Technology Archives - Page 4 of 17

Mar, 2021

How to Find the Right Management Software for Your Business

Software is a major part of doing business nowadays. Not only do you depend on it to manage core functions of your business, that software can be purchased in multiple different methods. When choosing management software, your business needs to choose one that fits your needs, returns long-term benefits, and provides a platform that will help you build your company. Let’s go through some considerations you’ll need to consider when choosing management software.

What Is Your Problem?

There are literally scores of different titles out there that have been created to help companies like yours do business better, but some are better suited to your business than others. Where you should start when attempting to choose a management software is to look at your business’ problems. You need a management software that will help you best solve those problems.

Typically these problems include: work redundancy, using too much software to keep everything straight, and lack of interdepartmental coordination. By identifying your business’ specific problems, you will be able to whittle down your options. In doing so, the solution you ultimately choose will do a better job of meeting your business’ specific needs.

Workflow Is a Major Consideration

In order to work for your company, your management software will need to support your business’ workflow. It’s important to map out your daily activities, how you track them, and what type of information you would like to collect. Those considerations will drive your decision-making process going forward.

What sets your business apart where you would need the ability to customize your new software? What problems are you constantly having? Which problems would you like to avoid? You’ll need to think about the purchasing of new management software like adding milk to cereal. Once you’ve committed, there’s no going back. The process of migrating your data, training your users, getting used to the new system, ironing out bugs, working around shortcomings, and everything in between can take a lot of time and effort.

Identifying Problems

As mentioned above, your new software will need to solve your business’ biggest problems. Sometimes identifying those problems is the problem. What you will want to do is to rank these issues by priority, with the most crucial issues taking on more weight. This will ensure that you will be making the right decisions when it is time to pull the trigger. Minor annoyances that don’t directly affect revenue streams can be dealt with later, but core issues that require large time and resource commitments need to be addressed here.

Compliance and Other Qualifications

When choosing a software to run your business, you will need to understand all the requirements that need to be met before the buying process. Does your business operate with certain restrictions due to regulatory requirements? Do you need integrations with management software? Are you considering hosting this solution yourself or are you going to be using a cloud-hosted solution? How will this system help your sales and marketing teams? How will it affect your production teams? How much training will you and your staff need before you/they are proficient with the software? There are a lot of considerations you need to ask yourself before even shopping for the right software to manage your business.

Your Staff and Your Pocketbook

If your staff is going to have problems with the user experience of a solution, it may be a major headache for your business. This shouldn’t discourage you from getting a solution that is right for your needs, but you should consider their ability to use it before committing. Most developers will provide a free trial of a software, so you should consider taking advantage of that so you aren’t wasting time and money on a solution that won’t be a long-term solution for your business.

That brings us to money. Some businesses would like to have all the bells and whistles that come with an enterprise CRM (Customer Relationship Management) title. The budget may say otherwise. You need to understand that as your business grows, certain software can grow right alongside it, and some are just too much for your budget and your situation at the moment. Be smart and don’t create more problems when trying to find solutions.

Consulting With Experienced Technicians

At NuTech Services, our technicians work day-in and day-out with software that could be right for your business. We can help you ascertain the real problems that are hindering your business’ growth and help you make the right decisions to move past them. We can also give you options that you wouldn’t get if you tried to do this alone. Give us a call at 810.230.9455 and tell us what your goals are and we can help you find solutions to all of your current business problems.

Feb, 2021

Older IT Practices That Still Hold Up

While looking to the past isn’t often an idea tied to information technology, there are times when it can play a valuable role in your strategy for it. Let’s look at some modern IT concepts that rely on foundational ideas set back in the day.

Securing Your Business Hardware

Ensuring that your business’ hardware infrastructure and other tools are secured is the opposite of a new idea. Access controls have been utilized on a need-dictated basis ever since door locks were invented.

