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Being Busy Doesn’t Mean You’re Being Productive

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Productivity is a key facet to our success. However, many offices seem to have an environment that focuses more on keeping busy than it does being productive. While they often intersect, these two statuses are very different. Here’s why.

A Rose by Any Other Name
Frankly, it’s pretty easy to observe that “busy” and “productive” are anything but synonymous. We all know those people who seem to be constantly running around, working on this or that. Are these people busy? Certainly. Are they actually accomplishing anything? Maybe, maybe not.

Look at it this way – you can be ‘busy’ doing anything. However, in order to be ‘productive,’ you need to actually produce something. It doesn’t matter if it’s a completed sales proposal, an email explaining away the confusion around a particularly convoluted subject, or… anything else, really, as long as it helps to advance the business’ goals.

The Inherent Issue in Comparing the Two
Unfortunately, much of our context for determining between busyness and productivity comes from the least objective source there is – our own perception.

Look at it this way: let’s say that you gave a research assignment to two employees, with a deadline of an hour. If you left, only to return and see one employee watching YouTube videos, and the other one typing away, who would you see as being the productive one? In the moment, you would probably say that it was the employee who was still typing, and not the one watching videos on the Internet. However, what if I told you that the employee watching videos was actually watching videos related to the task you had assigned, and the other was working on what would likely be their fourth unpublished novel? Or that the employee watching the videos had long since completed the assignment, and was taking a well-deserved break, while the employee who was still typing was only doing so because they had goofed off for much of the time you were away?

This illustrates two considerations: how much different productivity really is than pure busyness, as well as how similar they have the potential to be. In order to keep from fooling yourself into thinking you’re being productive when you’re really just looking busy, try asking yourself a few questions as you commence.

For example, you can take a look at how you spend your time, and compare it to what your responsibilities really are at their core.

For instance, let’s say that Bill’s job was to ensure that the company remained secure. If Bill was able to complete all of his day’s tasks in the morning, but then spent the rest of his day reading things online, what would that be considered? Well, that depends. If Bill was reading the latest Bowling Enthusiasts Weekly articles at his desk for the rest of the afternoon, that’s hardly productive. However, if Bill was researching improved cybersecurity practices to enact in the company… that’s a pretty productive way to spend the time.

A Few ‘Keeping Busy’ Red Flags
Of course, none of the following activities have to be time-wasters, they just happen to be in most situations, or require a very specific job responsibility to be considered productive. For instance, many job responsibilities don’t actually require the Internet to be used, so any time spent on it is arguably a waste. The same can be said of social media, and especially email.

Of course, there are also many exceptions to this rule. In essence, you have to use your best judgement, evaluating if a given activity is actually the best use of your time or not.

Don’t forget, NuTech Services has plenty of solutions to help you boost your productivity. Reach out to us at 810.230.9455 to learn more!

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Step Away to Avoid Burnout

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When someone tells you to recharge your battery, how do you interpret it? In today’s increasingly digital office, you might misinterpret this statement as charging your laptop or smartphone, but in reality, we’re talking about your internal battery. If you constantly find yourself exhausted from your work, perhaps you should take some time to reevaluate priorities and destress a little bit.

When Should You “Recharge?”
A good rule to follow for unplugging yourself from the daily grind is whenever you find yourself to be either overwhelmed or exhausted from working too much or too hard. After all, no business professional can work as hard as possible for an extended period of time without taking a break. If you ever find yourself struggling to answer the question, “What is it all for?”, perhaps it’s time to take a break and unplug from the workplace for a little bit.

Here are three ways you can recharge your mental battery during a busy workday.

Get Out of the Office
Sometimes a breath of fresh air can go a long way. Some employees might skip lunch because they feel they are too busy to get all of their work done otherwise, but this can be a mistake. If you’re not taking a break every now and then, your ability to focus can be impaired. We recommend taking your lunch and using it to grab something to eat or get out of the office, whether it’s taking a walk down the road or going for a short drive. Try to separate yourself from the office during your breaks, even if it’s a little.

Exercise a Bit
If you think you are working a bit too hard, you can use something as basic as even a minor amount of exercise to get your blood pumping. Exercising can help improve focus and improve your health, so if it’s done regularly, you will be more comfortable in the workplace. Furthermore, you may find that you achieve better rest at the end of the day, sleeping more soundly while feeling stronger and more energetic as a whole.

Read More
There’s something inherently relaxing about reading a good book. Even if you’re not into reading, you might find that taking some time out of your day to read a story or learn something new can refresh your outlook on a new project or idea you have. That being said, not everything has to be about work 24/7; that’s not how you “recharge the battery,” so to speak. Even if it’s just something you enjoy, try reading a little bit here and there. You might be surprised by the results.

Be sure to prioritize your mental and physical health to ensure that you are prepared to meet your workplace responsibilities.

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Focus Your Technology on Producing Efficiency

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Technology can go a long way toward helping businesses be more productive with their time, but only if the solutions implemented are right and proper for your organization. We’ll discuss three services that you can provide for your business that can maximize productivity with technology solutions.

The Cloud
The cloud has risen in popularity over the years, and it’s because the benefits are simply too incredible for businesses not to adopt the cloud. Many of these benefits are a result of the cloud improving productivity. For example, cloud computing’s flexibility makes it great for use on mobile devices. Users are no longer limited to being in the office, and as long as they can access resources in a secure way, they can get just as much work done while out of the office over the Internet as they could if they were in-house.

Outsourced IT Management
Technology is only worth the investment if you have the time and resources available to properly manage it, as if you fail to take proper care of your technology, it could fail much sooner than you expect it to. The problem is that not all businesses can afford to hire a full-fledged in-house IT department to properly maintain their IT infrastructures. Thankfully, businesses like NuTech Services provide outsourced IT management to businesses with limited budgets who want to turn IT from a capital expense to an operational expense. Even if you have in-house IT resources, you can supplement them with outsourced IT to save time and make opportunities for other employees to get more value out of their employment with your organization.

