware of many of its capabilities. This is particularly true of the shortcuts available to properly format these spreadsheets. For this week’s tip, we’re sharing a few of these formatting tips.

Quick and Easy Tables

Let’s face it—a spreadsheet full of points and figures isn’t the most comprehensive way to view your data. It is far better to instead format that data into a table, as you can then reorganize it and filter it as needed. Once your data is in a spreadsheet, creating a table is as simple as selecting one of your cells, pressing Ctrl + T, and then hitting Enter.

Handy Formatting Shortcuts

Formatting a spreadsheet is a matter of balance. While it isn’t something you want to spend a ton of time and effort doing, it can add a significant amount of comprehension for the person reviewing it. Shortcuts can help make this formatting less intrusive, and more efficient for you, the person creating the spreadsheet in the first place.

Here are a few select shortcuts that you will likely find useful:

Ctrl + B – Bold
Ctrl + I – Italics
Ctrl + U – Underline
Ctrl + 5 – Strikethrough selected text
Ctrl + 1 – Format box for selection
F4 – repeats the last action

Icon Sets

On the topic of visibility, some trends can be challenging to spot without this kind of added context as well. Excel has icons that can automatically put in a bit of visual context. With the cells you want to add the icons to highlighted, click on Conditional Formatting under the Home tab of the menu. There, the Icon Sets option should appear, where you can select the set of your choosing.

These icons are particularly handy because they are automatically configured to adjust to your data. Let’s assume that you pick the icon set with three arrows. Based on the range your data covers, the lowest third is automatically assigned the downward arrow, the middlemost third has the sideways arrow, and the highest third gets the ascending arrow. With five icons, your range is split into fifths, as your range is automatically divided amongst the icons.

What are some of your favorite formatting tricks for Excel? Share them in the comments!

Jul, 2020

Tip of the Week: How to Work Best While Working Remotely

While remote work has been more widely implemented than ever as of late, many people still find themselves struggling to remain productive throughout their workday. We wanted to share a few tips to help them really make the most of working from home.

Dictate Your Environment

One of the psychological keys to effectively working from home is to identify a certain area as the at-home workplace and stick to it. Preferably, this workplace is away from the distractions of the kitchen and its snacks or the bedroom and its temptation of a nap. Once you have found your area, make sure that you have it equipped with the tools you will need to be productive, like a laptop, external monitor, and any other accessories you use.

Once you’ve established all this, you then need to consider how your days are to be scheduled. Many people enjoy working from home for its relative freedom from the typical 9-to-5 schedule, which allows them to fulfill other responsibilities with their time. So long as office processes allow for it and things are accomplished on time, there is nothing wrong with splitting up the workday as is needed.

Work a Consistent Amount of Time

With so many stresses felt by so many right now, the normalcy of work may seem like a good way to keep from dwelling on them. This is not necessarily the case. Even when working from home, the risk of burnout and fatigue are still there, so it is still important to put some distance between your work life and home life. It can be considered crucial, as setting this distance can help your thought processes and even your physical health.

To make the most use of the hours available to you, it will be important to be disciplined, resisting distractions, and minimizing disturbances. Furthermore, it is also important to end the day when the day should be ended. Not only will this help keep you focused throughout the day to accomplish what needs to be done, it will help to prevent feelings of overworking from settling in.

Have the Right Tools

As we alluded to above, it is important that you have everything you will need to be productive at the ready. This includes the hardware we referenced, as well as the software that your operations are based on.

You have a few options available to you to help make sure that your team has this software. Using remote access solutions, your team could tap into your business infrastructure and utilize it from a distance. Alternatively, you could elect to use cloud-hosted solutions, ultimately having the same result.

Naturally, some of these tools will need to be those that enable your team members to communicate with one another as they are kept apart. Email is perhaps the first business collaboration tool to come to mind, but in certain cases, other options like instant messaging and project management may be better suited to your team’s needs.

If your business needs help getting set up remotely, or needs to do a health check on your existing workforce that are already working remotely, give us a call at 810.230.9455.

Jul, 2020

Tip of the Week: Reviewing Some Remote Work Best Practices

Despite many having to work from home for some time now, a lot of these people still haven’t quite gotten the hang of remote productivity or have developed some less-than-productive habits. This week, we’re providing these people with a few remedial tips to make their efforts while working from home as effective as possible.

Figure Out Where and How You Work Most Effectively

As you work from home, it will help to establish one area of your living space as the area where work is to be done and commit to working there. Pick a spot that isn’t going to serve as an additional distraction (as the snacks of the kitchen and the temptation of a nap in the bedroom would serve) and claim that area as your productive workspace. Make sure that you have all the tools that you will need for your work in that area—from a laptop, an additional monitor, and any other peripherals that you will need for your tasks.

