VoIP Archives - Page 2 of 2 - NuTech Services LLC

Nov, 2016

3 Ways VoIP Phone Systems are Superior to Traditional Landlines

Compared to traditional telephone solutions, software-based phone systems have become a major opportunity for businesses to cut costs and improve efficiency. Even if traditional phone systems have their uses, VoIP still wins out by eliminating unnecessary costs and simplifying your business’s physical infrastructure. You might find that VoIP has a place in your office, too.

VoIP takes advantage of your business’s Internet connection to transfer your voice to the desired recipient, usually through a software client that’s installed on a workstation, laptop, or smartphone. The main draw for VoIP is that it works anywhere as long as you have an Internet connection. Organizations have widely accepted VoIP as a viable alternative to the traditional telephony system for a number of reasons. We’ll go over the three most beneficial reasons to use VoIP as your trusted communications solution.

VoIP is Versatile
One of the big pain points that businesses have with their office phone system is that they can’t easily take it on the road with them when they leave the office. VoIP makes this easy by installing a softphone application on any applicable device, like a smartphone or a laptop. Just hook up a headset or microphone and you’re all set–it’ll be just like using your office phone.

VoIP is Flexible
Onboarding new employees is another major problem for growing businesses. A larger workforce means adding new telephones and new cables to your communications infrastructure. In a worst-case scenario, you may need to remodel your office to accommodate for the changes in the size of your workforce or communications infrastructure. VoIP eliminates this need. All you have to do is add a new user, including their extension, and configure the phone system. Although, depending on the size of your workforce, you may need to keep a close eye on your bandwidth, as it relies on your Internet connection to work properly.

VoIP is Cost-Effective
If you compare the costs of VoIP to those of a traditional phone system, you’ll be in for a pleasant surprise. A great way to describe the cost savings is by comparing VoIP to that of cable cutters who no longer want cable television. Those who pay for cable television get access to countless channels that they can’t possibly watch all of. Thanks to monthly services like Netflix and Hulu Plus, viewers pay a fraction of the price they would normally pay for entertainment, leading them to cancel their television plans in favor of more affordable monthly payments. Similarly, telephone providers often bundle together services that your business may not want or need, and you certainly don’t want to pay for things you won’t use. Since VoIP only uses your Internet connection, it uses a service you already pay for, making it convenient and budget-friendly. You can add all of those additional features later on if you want them.

If your business is considering a new approach to communications, try VoIP from NuTech Services. We’ll work with you to find a solution that’s just right for your business. To learn more, reach out to us at 810.230.9455.

Jan, 2016

Use Conference Calls? Here are 3 Reasons to Drop Your Phone Company and Go With VoIP

Conference calling has evolved with the years, and it’s a crucial service that’s needed by modern businesses. You probably find yourself in more meetings than you’d like to be in, but compared to the days before Voice over Internet Protocol existed, you have it pretty easy nowadays. In fact, VoIP is such a great tool that every business should look into its advantages.

VoIP is capable of transmitting your voice over the Internet, making it fantastic for communicating with both your internal team, and for your external communications. In fact, VoIP can be a great alternative to meeting face-to-face if your office has limited space available for meetings. Here are three benefits that your business can reap from using VoIP as your primary conference calling system.

VoIP Uses the Internet
Do you remember those days when you would have to conduct meetings over the phone if there wasn’t space available for a real-time meeting? Conference calling used to be, literally, a pain in the neck. Now, though, the Internet makes it infinitely easier to communicate, and VoIP capitalizes on this fact. By using the Internet to transmit voice signals, you can use your connection in a similar manner to traditional telephone systems. The biggest difference is that you won’t have to deal with all of the complex landline cabling that makes adding new extensions and lines so irritating (and expensive).

In general, cable companies tend to package together several services that your business might not necessarily want or need, which means that if you want to use their landline telephony services, you’d have to go all-in on something that you won’t need. With VoIP, you don’t need to worry about this. All VoIP needs is your Internet connection, so you won’t have to worry about unreasonably high charges… including long distance. If you find that you do need more services, VoIP solutions are flexible enough that you can easily add them as required.

This also means that limitations for trunks (the number of physical phone lines you have leaving the building) are a thing of the past. As you grow, your phone system won’t limit your team from making outbound calls.

VoIP Provides Mobility
Traditional phone systems are limiting in nature. You’re limited to your desk or office, and even if you have a cordless phone you can only travel so far from the receiver before it stops working. VoIP solutions utilize a web application or desktop software that transfers your voice over the Internet, so as long as you have access to the web, you can take full advantage of anywhere, anytime access. You can even use your smartphone with your VoIP solution, which makes it feel just like any normal telephone service. Depending on the VoIP solution, you can also just use a headset on your desktop or laptop.

If you choose to integrate VoIP, you could even let your team work remotely. By doing so, you’re opening your business up to untold opportunities for cost savings and increased productivity; not to mention the fact that your employees will be much happier and fulfilled with their daily duties.

VoIP Has Add-Ons
One of the best features that VoIP presents is its versatility with add-ons. VoIP often comes with video conferencing software, which allows users to emulate face-to-face meetings via video chat. By taking full advantage of VoIP and its various add-ons, you can essentially replicate an inter-office communication solution, even if your team is scattered across the country (or the world).

