2
Dec, 2022
Look to These Technologies to Help Keep Your Workforce Focused

Look to These Technologies to Help Keep Your Workforce Focused

Look to These Technologies to Help Keep Your Workforce Focused

Business can get stressful. Not only for the people tasked with managing an organization, but for the workforce as a whole. Fortunately, businesses are identifying that technology can go a long way toward making all this work less stressful. Let’s go through some of the innovative technology that is being used to keep employees engaged.

Before we start it has to be said that without proper training, most technology will be as much of a headache for users as not having any at all. That’s why the IT professionals at Omega Technical Solutions make it a point to not only get the technology that your company needs in place, we can help you develop the training regimens crucial to get the rapid ROI you are looking for from any investment.

Communications

Improving your business’ communications can go a long way toward building an efficient business. Every business needs to employ some degree of communications. The smallest business needs a telephone number and management software to help them manage the scheduling, time entries, sales, and other tasks. These basic tools offer communications options that are often in real time. These include automated schedule reminders, time mandates, task lists, and client interactions.

With improved communication, collaboration becomes simpler as well. Today, there are lots of collaboration tools that serve to automate rote operational tasks while also providing fast access to a lot of tools that can help spur on productivity. These include video conferencing, project management, and other tools designed specifically to move business along faster. 

Security Balance

By now, you know that keeping your business secure from security threats is a teamwide effort. What you may not understand is that it has to be a balance between robust security tactics and solutions and attempts to shield your staff from near-constant exposure to that security. You see, while there are people in your organization that completely understand why they are inundated with security prompts and authentication, many won’t and will get “fatigued” by the near ceaseless focus on organizational security. This security fatigue can actually make your organization less secure as the more people are confronted with attempts to maintain security, the less they will consider these things important. 

In order to keep your employees engaged in your security policies, you need to balance the use of tactics with robust security tools designed to work in the background. Now, we are definitely proponents of doing whatever you need to do to keep your organization’s data safe, but there are ways to keep your employees from having to constantly lose focus because of organizational security. 

Workplace Flexibility

When speaking of workplace flexibility, it covers both the strategies you use as far as remote working as well as the tools you utilize while maintaining an office. For those businesses that have staff that can work from home, but don’t really like them to, it may be time to look at the productivity metrics without bias. The main argument out there against remote work is that the business loses control over the employees. Managers at these businesses don’t believe that their staff works as diligently while out of the office, and they worry that the company culture they work hard to cultivate will go by the wayside. 

Most studies suggest that while employees may be more distracted working from home, they also are much more productive when they do work. In fact, one study found that overall, people work more and are up to 47% more productive working from home than they are in a traditional office environment. Also, there is nothing to say that you can’t implement a hybrid work strategy that has your staff in the office on certain days and able to work remotely on others. Today’s employees are more cognizant of their work/life balance than at any other time in western history, so remote work is also a solid retention strategy. 

If you do require in-house work, you need to have strategies in place that allow workers the flexibility to work the way they need to be most productive. This often means having a dynamic Wi-Fi network in place that allows people to move around the office and collaborate with their contemporaries. Since most employees now carry smartphones, integrating tools that can be accessed from mobile devices is also a solid strategy to help keep their staff engaged.

In order for your company to function the way you’d like it to, you have to consider adjusting to the ways your staff can be most productive. The IT experts at NuTech Services can help you strategize policies that can maximize operational productivity and procure technologies designed to build the most productive workforce. Give us a call today at 810.230.9455.

4
Nov, 2022
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Network Segmentation is a Smart Move for Business Cybersecurity

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When it comes to your network and its security, you cannot give all of your users access to all of your assets. It’s just not a good practice, and doing so can potentially put your resources at risk. Let’s discuss how network segmentation can make a world of difference for the integrity of your network and the data found on it.

Explaining Network Segmentation

Network segmentation can best be described as the practice of segmenting your business’ network into different parts with the intention of protecting its various resources.

To use a practical example, consider how a bank might be set up. The bank isn’t just secured at the front door; it’s also secured at various points within the building, including security cameras and multiple locked doors, safety deposit boxes, and vaults, all of which require different keys to access.

Network segmentation works in the same way, providing multiple different opportunities to partition off various parts of your network for authentication and access control. This helps to handle not just external threats, but internal ones as well. It’s just one major component of a zero-trust architecture model, and it’s an important one.

