Voice over Internet Protocol Archives

Oct, 2021

Voice over Internet Protocol May Sound Complicated, but It Can Save You Money

Good communication is more important than ever, especially today when margins are thinner and remote collaboration is a staple for many organizations. Today, we want to share with you four benefits that come from utilizing a hosted VoIP solution.

Benefit #1 – Cost Reduction

It’s often the case that small businesses struggle to pay the bills necessary for services from high-profile, big-name companies, leading them to instead invest in cloud-based solutions that can save them money and fit neatly into their budgets. Hosted VoIP is managed and maintained by the provider, meaning that the costs are vastly reduced. Plus, companies who use VoIP don’t have to spend money to run additional phone cables throughout their site of business; VoIP uses your Internet connection, and since VoIP-enabled phones can plug right into your workstation or other hardware, they are incredibly easy to add to an existing infrastructure.

Benefit #2 – Flexibility

One huge benefit of VoIP is that it gives businesses flexibility. You pay for the services on a month-to-month basis, and since you are essentially using an application rather than true hardware, you can choose the device you want to use it on, be it Android or iOS or even your desktop. Yes, that means no more long contracts or large up-front costs associated with them. Plus, if you need to add a new user, all you have to do is add an account and set up the software on the phone.

Benefit #3 – Mobility

VoIP accounts come with the ability to sync a mobile device to the number, allowing users to use their own personal mobile device for business calls from the same number as their office phone. Some businesses might pay a premium to get their employees on their preferred mobile platform, a process which can include buying mobile devices, paying for services and data plans, and more. Through VoIP and a Bring Your Own Device (BYOD) policy, you get all the benefits of a built-in mobile platform without adding further costs to your budget.

Benefit #4 – Options

One of the biggest benefits that a VoIP system provides for businesses is the sheer number of options available for communication and collaboration. Today, these options are absolutely critical and one of the biggest reasons that organizations have managed to stay afloat. Through the use of video conferencing systems and other great features, employees can stay connected even while out of the office.

NuTech Services can help your business thrive with a VoIP solution. To learn more about how we can get you set up with an enterprise-grade VoIP system at a fraction of the cost of your traditional phone system, reach out to us at 810.230.9455.

Dec, 2018

VoIP and Other Business Phone Options

Telephones have been around for so long that nobody alive today lived in a time where they weren’t in use. While the general use for the telephone has remained the same, the major difference between older telephone systems and many of the telephone platforms available today is how they are deployed. Businesses have more options for telephone services today than they have ever had before, and with so many options at your disposal, we’re happy to help you weed out the right one for you.

Selecting the Right Type of Phone
It might be tempting to discredit the importance of telephony for your organization, but you should resist this notion. Businesses still rely on the phone to communicate both internally and externally, and eliminating it can create a situation where your clients have one less way of getting in contact with you. Therefore, the importance of the telephone in the office cannot be understated, as your reputation with your patrons hangs in the balance. As you can imagine, there are several different kinds of phones out there, each with their own pros and cons. It’s up to your organization to determine which solution best suits your needs.

Landline
For a long time, the landline was the only kind of telephone solution for businesses. This utilizes the connections provided by a telephone company which consisted of private branch exchange (PBX) hardware in the office. This would give businesses the option to create extensions for employee and office, as well as opportunities for other services like call transferring and directories. Even though these are so familiar, many organizations are ditching landlines in favor of other solutions that are more flexible and efficient. It just so happens that the Internet and all its developments are much better at accommodating the needs of businesses, including new telephone solutions.

Virtual Phones
A virtual phone system can be considered a middle ground between the traditional form of telephony and a Voice over IP system. Incoming calls can be processed through a traditional telephony method, and they are then forwarded to the right employee through a VoIP system. This gives a business with both in-house employees and remote workers the opportunity to unify their communications. Additional features can also be added in for a more dynamic solution.

Voice over Internet Protocol
Voice over IP is a system that aims to cut out the need for traditional telephone solutions entirely. VoIP fully utilizes the Internet connection of your organization’s office to fulfill all of its telephony needs. The right solution can give your business all it needs to be functional on any device from a desktop to a mobile device. There are some different ways to use VoIP, so you’ll want to make sure you select the right method out of the gate to get the best return on your investment.