VoIP can change the way your business communicates for the better. NuTech Services has the skills and expertise required to help your business integrate VoIP, from planning the implementation to the setup itself. For more information, give us a call at 810.230.9455.

Nov, 2015

Office Workers Still Prefer Using a Traditional Phone Over Mobile

Take a moment to look at your desk telephone and contemplate its usefulness. When was the last time you used it for day-to-day operations? Do you even use it anymore, or do you rely on more recent communications solutions like Voice over Internet Protocol, and the smartphone? Some might argue that the telephone is an antiquated technology for the modern office, but recent studies show that despite its disadvantages, it still has an edge in the office environment.

There are a number of reasons why workplace phones haven’t been completely eliminated in favor of the smartphone and VoIP. For one, contrary to popular belief, people still want to separate the workplace from home, but the main reason that office phones are still around is because folks prefer using their office landline to conduct business. A survey from RingCentral, performed in May 2015, studied the ways in which 505 United States workers communicate within the office. The results were somewhat surprising: 65 percent of the workers would rather use their office phone to conduct business while only 30 percent preferred to use mobile devices for calls.

Now, consider the prevalence of the smartphone in today’s workplace environment. You’d be hard-pressed to find anyone who doesn’t use their device for work purposes, like answering phone calls or sending emails. Suddenly, that 30 percent seems kind of strange, especially with millennials and their newfangled technology now taking up a considerable portion of the workforce. Curtis Peterson, the senior vice president of RingCentral, suggests that the younger generation isn’t as comfortable working with telephones as seasoned professionals. In fact, according to another survey from TollFreeForwarding.com, only 6.5 percent of people between the ages of 25 and 34 are comfortable using a telephone, and would rather resort to other methods of communication, like messaging or email.

Still, it seems that the office telephone isn’t going anywhere anytime soon, for the sole purpose that it’s still somewhat preferred as a telephony solution. Therefore, it’s imperative that your business takes full advantage of your voice communications solution, whether it be with your office desk phone, or your Voice over Internet Protocol client. Your business might find that you can be so much more productive with a unified communications solution, including VoIP, instant messaging, and video chat.

Despite the clear popularity advantage that traditional communications have, VoIP has a clear-cut advantage in the fact that it’s much easier to make changes to your service plan. Thus, replacing your classic telephone solution with VoIP is a fantastic way to start cutting unnecessary costs, especially when you consider how cable companies tend to package multiple services together that aren’t necessarily needed. Additionally, it’s difficult to make changes to your traditional telephone infrastructure on a whim, which makes growth challenging at best.

Integrating a VoIP solution can alleviate many of the issues that plague modern businesses by offering scalable and predictable solutions that are effective for managing your business’s communications strategy. For more information, give us a call at 810.230.9455.

May, 2015

Which VoIP Solution is Best for Your Business, In-House or Hosted?

Proper communication is an imperative part of doing business, and nothing improves this aspect of your company better than a telecommunication system of some sort. Some businesses rely on their legacy telephone system for interoffice communication, but this can be both difficult and expensive to maintain.

A VoIP solution, or Voice over Internet Protocol, is a great way to lose your old phone system and push your business toward a more modern office setting. It takes advantage of your Internet connection to transmit your voice to the recipient, rather than a landline telephone connection. This helps you avoid long distance telephone bills that might build up over time, blasting a hole in your budget.

VoIP might be convenient and easy to integrate, but you need to carefully consider the demands of such a network before committing to it. One thing to pay particular attention to is your bandwidth. Can it sustain the heavy use that VoIP demands? If it can’t, you might experience connectivity issues and poor call quality, both of which can hamper your ability to contact and communicate with others.

If you’re serious about improving communication systems in your office, you should consider switching to VoIP. There are many different kinds of VoIP systems, but the most common choice you’ll have to make is whether or not you want to host your own VoIP system in-house, or if you’d rather outsource the responsibility to a managed service provider like NuTech Services.

The Difference is Real
By allowing an external party to host your VoIP solution, you’ll receive plenty of benefits. Essentially, you’re taking this responsibility and allowing someone else to do it. This means that the third party is monitoring and maintaining your VoIP server for you, which is one less burden you have to deal with. NuTech Services can host your VoIP server off-site and out of your hair, which means you have less on your plate. This makes hosted VoIP well worth the investment.

Because of this shift in responsibility, you don’t need to worry about a thing. We handle the implementation and work with you every step of the way. However, it’s important to note that any outsourcing endeavor requires a certain level of trust. Unless you’re ready to let go of the reigns, hosted VoIP might not be your cup of tea.

What Should You Look For?
As with any outsourcing project, you want to make sure you find quality professionals who know what they’re doing when looking for someone to host your VoIP. Reliability is an important trait to look for. Without a reliable host, your VoIP system will be down more often than it’s up. You also need to make sure you’ve found someone with a history of excellence, particularly in the managed services industry.

This is where NuTech Services truly excels at providing hosted VoIP services. Our services are flexible enough to provide you with just what you need, and we can meet the standards you require for maximum efficiency. Just give us a call at 810.230.9455 for more information.