How Does Network Segmentation Protect Your Business?

Network segmentation works by keeping certain people based on roles and responsibilities away from specific data on your infrastructure, thereby reducing the risk that it can be compromised or stolen. This helps your business against cybercrime and helps to limit employee access to data they have no business accessing.

For example, you wouldn’t want anyone on your sales team to have access to the personal or private data shared with human resources, and you wouldn’t want any regular employee handling payment information from a client or the financial information for your company’s banking. Each department has its own data that is required for it to function, and you don’t want to put yourself in a compromised situation because you let the wrong employee access the wrong kind of information.

If your business’ network is properly segmented, you can limit access to this information based on user role. Your HR department can have access to all of the records they need to do their jobs, and the same goes for accounting, IT, or any other part of your organization. This is especially important for positions like executives and IT administrators, who might have super admin access to the network, thereby granting considerable permissions for the entire network. Imagine if that account got hacked and used against you; you don’t want to think about it.

Let Us Help to Protect Your Network

NuTech Services can help your business handle all of its issues related to network security. To learn more, contact us at 810.230.9455.

24
Oct, 2022
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Let’s Take a Look at 2023’s Business Trends

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With 2023 sneaking up on us, you’ll need to consider the many challenges that businesses will face as we move into the new year. Many of these challenges can be remedied simply by implementing the right technology solutions, too!

Inflation and Supply Chain Issues Will Linger

COVID-19 has impacted the global economy on a scale which will continue to impact businesses well into the new year. Many of these issues will be worsened by the ongoing conflict between Ukraine and Russia. Businesses will need to take inflation and supply chain issues into account when implementing new technology, but how can you do this effectively?

Whenever a certain level of risk is involved with your business, you need to be able to conduct an examination of how likely the risk is to impact your operations. By performing these tests, you’ll be able to mitigate risk more effectively.

Customer Experience and Sustainability Take Front and Center

While customer experience and sustainability have always been important, 2023 will see them become a major priority for businesses. More focus is being placed on social and environmental issues than ever before, and this trend will continue to influence policies and procedures within your organization. This is especially important for your business’ relationship with external groups and even amongst your technology providers.

Similarly, your customers, clients, and prospects all want to know that you are operating with the environment in mind, all while ensuring that they receive an impressive customer experience. This will require that your business invests in the right technology solutions to streamline workflows. Automation, for example, can be used to free up employees to focus on these critical elements of business.

You’ll Need to Invest in Employee Retention

The pandemic has brought many issues with the workplace that have hidden just below the surface for too long, like burnout and other mental health problems that the workplace can create or exacerbate. Whether it’s combating “the Great Resignation” or “quiet quitting,” it’s up to you to ensure that your team is satisfied enough to stick around and perform their duties the way you expect them to.

In other words, you need to make an effort to provide your team with meaningful and fulfilling work. A hybrid workplace can go a long way toward making this happen, but upward mobility and better pay or benefits can also be a good incentive.

Let Us Help You With These Issues

No matter what the next year brings, NuTech Services can help your business with whatever technology it needs to overcome the challenges presented. To learn more, reach out to us at 810.230.9455.

16
Sep, 2022
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Hybrid Work Practices Can Stifle Inclusivity, If You Aren’t Careful

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With plenty of benefits to be had from both in-house and remote operations, many companies have been working to take advantage of a hybrid approach to business. While this approach has proven greatly beneficial to businesses in assorted ways, there are a few drawbacks that need to be addressed. One major one: a lack of inclusivity.

Let’s dig into how this happens, and why it matters.

While Hybrid Work Has Proved Helpful, It Has Also Created Rifts

Don’t get us wrong—there are plenty of ways that hybrid work can and has proven helpful to businesses. Not only can it allow more flexibility in productive work processes, but it should also be able to create more equity in the work environment removing the in-person element that many (unfortunately common) microaggressions rely on.

However, the situation is far from perfect, due to a nasty little phenomenon known as proximity bias. What is proximity bias, you ask? Simply put, it’s the tendency for an employer or manager to show preference or favoritism to those employees who are closer to them physically.

Let’s consider it in a hypothetical situation. Let’s say that a company, we’ll call it “Horror Services, Inc.,” adopted remote operations in order to protect its employees at the beginning of the COVID-19 pandemic. As of late, some people have come back into the office to work, while some have continued to work remotely.