However, with so much more being handled electronically, the hardware solutions necessary for many standard operations nowadays are just too expensive for many businesses to manage and maintain for themselves. This is where the cloud has shown considerable value, allowing access to the hardware needed to support these processes without the associated costs of maintaining and running them. Furthermore, this makes a business’ resources inherently more secure—if a disaster were to strike its location, the resources aren’t exposed to any risks.

The Motivation Behind Adopting IT Solutions

Many businesses may look at their information technology as tangible proof of their capabilities, not realizing that seeing their IT as evidence of their success is fundamentally misunderstanding the purpose IT solutions have in a business setting.

Any good IT resource will tell you that it is their job to not only maintain functionality for businesses operating with the help of technology, but to identify the best ways to maximize the impact this technology has. Basically, your IT resource should act as a resource to help you do the most with as little as possible.

Handling Threat Management

While threat management was once entirely a responsive action, modern threat management is geared toward a significantly more proactive approach that works to identify and resolve weak points in a network before they’re taken advantage of. With end users still posing significant risks, properly training them to conduct themselves in a secure way will help to greatly reduce the severity of threats that come your way.

While businesses have access to better technology solutions than ever before, a lot still hinges on how well these solutions are used. NuTech Services is here to help implement the tools you need and make sure you get your value out of them. Give us a call at 810.230.9455 to learn more about what we can do for you.

Feb, 2021

How Blockchain is Changing Health Technology

You’d think that the healthcare industry would be at the very cutting-edge when it comes to information technology implementation. That isn’t always the case. One technology that developers are really looking to take advantage of in the healthcare space is blockchain. The technology behind cryptocurrency is being used to help patients better control their care. Let’s take a brief look now.

Decentralizing Health Data

The importance of health data cannot be understated. Known technically as electronic protected health information (ePHI), it covers patient data, insurance information, and other data that makes up an individual’s health care profile. Unfortunately, the rate at which technology is implemented is extremely slow. In fact, hospitals basically function the same way they have for decades. This is a combination of a lack of innovation and a reluctance to invest by health maintenance organizations that already have extremely high overhead.

Blockchain, an immutable and encrypted ledger technology, is changing this trend. Since each block (node) in a blockchain is secure and bound to actions taken in previous blocks, it can have some serious benefits when used to secure ePHI. Some of the reasons developers are looking to integrate blockchain technology include:

Information is decentralized – The data on a blockchain is not owned by a healthcare organization, but is more of a ledger of an individual’s health profile.
Data on the blockchain is encrypted – The data is secured and cannot be altered. If situations change with a patient, another node is created amending previous information, it isn’t changed.
The blockchain itself is reliable – Once information is entered as a part of blockchain, it is on the chain in perpetuity. This makes it easy to refer to if there are questions about care or transfer of ePHI.
The blockchain improves transparency – This provides patients the ability to track their own health information, rather than relying on insurers or providers to coordinate information if there are questions about it.

By integrating blockchain into an EHR (electronic health record) system, it in effect provides a level of consistency that has never been seen before in the healthcare industry. A blockchain-run EHR would keep healthcare organizations, or worse yet insurers, from essentially owning a patient’s ePHI. This would revolutionize the entire industry as it would be the basis for a patient information sharing marketplace. It would incentivize the free sharing of relevant patient data to help healthcare organizations provide better care, and get people the care they need as they would have access to all the information tied to a single patient. Some additional benefits would include:

Blockchain nodes cannot be altered, and the chain is traceable. Patients will be able to send records to who they choose without the fear of corruption or mishandling.
Blockchain’s encryption will keep all nodes (and information held within) secure until it is shared with the healthcare provider or insurer.
Blockchain can incentivize healthy behavior as insurers and providers can set up benchmarks that patients could meet.
Blockchain integration could lower healthcare and prescription costs as it would allow and incentivize the tracking of prescribed drugs, lowering supply chain costs.

Those are only a few benefits that blockchain can bring to healthcare. If you would like to learn more about blockchain or if you run a healthcare practice and would like to talk to one of our experts about this emerging technology, give us a call at 810.230.9455 today.