Collaboration Solutions
There are many solutions out there that are designed to help your organization be more effective at collaboration. Whether it’s Voice over IP, hosted email, or instant messaging applications, your organization can use them to collaborate and share experiences in a way that facilitates cooperation and productivity.

Does your business want to implement technology to focus on improving productivity? NuTech Services can help. To learn more, reach out to us at 810.230.9455.

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Your IT Wish List: How to Improve Your Business

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The holiday season is upon us, and with it comes the spirit of gift giving. Your IT department would certainly appreciate receiving a few gifts of their own to dabble with over the next business year. We’ve compiled a list of the best technology you can get your IT department to save them both time and resources.

Wish One: Security Awareness
Some IT professionals feel like their job never ends, particularly in the realm of cybersecurity. They might feel that training employees to be aware of their actions is an uphill battle that just never stops. Increasing awareness of security is one of the key roles that an IT department plays for your organization, and if you can make their lives easier by shifting any of this responsibility from them, they’ll greatly thank you for it.

Wish Two: More of the Cloud
The cloud is a great way for organizations to get more out of their technology as it allows them to access services that might be exceptionally time-consuming to manage in-house. Saving this time is something that your IT department would relish, as they likely have their hands full with their current responsibilities. The cloud alleviates many of these pains, as it improves operations by enabling your business’ employees to access solutions on any device they want. The cloud gives your organization the opportunity to eliminate waste and deliver assets in a much more convenient and accessible way.

Wish Three: Improved Working Relationships
IT often has to deal with much more than just keeping your business running; it also involves communicating with other workers in your office. To put it in simple terms, the IT department is going to be on the receiving end of all your employees’ frustrations. You can give your IT the gift of a policy in which they must hear IT out. This gives them the ability to learn a little bit about the process, and it could potentially save several contacts with the IT department, meaning more time for them to spend on other initiatives. An outside perspective is helpful for helping people understand each other.

Does your business need the gift of managed IT? NuTech Services can help. To learn more, reach out to us at 810.230.9455.

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Tip of the Week: Using Templates in Evernote

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The note-taking application Evernote is a favorite of many users, as it allows them to keep extensive notes in an organized fashion. Its true utility goes beyond that of a digital scratch pad, however, as it has additional features that offer much more. For this week’s tip, we’ll review one particularly useful feature: templates.

What Are Templates?
Evernote’s templates are handy, pre-built structures for notes that provide users with a simpler means of organizing specific types of information. Instead of taking time struggling with your formatting each time you start a new note, you can apply one of the templates that Evernote offers on their website. Those with a subscription to Evernote Plus, Premium, or Business can even use formatting they’ve created in past notes to generate their own templates for repeated use.

Applying Templates in Evernote
Once you’ve acquired a few templates, either from the Evernote website’s collection or from a past note, applying one of your choosing is relatively simple.

  • In Evernote, start a new note.
  • In the body of the note, click Templates to view the ones you have saved.
  • From there, you can search for any templates you have, delete ones you no longer want or need, edit their names, and of course, apply them to notes.
  • If you want to edit a template, follow the same process, and once you’ve made the changes that you want, save it as a new template. Note: only those with Plus, Premium, or Business accounts are able to do this.
  • Plus, Premium, and Business users are also able to create their own templates this way.

So, what do you think? Is this a welcome change to Evernote? What other improvements would you like to see them make down the line? Let us know in the comments!

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Which Browser is Best for Your Needs?

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There are a variety of web browsers out there, and that variety is much larger than most people think. While most can list off the main ones: Chrome, Safari, Edge, and Firefox, there are many more to consider. However, the real question remains: which one is best for you?

In a Nutshell: Probably Chrome…
The most used browser today is Chrome, with about 60 percent of the market share going to it. This isn’t an accident, as Chrome has historically prioritized the two things that Internet users want most – options and speed.

Chrome has always been fast, and despite some other browsers reaching comparable speeds, they just can’t match Chrome’s consistency in that arena. It also doesn’t hurt that Chrome has a remarkably simple interface that hides a massive amount of functionality, only supplemented by a huge extensions list.

However, Mozilla’s Firefox option has also exploded in popularity with its release of Quantum, which allows it to give Chrome a run for its money where speed is concerned. With additional security features and other useful elements, Mozilla is another tempting option.

Microsoft’s Edge browser is another option for many, especially if they prioritize the ability to easily share web pages through either email or assorted social networks, or to take notes on web pages and save them. Furthermore, as it was developed by Microsoft, the same company that develops Windows itself, Edge and Windows integrate quite well with each other.

…But It Depends
Of course, if your browsing tends to have a specific purpose or need, there are other browsers that may lend themselves better to your given objective. For instance, Opera has a feature called Opera Turbo, which can help make slow broadband speeds less of an issue.

Another option is Vivaldi, which would be ideal for those who want a customizable browsing experience. This browser lets a user create their own keyboard shortcuts and mouse gestures, as well as provides far more options that effectively allow the user to customize their own browser. Those who are particularly concerned about their online privacy might prefer the inherent features found in the Brave Browser or in the Tor Browser, and those who frequently download things from torrents might prefer Torch Browser.

At the end of the day, your choice will depend on your preferences. NuTech Services can help you weigh your options and make the best choice for you and your business. Give us a call at 810.230.9455 today.

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Your Office Deserves a Good Cleaning

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In keeping with the freshly rejuvenated feel that springtime brings, many people take advantage of this energy by doing some much-needed spring cleaning after the long winter months. Why shouldn’t the workplace join in the fun? In this blog, we’ll explain how a fresh and clean office can benefit your employees and your business as a whole – and just as importantly, how to go about tidying up properly.

Why Your Office Needs to Be Kept Clean
Regardless of the industry you operate in, chances are that your business relies on technology solutions in order to function properly. From this conclusion, it can be inferred that if your solutions were to go on the fritz or even break down entirely, you would find yourself experiencing downtime and the associated lack of productivity.