Now, when CEO Count von Dracula starts to consider whom to promote, give raises to, or otherwise professionally reward, who is he most likely to consider? Is he going to first think of Dr. Frankenstein and his monster, or Jekyll/Hyde, who are all present in the office during the workday, or is his mind going to turn to the Invisible Man, doubly unseen as he works from his apartment? Since proximity bias exists, chances are that the Invisible Man will be passed over, even if his quality of work far outpaces the rest of his coworkers’.

There’s also the lack of trust in remote workers that many managers just can’t seem to shake. So, even though the Invisible Man’s results speak for themselves, old Dracula might still feel some doubts that he’s working as diligently as expected.

Now, even though our example has been filled with creepy-crawlies from classic horror, the realities of these rifts are much more sinister in reality.

Certain Groups are Hit Harder by Hybrid Work’s Proximity Bias

When it comes to who is working in-house (and who therefore benefits from proximity bias) and who is working remotely, there are some very telling tendencies that need to be acknowledged.

Generally speaking, recent research has shown that those returning to the office are more likely to be executives or knowledge workers who are white, male, and non-parents, while those who work remotely tend to be more diverse in terms of: 

  • Sex
  • Race
  • Gender
  • Disability

On top of these factors, those who choose to work remotely often do so in order to simplify the balance between their work responsibilities and the demands of child care.

This all leads to a highly imbalanced workplace dynamic…but with the right level of awareness and technology in place, these kinds of issues can be more effectively avoided. This is particularly true of collaborative technologies, ones that your more remote team members can use to maintain a presence in the office without sacrificing the benefits that motivate them to work remotely.

NuTech Services is here to help you acquire and maintain the information technologies that enable productive work to be done, including those to help make your hybrid workplace more successful and equitable through open communication and collaboration. Give us a call at 810.230.9455 to learn more.

14
Sep, 2022
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Burnout Needs to Be Addressed Seriously…4 Essential Steps

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There are struggles that the workplace inherently presents to most people (whether that workplace is in the traditional office space or in the home) that can lead to the too-familiar-to-some feelings of burnout. As these struggles aren’t likely going to go away at any point (never mind anytime soon), it is important that you have strategies to help minimize their impacts.

Let’s go over a few things you can encourage your team members to do so they can accomplish this for themselves.

How to Help Minimize Burnout

There are a few ways that you can reduce the amount of burnout that you and your team experience. For instance:

Take a Moment and Refocus Yourself

Mounting pressure can easily take you off your game, which should be seen as a signal that it is time for a break. However, not all breaks are as beneficial as others. Rather than pulling up your social media feeds and mindlessly scrolling, try taking some slow, deep breaths and clearing your mind for a few minutes until you’re ready to return to full productivity. Properly recovering from these moments will help.

Build Communications Between Teams

You know the old saying, “no man is an island,” that refers to the fact that each and every person relies on the network of people around them? While it’s a pretty safe bet that John Donne wasn’t thinking of the modern workplace when he wrote those words back in the 17th century, the same concept holds true. It is important that your different employees and even departments have the confidence that they can rely on one another as needed, so establishing the precedent of communication is crucial.

Basically, you want to take it upon yourself to encourage your employees to work with one another at every available opportunity. Not only will this help to lighten the workload on the team as a whole, but it will help form bonds between your team members that will help to reduce the likelihood of burnout.

Pick Up a Low-Pressure Hobby

A major contributor to feelings of burnout is the tendency many have to take the pressures associated with work into personal time—after all, if you never get any relief from stress, that stress is going to wear down on you faster.

To resolve that, recommend that your team members pick up personal hobbies or pursue interests—anything that gets their mind off of work, really—as these kinds of hobbies can help you recharge your batteries.

Establish Procedures to Reduce Stress

One of the nice things about workplace processes is that they tend to largely be the same each time you carry them out. This means that these processes can be streamlined and ideally automated, taking pressure off of your team members and simplifying their workflows. Both of these effects can benefit workplace engagement and slow down the “burn” of burnout.

Fighting Burnout is a Prescient Business Need

If you aren’t actively working to keep your team engaged, burnout will almost certainly start to creep in and negatively impact your operations. In addition to the above efforts, the right IT can help to keep your team engaged and effective—and we’ll help you put them in place. Give us a call at 810.230.9455 to learn more about the business solutions we have to offer.