Once your workspace is settled, you need to settle how your day will be arranged. Unless the workflows of the office need to be maintained, try rearranging your schedule around personal duties. As long as the work is done on time, there’s no harm in giving your remote team a bit of freedom as you can.

Don’t Overwork

While work responsibilities may seem like a welcome escape for many from today’s stresses, you need to be sure that you are appropriately taking breaks and working the appropriate number of hours. Fatigue and burnout are just as big of an issue at home as they are in the office, so allowing yourself to step away on occasion is important to do, even as you work remotely. In fact, stepping away has been shown to inspire new ideas and progress, as well as improve overall physical health.

This means that you also must set a few firm boundaries. By requesting not to be disturbed during work hours, one can accomplish much more in the time allotted to them. As a result, the prospect of stopping at the end of the workday—another firm necessity—seems to be more manageable.

Make Sure You Have the Tools You Need

Sure, we may have already started discussing the hardware that one will need while working from home, but there are a lot of other aspects to consider. For instance, the software solutions that your team will need must be available to them as well. There are a few methods to doing so that you may choose from. You could have your team remote into your business’ network to access the software and data they will need, or you could make use of cloud solutions to effectively accomplish the same result.

Your team communication will become even more crucial than it currently is, so your team will also need the tools and resources available to collaborate with one another. Email works for certain things, of course, but should always be supplemented by an internal instant messaging platform and other tools to keep everyone on the same foot, like a project management system.

Remote operations will help you keep your business running and your team healthy, two incredibly important considerations for the near future. To learn more about the solutions that remote operations will require, or to start putting them in place, reach out to NuTech Services at 810.230.9455 today.

Jul, 2020

Tip of the Week: Bookmarking Your Google Documents

Productivity is always an important consideration when it comes to your business’ processes. That’s why, for this week’s tip, we’re going over how to boost your productivity by adding some of your G Suite documents into your bookmarks bar.

If you use the selection of tools that Google offers as a part of its G Suite offering, you’ve probably found a few documents that you find yourself repeatedly returning to on a regular basis. Rather than navigating to them via the appropriate folder hierarchy in Google Drive, there is a simple shortcut that you can take advantage of in Google Chrome: creating a bookmark that navigates directly to the appropriate page.

This is a very simple process:

Access your Google Drive and open the document you want to save to your bookmarks.
In the Address Bar, you’ll see a star icon at the right side. Click it.
A small drop-down menu will appear where you can change the name of your shortcuts, and select the “Folder” that it will appear in. Select Bookmarks bar.
Click Done, and then the document will appear in the bookmarks bar.

There you have it, you now have a quick shortcut to one of your most-used documents. For more handy shortcuts and tips (along with some other topics), subscribe to our blog!

Jun, 2020

Tip of the Week: How to Effectively Communicate with Your Clientbase

One of the most important things that your business needs to do—especially now—is to communicate with the clients you serve. To guide you into doing so to the best of your abilities, let’s go over some tips for you and your team to keep in mind pertaining to your communications.

1. Use the Best Tool for the Job

Your contacts should never find it difficult to reach you, so you need to make sure you’re providing them with plenty of options for them to make contact. Don’t pick between a phone number or an email address, give them both, along with a live chat feature, conferencing options, and other forms of communication. Making use of things like a blog and social media give you a great way to reach out to them first, starting the conversation.

With all of the options you can now give to your clients, they will feel much more confident about getting an answer to their questions and having their concerns addressed. They’re also apt to pay more attention to you as well.

2. Automate as You Communicate

Of course, in doing so, you may make it more challenging for you and your team members to keep the conversation going with your clients while also accomplishing what needs to be done each day. After all, if your whole day is spent answering questions on the phone, it’s going to be a little difficult to do anything else. Fortunately, there are solutions that you can use to better manage all these communications. Automated phone systems can keep your whole team from being interrupted as a client plays phone tag, while following up with emails and other communications can help minimize the questions that clients ultimately reach out with and simplify their experience.

3. Coordinate Your Team

For your business to provide a good experience for your customers and clients, your team all needs to work together as they deal with them to avoid repeating or contradicting messages. Improving your internal communications will only make your external communications stronger. Tools also exist to facilitate this, including instant messaging and customer relationship management (CRM) software.

For assistance in implementing this technology (and others), reach out to our team here at NuTech Services. We can discuss the tools that will suit your needs the most, as well as figure out how we can optimize them to your needs. To learn more, give us a call at 810.230.9455.