Keeping your solutions and the environment they are stored in clean and organized is key to maintaining their functionality. Without the proper care and maintenance, your technology doesn’t stand a chance for very long, which can (and will) cause no small harm to your business.

To combat these effects, there are plenty of solutions you can deploy to assist you, along with some traditional cleaning methods and basic organizational strategies.

Digital Methods
There are plenty of ways to improve your organizational functionality, starting with your document organization solution. What is the current state of your retained files? Are they well-organized into a hierarchy, such that everyone in the business who needs access can gain it by following the system? Are they fully digitized and backed up, or are they squirreled away in metal boxes that take up valuable real estate? Going paperless is an environmentally conscious and admirable strategy, not to mention a good way to save some capital.

Organizing and Optimizing Your Computer
While you’re occupied with dealing with your file storage and organization, it also doesn’t hurt to take a look at some of your other technology solutions to ensure that everything is as it should be where they are involved. Take, for example, your email solution and its inbox.

It’s no secret that email messages have a tendency to pile up and become unmanageable if left unorganized for too long. By auditing the messages you receive and setting up filters to automate their organization, you can make your inbox largely independent.

As for your desktop and the files found on it, treat the files there as you would the files in your document organization system. Are there any being stored on your individual device that should actually be stored in the company’s shared files? A hierarchy of folders can help you organize any files that are left after those that can be moved to shared resources have been migrated.

Keeping Things Tidy
Of course, what’s a good office cleaning without taking a few workstations and getting rid of any accumulated dust and grime? Have a trusted IT resource open up the devices and give them a thorough cleaning with some canned air, and clean out some of the exterior in the same way. You should also give your network infrastructure the same treatment with duster. Once your computers and servers are cleaned out, it never hurts to rethink your cable management to minimize dust collection and reduce the very real tripping hazard these cables can create.

Finally, you should also participate in some more traditional spring cleaning. Clean your floors and bathrooms, and get rid of any “science experiments” left in the break room refrigerator. This will all make your office environment more comfortable, healthier, and thereby more productive.

What are some of your best cleaning tips? Share them with us in the comments!

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Looking for Outside-the-Box Ideas? Give Your Intrapreneurs a Voice

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Entrepreneurs are the heroes of today, making great strides in the business world by introducing new ideas to their industries. However, the intrapreneur is a bit more of an enigma; they create commendable ideas within their own organization. In fact, your organization probably has its own intrapreneurs. How do you take advantage of their skills to your business’s benefit?

Simply put, the intrapreneur is an employee that can see past the short-term and look at what must be done in the long-term. They understand that their ingenuity can help your organization achieve its goals, and they go out of their way to make sure that their ideas are used for the benefit of the entire organization.

Tim Beerman, CTO of Ensono, describes to CIO what exactly makes a good intrapreneur, and why organizations should look to individuals like them for helpful insight: “These are the employees who want to get their hands dirty and are often the first people to volunteer for a job. Intrapreneurs are not content with the status quo. They often see how things could be part of a bigger picture and come up with ideas to realize this new vision.” Who in your office fits this profile?

Here are a few more characteristics that business owners should look for when identifying their own intrapreneurs.

  • Intrapreneurs are capable of motivating those around them, especially with challenging their perspectives with new thoughts and ideas.
  • Intrapreneurs stick to their loyalties and are always willing to go above and beyond to create positive change for your organization.
  • Intrapreneurs have plenty of skill to be successful outside of your business, but they insist on staying employed by your organization.
  • Intrapreneurs are always challenging the way that your business functions, inviting disruption not to mess with operations, but to improve them.
  • Intrapreneurs can identify where your workplace needs to improve and provide ways to resolve these problems. Moreover, they are willing to take risks to resolve issues.

It’s clear that any intrapreneur will be easy to spot. They are naught but your most loyal, motivated, and thoughtful employees. The real question from a business owner’s point of view is what to do with them. They’ll challenge you to the best of your ability, whether they mean to or not. Will you step up and embrace this challenge, or will you feel threatened by their contributions?

The best way to take advantage of intrapreneurs is to encourage them to step up and communicate their ideas. In particular, you need to make sure that there are various ways that they can communicate their ideas to management. If they don’t, you’ll simply crush the spirit and nobody will be benefitting from their good ideas anymore–certainly not your business. These employees will just put in the minimal effort, get paid, and go home at the end of the day, rather than use their intuition to help your business improve. In a worst-case scenario, they may even leave and find another company that’s more willing to hear them out.

IT professionals can make it much easier for your intrapreneurs to express themselves. Beerman explains: “An intrapreneur might see inefficiencies within his or her company’s workflow, but may not necessarily have the experience to fully develop a solution. The IT department can then act as a partner to find the right recommendation. When intrapreneurs and IT teams are communicating regularly, there are more windows of opportunity for collaboration. Innovation and collaboration will eventually become business as usual, once initial bridges are crossed.”

This type of collaboration doesn’t have to be difficult, but can, as expected, require a major change in your company’s culture. If you want quality communications solutions that can help your organization benefit from each and every great mind behind your operations, reach out to us at 810.230.9455.

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Productivity Suffers Without a Cohesive IT Plan

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There are right ways and wrong ways to do many things, and managing IT is no exception. Many businesses, especially small ones, are left susceptible to issues and vulnerabilities in their network. What’s worse, these are often networks that are supported by an IT “expert.”

Whether it’s due to budget constraints, a lack of workable time, or any other reason, companies frequently settle for substandard solutions when it comes to making changes to their IT. Oftentimes, they’ll try to bury their issues underneath a relatively updated infrastructure without doing anything to resolve the underlying problem. Either that, or they decide that they can fix the problem themselves, piecing together an unstable solution that almost works.

Observing this has only made us at NuTech Services more dedicated to providing a real solution for businesses that resort to these DIY implementations.