19
Aug, 2022
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Solid Practices to Improve Your Remote Team Management

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After this prolonged pandemic, remote work has established itself as a key component of many organizations’ operational policies and infrastructures. However, it has added new levels of complexity that make managing a workforce more important than ever. Let’s discuss some ways management can improve the work experience for remote employees.

Establishing Best Practices for Remote Workers

Here are several opportunities you have to make work better and more efficient for your remote workers:

Implement Communication Standards

Clear and open communications are required if you want your remote employees to stay in the loop. You need to establish clear expectations for how often they need to communicate and collaborate with others within your organization, and be sure to encourage them to interact with your staff whenever possible.

Delegate Tasks and Responsibilities

It doesn’t matter whether your team is in-house or remote; the only real difference is where they are working. Naturally, this means that you shouldn’t have different expectations with responsibilities for remote employees compared to in-house ones by virtue of where they are working alone. Be sure to delegate larger tasks that might be challenging to pull off in a remote setting into smaller, more manageable work while providing team members with appropriate processes for how to go about the work.

Provide Appropriate Tools

Thankfully, many businesses have already made adjustments to their infrastructures to accommodate remote work, including the tools needed, like cloud-based software, storage, and mobile devices. We always like to recommend that businesses implement a unified communications and collaboration platform to provide you with one unified tool to aid in communication.

Understand that Overworking and Isolation Are Rampant

There’s a common misconception that people working remotely aren’t getting as much done throughout the workday, but this assumption is flat-out wrong in most cases. Remote workers might be subject to pressure according to the expectation that they need to work harder, and this can lead to negative feelings and burnout. You need to acknowledge this and clear the air to keep your team happy.

Support Your Team However You Can

Your team will need support to stay positive, even under the best circumstances possible. This also applies to your remote staff. Make sure they have access to both support that enables them to do their jobs properly, like IT support, but also emotional and mental health support. Remember, employees who feel well will be more productive, so it’s in your best interest to ensure your team feels supported in all they do.

Receive and Act on Feedback

To make sure you are approaching remote working conditions in an effective way, be sure to collect feedback from your remote workers to see what you are doing well and what can be improved upon. Asking them for their opinions is one of the best ways you can improve your operations. If you are scared they won’t answer honestly, you can use anonymous polling or one-on-one check-ins to get an idea of how you are doing.

Let Us Help You Get the Most Out of Your Remote Operations

To help your remote workers be as effective as possible, we offer technology services and solutions that can help your business flourish under this “new normal.” It doesn’t matter if your employees are in-house or remote—we’ve got solutions for you.

To learn more, reach out to us at 810.230.9455.

1
Aug, 2022
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How a Small Business Can Benefit from a Customer Relationship Management Platform

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While it can be too easy to assume that specialized software, like customer relationship management (CRM) software is reserved exclusively for massive companies, there are a lot of benefits that small businesses can see from using it. Let’s take a look at some of these benefits now.

A CRM Helps You Track (and Increase!) Your Profitability

Bet you weren’t expecting that to be the first benefit we brought up!  Not only do many CRM programs feature bookkeeping functions and automated costs and discounts, which allow your financial department to spend more time on other tasks, they can help you identify points of failure in your sales process that you can then adjust for success. 

Can you close a sale effectively, but your follow-through falls short enough to dissuade repeat customers? Your CRM can not only identify this, it can also help you fix the problem through automated reminders and outreach steps.

A CRM Makes Data Management Easier

How long does it take each employee to manually put in the data that you include in your customer profiles? A CRM makes this process far simpler and faster through automation, as well as making it easier for your sales and customer service teams to access this data as it is needed.

A CRM Helps You Narrow Down and Specify Your Customer Base

It’s important that you focus your business and its efforts on the right people—the ones who need your services and are a good fit for your delivery of them. A CRM can help you segment your prospects into different groups based on a variety of categories, whether it’s the industry they serve, their position in their company, or where they are located. Going further, your CRM can be used to build a profile of each prospect and client, enabling you to meet their needs more precisely than you could otherwise… at least, at the ease that the CRM provides.

A CRM Helps to Expedite Your Sales

Sales quotas are critical for any business’ success, and the CRM clearly provides the tools that make the process more efficient. As an added bonus, the CRM also works the other way in the supply chain by allowing your business to keep track of your own vendors and contacts. As a result, using a customer relationship management platform assists your sales processes as both vendor and customer.