Jun, 2020

Tip of the Week: Four Tools to Improve Business Productivity

Today’s software solutions are generally built with a single goal in mind: productivity. Here, we wanted to go over a few tools that any business seeking improved efficiency in its operations should strongly consider, especially based on what the world has been experiencing recently.

Instant Messaging

Instant messaging is a handy utility for any team to have at their disposal for the brief messages that coworkers must send to one another throughout the day. Not only is it more efficient than checking and responding to endless emails throughout the day, it allows the message’s recipient to stay more focused on their task. After all, instant messaging and texting has hardwired us to switch more efficiently between tasks when we deal with these kinds of quick messages.

Instant messaging solutions are also widely available on workstations and mobile devices alike, which means that they are easily accessible to your staff whether they’re in the office or working remotely.

Video Conferencing

On the topic of workplace communications, video conferencing is another handy tool to have. Rather than restricting the benefits of face-to-face collaboration exclusively to those operating from within the office, it allows your remote workers to take a virtual seat at the table. As an added benefit, these conferencing tools can also offer screen-sharing capabilities, allowing you to share your perspective with the group for their input. This all culminates into a solution that enables a team to work more productively.

Cloud Storage and Collaboration

With so many still working from home, a big challenge for many businesses was how they were to get the requisite resources and computing power to the people who needed it. Consider the differences in your home network, as compared to the one in the office. The office network is almost guaranteed to be more powerful, never mind the issues that arise in terms of accessing the data and programs needed for your business processes from a home workstation or the obvious security concerns of doing so.

Cloud solutions now offer a much more secure means for your team (both in-house and remote) to work together on the same documents and files, using the same tools. This innovation set the tone for the future of workplace productivity some time ago, so if you haven’t made this change yet, you need to.

Project Management

Finally, we would be remiss if we didn’t address how beneficial a good project management solution can be to your business productivity. Chances are good that—despite being part of a “team”—many of your team members still see their tasks as individual endeavors, things that they are responsible for but exist in a kind of “bubble”.

With a project management tool, this can be mitigated somewhat by providing your team with a view into how their contributions play into the whole project’s success. It also assists in keeping track of where your team is encountering holdups, delays, or other inefficiencies so that they can be mitigated and resolved.

For more information about these solutions (or for assistance with putting them in place), reach out to NuTech Services and our team of professional IT consultants for help! Give us a call at 810.230.9455 today.

Jun, 2020

Tip of the Week: How to Effectively Task Out Goals and Assignments

There is a lot that needs to be done in the typical business each day, and with so many steps involved in each process, it can be difficult to stay on track. Without the right information, it is basically impossible to remain productive. To help keep up your productivity and morale, we’ve put together a guide to help you task out your objectives for this week’s tip.

The Ideal Task Formula

The consensus of many productivity experts and trusted names is that the equation to build out a task essentially looks like this:

Step + Detail + Deadline + Context = Task

This works well, as it can apply to either a complete project, or each piece of a larger project. Let’s take a closer look at each part.

Step

Every task is going to feature some action or another, whether something needs to be researched, written, completed, or reviewed, what have you. Essentially, this defines the what of the task at hand, the goal that the person assigned to it needs to accomplish.

Detail

This takes the step and builds it out with additional context and specificity. This might involve such details as:

Who the task is assigned to
Why they’re completing the task
What contribution this task gives toward the final goal
Where the assigned team member can find the resources needed to complete the task

Deadline

Of course, one of the most important details associated with any task is the date and time it needs to be completed. By specifying this, you prevent your projects from remaining in a holding pattern, moving them along.

Context

The final things you include in your task are the other important details surrounding it: how long is allotted to spend on it, any projects it is associated with, and where it should fall in the assigned team member’s priorities. This enables the person you’ve assigned to better organize their schedule to make the most effective use of their time.

Let’s say you wanted to assign one of your team members to write you a blog post about creating a task, so you needed to task it out. The final product might look something like this:

“Write blog post about creating tasks”

Creation of blog for website describing how to create a task for a business goal to be posted on Friday. Please compose blog on document found in content creation folder.

Assigned to SEAN – Priority 5

*If unable to complete, please inform HR and reschedule to next week*

Wednesday: 9:30—10:30

Seek out sources for blog post about how to task out responsibilities
Compose blog post
Contact BRIAN to read blog over and proof

Friday: 1:30—2:00

Post blog to website”

There you have it: how to task out your business’ processes for your team to reference as they follow your instructions. This process can apply to just about anything, if you are careful to follow the steps and provide a clear and comprehensive view of that which needs to be accomplished. The more information you provide, the better the outcome will likely be.

For more information to help you boost your productivity, and information about the tools that can help you to do so, subscribe to our blog today!