Many business, most often small ones, have a few things in common. First, they all experience similar issues with their IT, and secondly, they are usually ill-prepared to deal with the repercussions of these issues. Furthermore, these businesses will frequently neglect their need for standard operating procedures for their employees to follow.

This only opens the business up to greater issues as the employees will resort to processes that they’re personally comfortable with to complete their responsibilities. In the end, the workforce is left in the uncomfortable position of desperately needing change, with the unwillingness to make any changes.

As a result, the already tricky business of running an SMB is only made more difficult. When issues persistently prevent your technology from serving its intended purpose, your employees will be rendered incapable of meeting their responsibilities by a situation that is out of their control.

NuTech Services can help put control back into your hands with our variety of IT solutions. From our proactive monitoring and maintenance practices to our ability to block many distractions, we can apply a consistent solution to your entire network, unifying your IT so it will better serve your needs. Call us at 810.230.9455 for more information.

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Pair Up the Right Workers to Increase Productivity By 10%

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Keeping your workers as productive as possible is a challenge for every employer. According to a recent study by the Harvard Business Review, there is one easy that you can increase productivity: By keeping a productive worker in close proximity to other workers.

Such a profound discovery could be enough to shake the foundations of how you form your departments and how the interior of your office looks. Theoretically, you could simply arrange your office in a way which takes advantage of this “productivity by proximity” rule, keeping those who get the most work done at the center of the action. This could inspire your less-dutiful employees to better themselves and improve how they work.

What’s interesting is just how the study describes this phenomenon: “We saw that neighbors have a significant impact on an employee’s performance, and it can be either positive or negative. In terms of magnitude, we found that approximately ten percent of a worker’s performance spills over to her neighbors. Replacing an average performer with one who is twice as productive results in his or her neighboring workers increasing their own productivity by about ten percent, on average.”

Maybe you’re feeling that you should reevaluate how your organization is approaching the office setup, but before you go and make drastic changes, keep in mind that doing this haphazardly could actually make things worse. This study highlights the benefits of productivity by proximity, but keep in mind that it also warns of how the exact opposite can happen too. For example, an employee who wants to get the most done, for example, could be held back by a slacker that’s nearby.

You need to also consider other factors that influence worker productivity, like motivation. If you have a worker who wants to learn how to do a better job, putting them next to someone who is highly motivated and willing to go the extra mile could help dramatically. On the other hand, a worker who doesn’t care about doing a good job won’t be impressed by the positive attitude of their peers.

This is a negativity that your business can do without. In this situation, it might seem tempting to just isolate workers so they don’t influence each other. You can do this by either providing them with their own office, giving them the freedom to work remotely, or removing the problem employee from the equation completely.

As you can see, motivation is a crucial when it comes to worker productivity. It’s logical to assume that if you can provide powerful motivators, your team will be more likely to do their best work. Allowing workers to improve themselves by learning from motivated employees can be a spectacular way of improving productivity.

One last thing to consider is the technology that your organization uses. Implementing cloud-based collaboration software and communication solutions like VoIP and instant messaging can be a great way to help employees stay in touch and be more productive, regardless of where they are working. This helps your staff (especially those who might need help) stay in constant contact with those who can help them, allowing your team to be productive at all times.

To take advantage of the latest and greatest technology solutions, reach out to NuTech Services at 810.230.9455.

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Let the 80/20 Rule Be Your Guide for IT Security

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IT security is something that businesses of all shapes, sizes, and varieties have to be concerned about. You’ll be faced with the question of whether you have adequate security practices on a daily basis. For help with understanding why the smallest vulnerabilities often result in the most data loss, look no further than the 80/20 rule.

This rule, often called the Pareto Principle, is defined as such by Investopedia: “[the Pareto Principle] specifies an unequal relationship between inputs and outputs. The principle states that 20 percent of the invested input is responsible for 80 percent of the results obtained. Put another way, 80 percent of consequences stem from 20 percent of the causes.”

In other words, the Pareto Principle is a strategy that attempts to explain how you should delegate your organization’s security resources in order to maximize the security you get. In this case, you are using your assets to protect your network from online threats. However, you might realize that even if you search and search for network vulnerabilities, you won’t find all of them. There are simply too many threats out there to identify. Instead, you use the Pareto Principle to identify where you can do the most good for your organization’s network security.

This principle can also work in reverse; only 20 percent of the vulnerabilities on the Internet lead to 80 percent of the data loss. When you think about it, this makes sense. How often do you hear about major data breaches in which multiple vulnerabilities were exploited? Instead, it’s usually just one major hack that led to many compromised accounts.

Yet, the biggest part of effectively using the 80/20 rule is determining what your priorities should be, and which threats are the most dangerous. After all, if everything is a priority, then nothing can get done. This results in all-around subpar security that leaves large threats unchecked.

A penetration test can help NuTech Services  to find where your organization’s most important security flaws lie. We can locate and resolve your most critical security flaws through a process called Remote Monitoring and Management (RMM), which allows us to connect to your office’s technology solutions and issue the required patches and security updates without an on-site visit. In fact, most situations will only call for remote access, so you can save both time and money with an RMM tool.

In fact, there’s one solution that is capable of protecting the majority of your network without much effort at all. It’s called a Unified Threat Management solution, and it includes all of the major components of network security in one convenient package. With an enterprise-level firewall, antivirus, spam blocker, and content filter, you can know with certainty that one solution covers the majority of the challenges presented by network security.

With NuTech Services’s managed IT services, you’re creating many opportunities for enhanced network security, improved network performance, and optimized operations. To learn more about how we make technology work for you, reach out to us at 810.230.9455.

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Tip of the Week: Maximize Workflow By Rethinking Your Office Layout

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Of all the potential causes for a deficit within the office environment, the physical office itself isn’t likely to first come to mind. Even so, the value of establishing certain practical design and organization strategies have shown to improve employee morale, collaboration, and productivity. While these solutions may not be for every office, if your company is experiencing hindrances in productivity, these tactics may be beneficial implementations to incorporate within your business.