We’re Here to Help You Make the Most of Your CRM…

…and the rest of your business’ IT, for that matter. Give us a call at 810.230.9455 to put the professionals of NuTech Services to work for you.

6
Jul, 2022
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Zero-Trust Policies Can Keep Your Business Secure

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The modern cyberthreat landscape is nothing to be trifled with, so it makes sense that as threats grow more powerful, so too do the solutions used to address them. Nowadays, there is a practice that is designed to address just how serious the threat of cybersecurity is: zero-trust IT. Let’s discuss these policies and how you might put them in place.

What is Zero-Trust?

Zero-trust is when the default action of an organization or business is to scrutinize every little detail about an individual’s access to its IT infrastructure, from hardware to software to the network connection. In order to gain access, users must authenticate themselves in a trustworthy and secure manner.

This might seem like a lot of work, and that’s because it is. A zero-trust policy is something that may take some time to implement, but it’s proven to decrease the number of security risks a company experiences over time. All aspects of access must be considered for zero-trust to remain effective.

Zero Trust is Surprisingly Simple to Deploy

When adopting zero-trust, you need to take the following steps:

Determine Your Goals for Your Zero-Trust Processes

The NIST, or National Institute of Standards and Technology, has determined that there are two goals behind zero-trust: prevent unauthorized access to a business’ data and resources, and control access so that it is as granular as possible. In other words, prevent unauthorized access and make access as transparent and stringent as possible.

Determine Your Most Important Data

To best protect your business, consider the data that’s most important for your operations and how you want to control access. This will be critical for ensuring your zero-trust strategy can be pulled off.

Determine How Prepared You are for Zero-Trust

Similarly, you will want to ensure that your network is prepared to handle the authentication required of zero-trust policies. Does it have the safeguards needed to ensure it remains secure? What about your endpoints, or the employees accessing them? Are their accounts secured, and are they following best practices? Consider all of these to make sure your policies are implemented correctly.

Determine What You Need to Do to Improve

If you know what you need to improve, there is a greater chance that you will use that knowledge to act. A general rule to follow for zero-trust IT policies is that nothing and no one should be trusted without first being authenticated, coupled with real-time monitoring.

Determine Monitoring Practices

Your real-time monitoring practices should continue even after initial implementation and well into the future so that you can always catch and mitigate potential threats.

Ultimately, a zero-trust policy is one of the best ways to approach network security for your business and its resources. To learn more about how we can help to facilitate the implementation of this type of policy, be sure to contact us at 810.230.9455.

28
Feb, 2022
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How to Properly Evaluate Your Security

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How effective is your cybersecurity? It seems like a simple question, but no less important to consider and determine as the answer could be the difference between a prevented breach and a successful one. In order to keep track of your business’ cybersecurity preparedness, it is important that you regularly evaluate it. Let’s go through the essential steps to performing such an evaluation.

Step One: Figure Out Where Your Weaknesses Lie

The first step to evaluating your cybersecurity is to identify where your biggest shortcomings are—otherwise, what chance will you have to fix them? Threats are always being improved and developed anew. Figuring out which parts of your business’ technology are due for an upgrade is key to shoring up the weaknesses that these upgrades can resolve.

If a simple upgrade or patch isn’t the answer, this will help you figure out what is. Maybe someone needs additional training to reinforce secure processes, or maybe an unreported complication has your team resorting to workarounds that open you up to attack. In essence, you need to know what problems need to be solved before you can solve them.

Step Two: Apply Trusted Methods that Meet Established Standards

When all is said and done, it really isn’t that hard to figure out what you need to do to protect your business. There are assorted organizations that have publicized the best practices that they recommend (or actually, urge) businesses to abide by in order to minimize modern cyberthreats. If you aren’t sure whose recommendations you should be following, don’t hesitate to give us a call and ask. We’re happy to help you figure out what needs to be done.

The same can and should be said of any industry-based regulations and compliances that might apply to your business. Things like the Payment Card Industry Data Security Standard (PCI DSS) apply to most businesses in operation today, and there are some industry-specific guidelines that could severely hinder one’s success if they are not followed. Knowing what applies to your business and abiding by any applicable rules and laws will only help make your security more effective.

Step Three: Figure Out if You Have the Resources You Need

Somewhere along this process, you might have a moment where you feel a little overwhelmed by everything that is expected of you—and that is completely understandable. It is, in a word, a lot. While your cybersecurity is obviously very important, you still have to run the business you’re trying to protect… and unfortunately, fully-credentialed IT professionals don’t come cheap.