An in-house VoIP system will be an expensive up-front cost, as the equipment needed to host the system can be quite taxing on any normal budget. There will also be a monthly fee for the components needed to make calls, and any maintenance the solution requires must be administered by your in-house staff. The benefit to all of this is that you’ll have complete and total control over your business’ telephone system–something that no other solution can offer.
A cloud-hosted VoIP system means that everything is taken care of so your organization can instead focus on remaining productive with your time. This means that there is no need to buy hardware or maintain it on your end. In the event your phone system goes down, the provider is the one responsible–not you–meaning that you’ll be somewhat reliant on others, but the productivity spike can mean all the difference. In the event your Internet goes down, you’ll also be left without service, but again, this isn’t something that’s directly yours to influence.

It’s easy to see why VoIP is such a great solution, but is it right for you? Find out by giving us a call at 810.230.9455.

Oct, 2018

VoIP Can Bring A Lot of Value

Business technology can often augment communications and make collaboration easier, but administrators sometimes believe that these added perks come with a considerably higher price tag. When a solution comes around that can save money, like VoIP, business owners should consider it with serious intent to invest, as it can usher in an age of improved operations and efficiency for your employees, as well as a higher bottom line overall.

VoIP Improves Inter-Department Communication
Landline telephones in the office have been dated for quite some time. Even if they were once necessary to get in touch with coworkers and other departments, they are now quite antiquated compared to modern solutions. After all, there’s no guarantee that an employee will be available to take your call, as the workplace is filled with countless tasks that often require their full attention. Sure, you could leave a voicemail, but there’s no guarantee that the employee will see the message until it’s too late to respond. Since Voice over Internet Protocol doesn’t rely on your employees having a traditional handset, and instead has them using more mobile devices, they’re more likely to be available when you need them most.

VoIP Is More Flexible
Some organizations have employees who aren’t always able to work in the office for a variety of reasons. Perhaps they are simply on the move for conferences so often that they are just never in the office, or perhaps you have employees who work remotely from time to time (or even permanently). VoIP lets you stay in touch with these employees in the same way you can with your in-house team. Since VoIP can be used on mobile devices, laptops, and even desktops, it doesn’t matter where your employees work, as long as they have the VoIP application and a headset. In this way, VoIP is much more flexible than any traditional landline.

VoIP Allows for Additional Features
Landline phone services tend to have features built into them, but many of them are decided by the cable company that provides your telephone service. These features are often not what your business wants or even needs. VoIP services give your business all the features needed from traditional landline telephone services, including conference calling and voicemail, but with lots of additional features that add a quality to your business’ ability to communicate. You can take advantage of video conferencing and instant messaging built right into your VoIP solution. By going through a VoIP provider in this way, you save money by only paying for services you will use rather than those your cable provider assumes you want.

To get started with a VoIP solution today, reach out to us at 810.230.9455.

Oct, 2017

For Better Business Communications, Choose VoIP

VoIP, or Voice over Internet Protocol, has become the only practical choice for a forward-focused business’ telephony needs. Any one of those who have adopted it could share a reason that they leverage it. But what is VoIP, really? How does it work, and why is it so popular among businesses? Read on to find out.

To understand VoIP, it may help to understand how the traditional telephone operates. When someone speaks into the receiver, the vibrations from the sound energy hit a part of the phone called the diaphragm and are converted to electrical energy. This energy is transferred through the phone lines to its destination: the recipient’s telephone handset. Once the energy is there, it is reverted to sound, and the first person’s voice can be heard.

VoIP works in a similar way, albeit more advanced. There are actually multiple methods to using VoIP, but we’ll focus on using VoIP through an IP phone.

Just as with the traditional telephone, the process begins when someone speaks into a receiver. However, instead of being converted into electrical energy, the sound of your voice is compressed and compiled into digital packets, which are then sent to the recipient via the Internet. By sending it over the Internet in this way, there is no longer a need to pay the phone company additional funds, lending VoIP its first benefit of cost savings through consolidation.

VoIP phones also allow you a better means of control over your telephony as a whole. With a plethora of features included that would only be available from a phone service provider for a premium price, you have considerable management capabilities. From voicemail to contact lists to conference calling to so much more, the right VoIP solution can lend you advanced business communicative abilities without the advanced prices.

Clearly, there are cost savings to be enjoyed through a VoIP system, but the benefits don’t stop there. Reach out to us at 810.230.9455 to learn about some other ways that VoIP can augment your business operations.