Keep it Clear
Are the desks in your office cluttered with papers, equipment, and other items that are keeping employees from completing their work? If so, it may be time to distribute more storage solutions to encourage your employees to keep their desk clear and relatively distraction free. Otherwise, you could institute the many solutions available to help your business go paperless. Document management solutions can allow many employees to access, edit, and collaborate on the same document without the expense and mess of multiple paper copies.

If office clutter is caused more by the equipment your employees use, there are a variety of solutions that can assist in reducing the amount of real estate this equipment takes up. Office telephony is clunky and expensive and may easily be replaced by a space- and cost-efficient, hosted VoIP solution. As far as wires are concerned, if not properly managed, they can quickly become a distracting waste of space. Fortunately, there is a trend in manufacturing to assist in managing and concealing wires at the workstation. If data storage, whether it’s incorporated into each employee’s workstation or housed in a large on-premises drive, is creating a space deficit, a cloud solution can reduce the amount of in-house storage needed to maintain operations.

Provide Spaces to Collaborate
If your business needs to keep its lines clear to contact clients, limiting the availability of VoIP communication, or if a face-to-face conversation is simply the more effective option when it comes to collaborating on a project, it is best to have a space dedicated to communal work. This can be as simple as a large table set aside for groups to utilize, or as complex as mobile workstations and adjustable equipment. A highly effective approach to encourage positive, organized group work is a concept known as a war room.

A war room is simply a dedicated space designed to engage the spatial memory of those using it. By putting a certain piece of information in a certain space, it becomes easier to remember. By filling a room with whiteboards (or even rolling whiteboards) and movable furniture, you create the ideal space for a group to meet and create a plan that can be referenced and adjusted as needed.

Prepare for the Worst
If disaster struck your office, be it fire, flood, or failure of some essential equipment, would you still have a way to safely access your data in order to continue your operations? These circumstances, along with any others that would qualify as a disaster, are why one of your most important office setup considerations should be completely removed from the office. To fully protect your data, the most advisable course of action is to use an off-premises, isolated backup solution that can restore your data, should it ever be lost.

While many considerations are totally yours to act upon when setting up a workspace, NuTech Services can provide the expertise to be sure any of your technical systems will meet the very high standards you need them to reach. Give us a call at 810.230.9455 for help with any of your technology needs.

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Tip of the Week: Crank Up the Tunes and Turn Up the Productivity

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With the use of portable personal music players and streaming services like Spotify, Google Play Music, and Pandora, unobtrusively listening to music in the workplace has become much easier–but has it also made it easier for employees to be more distracted from their tasks? Additionally, assuming that music does create a boost in productivity, why does it do so?

Research has shown that, depending on what variables are present in the environment and what the employee is engaged in doing, music can either boost or hinder productivity levels.

One such variable was the nature of the task itself, and how much cognitive creativity and focus it demanded of the employee. The process of checking email certainly doesn’t change very much as it progresses, but developing a proposal for a business transaction very well might. In cases where a task is mostly repetitive, studies have shown that listening to background music does show notable benefits to both employee performance during such tasks, and how efficiently the task is completed.

Another hypothesis is that (especially in the increasingly-popular open office spaces) productivity may be boosted simply because the headphones employees use to listen to music also help to drown out the other distracting factors present in the office environment. These other distractions, whether they’re caused by equipment noise or coworker conversations, can break employee focus and disrupt tasks. Naturally, if these distractions are blocked out and overpowered by a consistent environment created by music, the employee will be less likely to shift their attention to the distraction, and instead, be more likely to stay focused on their work.

Despite the boosts to attentiveness that listening to music can provide to someone performing a relatively mundane, basic task, someone trying to focus on a new or complicated process will most likely find that even the most subtle tones can be horribly distracting. These effects can be made worse if the song is unfamiliar to them; worse still if there are lyrics involved. After all, the first instinct many will have when encountering new music (especially music with lyrics), is to focus on the tune as part of their overall critique of the music. In fairness, studies have indicated that tasks involving parts of the brain that don’t deal with verbal language can be benefitted by lyrical compositions–designing and developing software, for instance–but it may be safer to stick with exclusively instrumental pieces.

Of course, every worker is different. Some may not be bothered by lyrics or new music being introduced to them, others may find that these common distractions are uncommonly distracting. As a result, it may not be a bad idea to give your employees a few options to take advantage of until they can lock down how their own auditory secret sauce is composed.

What do you prefer to listen to while you’re working? Share your favorite selections in the comments below!

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Does 10,000 Hours of Practice Automatically Make Someone an Expert?

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You’re already a business owner, but let’s say that you want to pick up some new skills. You want to be known as an expert in a new field, and you’re pretty dedicated to doing so. Perhaps you’re familiar with the 10,000 hours rule, which attempts to explain how someone becomes a master of a particular craft. Well, we hate to burst your bubble, but this rule might not be as simple as it sounds.

What the 10,000 Hour Rule Is

The 10,000 hour rule claims that in order to learn a craft and develop world-class skill, one has to have at least 10,000 hours of experience working with the skill. The original report, published in 1993, found that the most accomplished students at a music academy in Berlin had put in an average of 10,000 hours of practice by the time they turned 20 years old. It seems simple enough, right? You put in plenty of practice and you can possess a world-class skill.