There is one glaring exception, though, that can give you the opportunity to enlist the skill of a full team of professionals of this caliber for a manageable monthly cost. This is how the managed service model works. By relying on our team members for however much of your IT-related needs as you wish to use us for, you can rest assured that you have the resources needed to manage your business’ essential tools and technology in a secure fashion. Maybe you have us handle your security while your in-house team maintains your IT, or vice versa. We can scale our services to precisely fit your needs and budget, without shortchanging any security requirements you may have.

Step Four: Plan Your Cybersecurity’s Future

While it may be obvious that planning for cybersecurity after a security incident is the most perfect example of “too little, too late,” more businesses than you’d think still follow that approach. Some of them do so without even realizing it, simply because they haven’t considered how cyberthreats change over time and how easily they could find themselves in the crosshairs someday.

Fixing this requires a proactive approach. Take the time now to devise a security plan and policies for your business to follow—particularly if a security incident were to darken your doors—and train your team to do so automatically. Once you have this plan established, break it out every now and then to review it and adjust it as need be… cyberthreats change over time, after all.

NuTech Services is Here to Help You at Every Step

As a managed service provider, a large part of what we do is centered around the idea of cybersecurity, so we have a lot of experience with fulfilling each step of this process. Find out what we can help your business accomplish by calling 810.230.9455 today.

10
Jan, 2022
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Knowledge Workers and How they Fit Into the Remote Workplace

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You might think that remote work for specific positions is taking off, and while this is true for some, it’s not necessarily the case for all. Knowledge workers, for example, are seeing fewer and fewer new job postings, as evidenced by a report from Braintrust. This report analyzed 150,000 new job postings and had some surprising results on the remote work front.

Defining Remote First Positions

By “remote first” we mean that remote first companies make it a priority to hire remote workers for most, if not all of their open or available positions. As such, they have a limited in-house workforce, choosing the flexibility that remote work allows for rather than limiting operations to a centralized office location. Some companies that consider themselves remote first include Intuit, Facebook, and Amazon.

But how does this policy of remote first employment translate to knowledge workers? Not in the way that you might expect.

Defining Knowledge Workers

Knowledge workers are those that provide value in the workplace through their knowledge, i.e. knowledge they have obtained or developed over time. Some examples of knowledge workers include programmers, pharmacists, lawyers, engineers, and scientists. In a sense, you can consider knowledge workers to be “problem solving” workers.

Why Does This Resistance Exist?

As reported by TechRepublic, the resistance to remote first work policies seems to be in areas that have traditionally not had strong policies surrounding remote work. This compounds in regions that have historically not had strong turnout for knowledge-based workers. These companies are stuck in a difficult position. They cannot find local talent, but they have also lagged behind in the shift to hybrid and remote work.

Additionally, there appears to be a disconnect between offices that are trying to stick to the old way of doing things and their employees. Consider the past few years and the number of offices that were forced to transition to remote work due to circumstances surrounding the pandemic. Employees got a taste of what it felt like to work remotely, and they do not want to give it up. They are ready to embrace a more flexible way of doing things, but can workplaces keep up with this?

While there might be some resistance to remote-first work for knowledge workers, we don’t think that your business should be one of them. Thanks to remote technology solutions that allow employees to work from anywhere with relative ease, you too can jump on the remote work bandwagon and reap the incredible benefits that come from employing remote workers… assuming that you have a solid strategy in place for adding them to your workforce. That’s where we come in.

One of the key challenges facing companies employing remote workers is the technology involved in maintaining access to important resources and establishing communication between the office and the workforce. NuTech Services can help your organization make this transition seamlessly. To learn more, reach out to us at 810.230.9455.

22
Oct, 2021
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Employers and Employees are Split on Returning to the Office

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Let me ask you a question: if you haven’t already gone back to the office full-time, are you looking forward to the opportunity? Research has shown that your answer probably depends quite strongly on whether you are the boss or the employee. Let’s explore this phenomenon.

Executives Want Back to the Office About Three Times as Much as Their Employees Do

This statement—based on research conducted by surveying 10,000 knowledge workers across Australia, France, Germany, Japan, the United Kingdom, and the United States—is just the tip of the iceberg. Looking into the numbers, 76 percent of employees indicated that they didn’t want to return to full-time office hours. The executives included in the survey held the opposite opinion, as 68 percent want in-office work to once again become the norm. 59 percent of bosses indicated that they plan to pull employees in for at least the majority of the workweek.

For context, another survey reported that 62 percent of US employees will be returning to the office at least some of the time… 34 percent being displeased with this fact. What’s more, a not insignificant 17 percent of workers are at least likely to seek out alternative employment should they be forced to come back into the office.

What Employees Really Want

According to the first set of research we’ve cited, workers want to see some increased flexibility in where (and when) they work… at rates of 76 percent and 93 percent, respectively.

This is for a variety of reasons. In addition to understandable health considerations, there are other life concerns that working from home can help alleviate. Child care costs are more or less eliminated, in terms of supervision, and the hassle and expenses associated with the daily commute are gone as well. There are a lot of ways that working from home helps the worker save money.

Plus, there are the obvious personal benefits to consider as well. Less time spent either at the office or commuting to and from work means that there is more time left to be spent with family or on personal endeavors. Not many people are expected to happily give these things up.

What Can an Employer Do?

One option: give all employees raises for returning to the office, as this will help offset the costs that working from home helped alleviate. Of course, not every company is in the position to do that, so there are alternative options that an employer can adopt.

For instance, instead of making the black-and-white choice of in-house or remote operations, modern businesses can adopt a hybrid strategy. By enabling employees to work from home so many days out of each week, you can confirm your employees are engaged while also allowing them to choose the work pattern that works best for them. This is the approach that many major companies are taking, and it is one that the right technology can make very accessible. We can help you put the needed infrastructure and solutions in place to take this more hybridized approach as well. Give us a call at 810.230.9455 today to learn more about what goes into such a strategy.

6
Aug, 2021
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Shocking Study on the Work Week Suggests Shorter is Better

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Many critics of a shorter work week believe that cutting the number of hours worked throughout the workday or work week could potentially lead to a decrease in productivity, but a new study from Iceland suggests that this simply is not reality. This study suggests that productivity should no longer be a cause for concern when it comes to a shorter work week, as its astounding results show what really happens when you reduce the number of hours worked without reducing pay.

Introduction to the Study

The study, published by Autonomy and Alda, as well as the Association for Democracy and Sustainability in June of 2021, took place over five years and examined workers from several different industries in Iceland. There were two parts to the study: one conducted by the city of Reykjavík and another performed by the Icelandic government. In both parts, employees worked shorter hours during the work week.

Of particular note here is that the employees participating in these trials did not suffer a reduced salary or wage while working fewer hours. They worked an average of 35 or 36 hours per work week while the control group worked the standard 40 hours expected of most positions. By the end of the study, it involved around 2,500 employees from over 100 workplaces.

Both trials hoped that shorter work hours could address poor work-life balance and improve productivity; the results might surprise you!

The Results

The results of this study showcases that the shorter work week presented several benefits to employees. The study found that these trials showed reductions in working hours “maintained or increased productivity and service provision” and also “improved workers’ wellbeing and work-life balance.”

The report examines the following:

  • How effectively work time was reduced
  • How service provision and productivity were affected
  • Whether improvements in workers’ wellbeing and work-life balance took place

One of the reasons why employers are so worried about shorter working hours is that it can unintentionally lead to overwork as a result of having fewer hours in the workday to get things done, but the anecdotal evidence suggests that this is simply not true. Employees found that it was easier to organize themselves and their work processes with the shorter workday. This goes for managers, too.

Service provision was also unaffected—at least, in a negative way. As evidenced by the study, “On the whole, indicators of service provision and productivity either stayed within expected levels of variation, or rose during the period of the trial.”

In perhaps the most interesting part of this study, we get to the wellbeing and work-life balance aspects of shorter work days and weeks. The indicators for this part of the study were examined close to the end of the study, where stress levels and energy levels were measured. For work-life balance, employees in the shorter work day group discovered that they had much more free time to spend time with their families and were less likely to say no to overtime when it was needed. They were also less likely to take on a part-time job.  Other benefits included easier-to-do errands, more balance in participation in home duties, more time for oneself, less stress at home, more exercise, and so many others. It is evident that work-life balance saw many improvements for these employees.

What do you think about shortening your workdays? Do you think that maybe everyone could make use of a couple extra hours to enjoy life on a Friday afternoon? Let us know your thoughts in the comments below.