Why it Might Be Wrong
In his new book, Anders Ericsson (who worked on the original report), along with his co-author Robert Pool, attempt to further understand and isolate the science behind the 10,000 hour rule. They came to a number of conclusions concerning the nature of the initial study:

  • There’s nothing special about 10,000 hours: The number 10,000 was chosen specifically because it was a nice, rounded number. Plus, regardless of how skilled they were, the musicians tested were nowhere near their peak, or “world class,” by the time they reached 20 years old. It’s been proven that pianists tend to reach their peak at around 30 years old, so the 10,000 rule isn’t quite true.
  • 10,000 was only the average: By proxy, if you put in 10,000 hours of effort, you’ll only be meeting the average skill level of those who are working toward the same goal. Thus, you can’t be considered “world class” at all. Other studies have shown that it can take as many as ten years to reach a goal.
  • Practice isn’t enough: It was found that investing time and practice into a task doesn’t necessarily make you better at it; rather, it’s the quality of the practice that yields results. This “deliberate practice” pushes the practitioner beyond their comfort zone and forces them to up their game.

The Lesson: Practice Makes Perfect, Not Necessarily Time
There are a few lessons that can be learned from the 10,000 hour rule, but none of them actually have anything to do with 10,000 hours of practice specifically. They can still, nonetheless, be very helpful when learning a new skill and applying it to your life.

  • Train the right way: You can dramatically improve your own skills if you’re diligent about it, but only if you approach it in a productive way. For example, a writer who’s trying to develop their skills can’t improve if they write while the television is turned on.
  • Practice, practice, practice: Regardless if you spend 500 hours or 10,000 hours honing a craft, you’ll be improving your skills. After all, practice is the only real way to improve, and regardless of how much time you invest into it, you’ll see results.
  • There’re no limitations: Regardless of where you stand professionally, there’s always room for self-improvement. You can always reach for loftier goals, and once you start working on a skill, keep working at it. You’ll likely see your hard work pay off.

We think it’s safe to say that you can’t become an expert in a craft overnight, and that even successful business owners have skills that they can dramatically improve by focusing on the right things.

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Tip of the Week: 4 Ways to Make Sure Workplace Instant Messaging Enhances Productivity

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Instant messaging has changed the way that individuals communicate with one another, both in their personal lives and in the workplace. Just as email threw a wrench in traditional mail’s plans, instant messaging threatens to jump start a new method of instantaneous communication, one which can be seen as a great benefit, but also an immense annoyance.

As reported by ITProPortal, over half of the respondents to a survey by BetterCloud believe that instant messaging will overtake email in the office; an impressive feat, especially considering how commonplace email is in today’s professional environment. However, this also means that businesses need to improve their instant messaging practices if they want to reap the benefits it provides, and to use instant messaging in such a way that it’s not a major workplace distraction.

If you want to improve your business’s instant messaging practices, try these tips.

Accurately Represent Your Current Online Status
You need to give your team a proper representation of whether you are currently available or not. If you don’t, they could be wasting valuable time trying to reach out to you when, in reality, you’re nowhere near your computer. Make sure that you change your status to indicate that you’re away from your computer, or logged off for the night; that way, your team can know that they would be better off contacting someone else who is available.

If It’s Going to Be a Long Conversation, Try a Different Communication Medium
Long IM conversations can waste time, especially if they aren’t particularly relevant to the task at hand. In this case, it’s better to simply pick up the phone and call the person you need to communicate with or arrange for a face-to-face conversation. This way, the details get ironed out and you don’t waste valuable time getting to the point. Plus, emotions are somewhat difficult to express through instant messaging, while voice chat and in-person meetings are easier to get a feel for.

If You Have a Short, Specific Request, Try to Put It at the Beginning of the Conversation
There’s no point in drawing out a conversation when all you need to do is ask a question. Doing so isn’t just wasting your time; it’s wasting the recipient’s time too. Be courteous and respectful of your colleagues’ time and ask questions as soon as you can.

Take Full Advantage of Your IM System’s Features
Many instant messaging platforms also allow for several other functions. If you fully take advantage of these features, your team can be more productive with your IM solution. For example, if your system allows for voice chat, using it can be a great way to clear up confusion or explain a particularly difficult concept. If you need to rope in another person, try adding them to the conversation when they need to be there. The idea is to play around with what works and what the limits of your IM system are. This way, you can help your team better understand how to take advantage of the features.

By following these best practices, your organization will see a more fruitful use of instant messaging features. What are some of your favorite ways to use instant messaging, and do you have any specific practices that you follow at your organization? We’d love to hear about them. Let us know in the comments, and be sure to subscribe to our blog for more best practices and tech tips.

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Tip of the Week: How to Easily Add a Second Phone Number to Your Mobile Device

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As the smartphone takes over many of our daily tasks, it can be annoying if we have to use a separate device to accomplish what we need to, like making calls on a different phone. Did you know that it’s easy to add a second phone number to your smartphone?

There are plenty of reasons why you would want to do this. Maybe you would like a second phone number that you can use to sign up for promotions so that your primary number doesn’t end up on a telemarketing list. Or, perhaps you want to take calls for your business on your personal smartphone. Whatever your reason, the technology that allows you to do this is very accessible.

Call Transfer
A solution that has been around for quite some time (even before smartphones) and comes with most phone plans is Call Transfer. If your current phone system supports it, you can forward calls from it to your personal cell phone, allowing you to take business calls while on the go.

Using Call Transfer is an easy way to receive calls on your smartphone from another line, but this feature traditionally doesn’t allow you to make calls from your second device using the transferred phone number. Although, there are phone solutions specifically designed for business, like Voice over Internet Protocol, that will give you the option to both make and receive calls using the transferred phone number with minimal hoops to jump through.

Second Phone Number Apps
If your goal is to get a second phone number for your smartphone that operates entirely as a fully functioning phone line, then there are several apps that allow you to do this. Here are a few of the most popular options.

Google Voice/Hangouts
Using your Google account, you can sign up for a second Google Voice phone number and then use Google Hangouts on your smartphone to both make and receive phone calls. This is a convenient option for those already getting a lot of use out of their Google account, and the best part is that it’s free.

Sideline
Sideline provides your phone with a second phone number, although it just provides the basics. With Sideline, you have the ability to make and receive calls and have voicemail with your second phone number, but that’s about it. At $3 per month, Sideline is an inexpensive option, but you’ll have to suffer through advertisements while using it.

Line 2
Line 2 has more features than the previous examples, making it a better option if you want to use your second phone number for business purposes. These features are reflected in Line 2’s two plans; $10 per month for a personal number and $15 per month for a business line. For many smartphone users, the mobile app and the online dashboard may make Line 2 a desirable product.

Skype Number
Skype makes getting a second phone number relatively easy, and if you’re already using Skype as your go-to video chat solution, then getting a second phone number through Skype will make a lot of sense. A Skype Number offers users a fairly robust package of features, and at $6 per month, it’s an affordable option.

For putting a second phone number on your smartphone, you’ve got plenty of options. However, to implement a unified, Internet-based phone solution across your entire organization, you’ll want to go with something more heavy duty like VoIP. For help with VoIP or any other of your communications technology needs, call us today at 810.230.9455.

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3 Ways the Internet is Changing Things, for Better AND for Worse

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We’ve all become so adapted to the conveniences of the Internet that it’s difficult to remember what society was like before it. This becomes especially obvious when watching old movies. How odd is it to see characters do pre-Internet activities like go to the library to research information and use a phone book? These are just some of the ways that the Internet has dramatically changed society, for better and perhaps for worse.

Consider these three ways that the Internet has changed how we work and live, and then ask yourself truthfully, “Are we better off?”

Increased Productivity
One advantage the Internet affords us is that we can be productive virtually anywhere that we can connect to it. This includes places that were previously thought to be off limits from the reach of productivity, like at the beach while on vacation, on the road for business, we even hear that some users take their favorite devices into the bathroom with them. Looking at this situation from a purely business standpoint, it makes you as a business owner feel good that your staff is spending every waking moment being as productive as possible. However, looking at it from the standpoint of the human experience, it makes one feel like we’ve lost something when we can’t go but a few minutes without stopping to look at our mobile devices.

Yet, Productivity Decreases
While the Internet affords us more opportunities to access the web and get work done, it can also be a major distraction for the times when we actually sit down to, get work done. For example, at the end of the work day, how many tabs does your web browser have open? If you’re like the average modern office worker, your screen is full of interesting news articles, YouTube videos, multiple instant messaging conversations, and more, much more.

The problem here is that all of these little distractions presented by the Internet actually cut into productivity in a major way. In fact, it’s proven that it takes anywhere from 5-to-15 minutes for a worker to refocus on a single task after they’re pulled away from it. Therefore, having the Internet bombard an employee with distractions all day long actually results in getting less work done. But hey, they can always make up for it at home, or even in the bathroom.

Access Any Information Instantly
So far, the future we were promised is disappointing because it lacks flying cars, laser guns, and hoverboards (we don’t count the “Hoverboards” found in today’s retail stores). However, thanks to the Internet, virtually all of the world’s media and information is just a click away, and can even be carried in your pocket. This is a huge advancement for our civilization; one that would make the Jetsons green with envy.

Yet, all of this instant information is killing our attention spans. Consider these two sobering statistics from List25:

  • 50 percent of Internet users quit waiting for a video to load after 10 seconds.
  • The average shot length in an English-language film has decreased from 12 seconds in 1930 to only about 2 seconds in 2015.

Therefore, while the Internet is satisfying our need for instant gratification, it’s making patience much harder for human beings to come by.

In what ways do these benefits and drawbacks of the Internet play out in your office? Is your staff more productive and more distracted? Is work time cutting into leisure time? Are people so impatient that they resort to Googling a question instead of having an actual discussion about it? Are you taking any measures to control online distractions in the workplace? Of course, these are just some of the ways that the Internet is changing everything, both for better and for worse.

Do you have any points to add to this list? Share with us your thoughts in the comments.

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Tip of the Week: 3 Ways to Be Productive When Your Internet Connection Fails

b2ap3_thumbnail_no_internet_400.jpgModern businesses are reliant on certain parts of their infrastructure to keep operations functioning. For example, if your building’s electricity were to go down, what would you do? What about if you lost Internet access? Would your business be able to keep your employees busy, or would the downtime experienced be enough to cause panic?

One might understand why a lack of power could lead to downtime, but an Internet connection? Many modern organizations run their infrastructure out of the cloud, which requires an Internet connection to access. If this is the case, productivity grinds to a halt, and you won’t be able to access critical files or applications. The fact of the matter is that your business should be prepared to deal with worst-case scenarios like this, even if they’re unlikely. You should have a plan for how to handle a loss of an Internet connection.

So, what exactly can you do if your business’s office loses power or your Internet is down for a significant period of time? You only want to send your employees home for the day if they can’t get any work done at all. If you anticipate that the power outage or downed Internet will only last for an hour or two, that’s time that can be spent on other in-house tasks that you might put off from time to time.

Here are a few ideas that might help you get through the day without letting downtime kill your bottom line.

Hold Staff Meetings
If your staff meetings don’t require the use of technology, what better time to hold them than when the Internet or electricity is on the fritz? This way, you can address important initiatives, team building, or problems within the office, without allowing your team to waste time. Think of it as a really convenient inconvenience!

Organize or Clean the Office
You know what they say; if you have time to lean, you have time to clean! If you’ve been looking for an opportunity to organize files or clean up a certain part of your office, there’s no better time to do so than during downtime. If your team needs an excuse to stay in the office to make their rent, mortgage, car payment, etc, put them to work.

Perform Employee Evaluations
Similar to how you can hold staff meetings during an outage, you can also do employee evaluations. Take some time to critically evaluate your employees and let them know how they’re doing. Ask them what’s working for them, what can be improved upon, and why. By the time you’ve finished, you’ll have a better idea of how your team is doing, and what you can do to make it better.

When All Else Fails, Send Your Employees Home
If the downtime just seems like too much to bear, there’s always the option of having your employees go home for the day. However, this might not feel like an option, especially if you have important work that needs to be done. You need to ask yourself if letting them stick around is worth it or not. For some businesses, a workday without the Internet may be shot and calling it a day may make the most sense for your bottom line.

While making the best of downtime might be your only option, at NuTech Services, we consider downtime to be an emergency. If your network or a critical part of your IT infrastructure goes down, leaving your employees high and dry, our technicians go into emergency mode.

Want to learn how we can help your business prevent downtime? Give us a call at 810.230.9455 for an IT assessment and give us the opportunity to show you how to always be productive and profitable.

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Tip of the Week: How to Make an Animated Image From Your Favorite YouTube Video

b2ap3_thumbnail_animate_your_gifs_400.jpgGIFs. What are they? If you’ve spent any time perusing the Internet, you’ve definitely come across a GIF or two. Essentially, a GIF (Graphics Interchange Format) is an animated picture that loops a few seconds of a video clip (without playing any audio). In addition to GIFs being fun, they can serve as a great way to enhance digital communications. How can you take advantage of GIFs?

Actually, GIFs can be shared easily enough. Regarding most forms of digital communication, you would download, upload, and share a GIF in the same way that you would with any digital image, like a JPEG and PNG file. It’s finding the perfect GIF, or making one, that takes a bit of luck and skill.

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Searching the Web for a GIF
You might be surprised to find out just how many GIFs exist on the Internet for your downloading pleasure. You can use Google Search to easily find the exact animated picture that you have in mind. To do this, simply type into Google’s search bar what it is you’re looking for and hit Enter. Next, select Images > Search Tools > Type > Animated.

From here, you’ll see a web page populated with relevant images. Note: you won’t be able to see what the animation looks like unless you click once on the image (be careful, clicking twice on an image will take you to the page it’s found on). To download the GIF for future use, simply right click it, and select Save image as… just as you would with any digital image.

Making Your Own GIF From YouTube
It’s astounding just how many GIFs there are on the Internet, but what if you can’t find the exact GIF you’re looking for? If this is the case, you can use a video clip posted to YouTube to make the GIF you need.

To do this, you’ll first want to go to YouTube and find a video containing the desired clip. Next, copy the URL of the video, located in either the form at the top of your browser, or below the video after selecting Share.

From here, go to gifs.com and paste the video’s YouTube URL in the provided form. Next, select Create GIF. This will take you to a new page displaying your YouTube video in what appears to be crude video editing software. As prompted by the text boxes, assign your GIF a title in the top form, and then move the slider to the spot in the video at where you would like your GIF to begin and end. You can also manually enter in the GIFs start time in the Start time form.

Next, you’ll want to select the duration of your GIF. By default, it will be set to five seconds, so be sure to adjust the clip’s time span more or less as needed. You can also fine tune the timing of your GIF even further by hovering over the Duration form and selecting the up and down arrows. If desired, you can also add captions to the GIF by selecting Add Caption to the left of the video and following the directions.

As you make adjustments to your video, you will see a preview of the GIF. Once you’ve got everything set to how you want it, select Create GIF. From here, Gifs.com will generate your file and take you to a new page displaying your GIF. To the right of the GIF is the GIF’s URL, file path (if you wish to download it and save it on your PC), and the embed code if you wish to add it to a website. You will also notice the various social media icons if you want to share your GIF creation over your favorite social media sites.

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Here’s the Best Way to Safeguard Your Computers From Power Outages

b2ap3_thumbnail_uninterrupted_power_supply_400.jpgWhen it comes to purchasing the best technology to protect your business, you should consider an Uninterruptible Power Supply (UPS) device. The reasoning is simple; they help your organization avoid data loss, and aid in business continuity. Here’s what you need to know about UPS devices.

What is an Uninterruptible Power Supply?
A UPS device is integral for any organization that prioritizes data redundancy and retainment. As explained by Wikipedia:

An uninterruptible power supply, also uninterruptible power source, UPS or battery/flywheel backup, is an electrical apparatus that provides emergency power to a load when the input power source, typically mains power, fails. A UPS differs from an auxiliary or emergency power system or standby generator in that it will provide near-instantaneous protection from input power interruptions, by supplying energy stored in batteries, supercapacitors, or flywheels. The on-battery runtime of most uninterruptible power sources is relatively short (only a few minutes) but sufficient to start a standby power source or properly shut down the protected equipment.

The easiest way to explain how a UPS works is by providing an example. What would happen if your business were to suddenly lose power due to an electrical storm, flood, or other natural disaster? With no electricity, your machines would forcibly be powered down and rendered inoperable until the power returns. Naturally, this isn’t ideal, but the primary problem that the UPS is designed to address is the loss of data due to workstations and servers not being shut down properly.

To prevent this, the UPS supplies the servers and workstations with enough power to properly save all files in use, and properly shut down the machines. The UPS then sends a message to the server indicating that it’s safe to turn off. Unexpected power outages can lead to data loss and even hardware failure, so a UPS is vital to ensuring the integrity of both your data systems and mission-critical hardware.

What Kind of UPS Should You Get?
Just like any piece of hardware that your business uses, UPS devices come in various models and different price tags. It’s best to consult a technology expert like those at NuTech Services before committing to purchasing new hardware of any kind. In general terms, though, you want a UPS that you can rely on to get the job done right. If you’re looking for a solution that simply offers a safe shutdown procedure on a desktop, it will be a much different kind of UPS than one designed for use by a mission-critical server. This is why it’s important to do your research and consult a professional before making a choice.

Having a data backup and disaster recovery plan is a critical part of ensuring that your business can continue in the face of hardships of all kinds. This includes having a proper data backup solution, which takes regular snapshots of your business’s data, and sends them to a secure off-site data center and the cloud for redundancy. You also need a way to rapidly deploy your backups in a moment’s notice.

NuTech Services has all of the tools your business needs to ensure data redundancy and mitigate the losses suffered by unexpected power outages and hardware failures. To learn more about how we can improve the way you do business, give NuTech Services a call at 810.230.9455.