Feb, 2021

Building Consistency Only Helps Your Business

In business, building a strategy that produces results is the goal. If you are looking, you can find all types of stories about entrepreneurs changing the tried-and-true methods and finding abrupt (and sometimes sustainable) success. These stories may even have you questioning the way that you do business, especially if things aren’t going terribly well. Rest assured, that the best thing that can happen is to build processes that promote consistency.

Being consistent in the way your business functions means that you do the same things when presented with the same situations. You have a set of procedures and a dedicated workflow and you stick to them. This lends the question: Why consistency matters when so much is made of people who succeed with outside-the-box action? Simple. Their success is only noteworthy because they are operating on the margins of sensible business thought. Nobody reports on the massive amount of businesses that fail because their owners or decision makers decided to roam off the beaten path. Let’s take a look at a couple of ways that building consistency can help your business:

Measuring Your Business’ Progress

The easiest way to get a good idea of how your processes are faring is to have reliable data by which to critique it. The only way this happens is to have a consistent approach. Think about it this way: If you have a flashlight that doesn’t work, you aren’t going to replace the housing, the bulb, and the terminals before you test to see if you just need new batteries. You will replace the battery and if it still doesn’t work, you only then investigate further. The same goes for your business processes. Convoluting the way you look at your business can be detrimental and costly.

Managing Your Resources

A consistent approach to all facets of your business allows for a better understanding of how all of your resources are managed, especially if yours—like many other businesses—needs to do this efficiently. You only have a finite amount of capital to invest in every part of your business, and if you just frivolously spend money, there will be parts of your business that won’t get the resources they need. Having a consistent process of how to budget and how to allocate resources is the only way forward for many small businesses.

Be An Employer Workers Want to Work For

Nobody likes it when the rules constantly change. Sure, there needs to be a reassessment of the rules every so often, but if processes and procedures are constantly in flux, it doesn’t give your staff the ability to settle in. While one could make an argument that this wards against complacency, the only thing that it really accomplishes is to frustrate your staff.

Customers Appreciate Consistency

Finally, the most important part of the process relies on a consistent approach: your interactions with your client base. Every customer expects that any product or service they purchase will be consistent. This goes from software to sandwiches. A lack of consistency is often viewed by potential customers as confusion. To keep your customers from jumping ship to your competitors or inundating your support staff with complaints, delivering a consistent product or service is the best strategy you have.

At NuTech Services, we can help your business build consistency through the use of technology. We can deploy tools that can allow your team to have the steadiness they need to deliver on your company’s promises. For more information, or to talk about an assessment, call our IT experts today at 810.230.9455.

Jan, 2021

Solid State Is the Way to Go

Whenever you ponder the purchase of a new computer, one important specification that you likely consider is its data storage. This was especially the case when you considered a new machine for family use—there are a lot of documents and photos to store, and any kids you have will want to fill it with games and other apps. Nowadays, it’s a little different. Rather than focusing on storage, you’ll want to focus on the computer’s speed. Let’s get into it a little further.

Storage (Typically) Isn’t a Concern Anymore

For most users, the PC or laptop they’ll purchase will have a decent capacity in its storage drives, for a very simple reason: it costs the factory about the same amount to produce hard drives that hold 256GB, as it does to produce 512GB drives. In this situation, providing more storage just makes more sense… especially once you factor in the exponential increase in demand for storage.

The sheer amount of data that the human race produces is staggering. Estimates say that, as of 2020, each human being on Earth is creating 1.7MB each second. Remember the 3.5-inch floppy disks? One of those could hold about 1.4MB. So, crunching the numbers, humanity is filling the equivalent of eight billion of them every second.

So, how is it that storage isn’t the issue? Simple—we’ve moved beyond these kinds of storage solutions.

Modern drives can now hold exponentially more data and run faster and more efficiently to a similar scale. Taking an average new PC off the shelf, its built-in storage capacity would exceed that of around 750,000 floppy disks. Besides, most data storage happening nowadays takes place in the cloud. Google, Amazon, Facebook, and countless web hosts, businesses, and others now collect and store it on the user’s behalf.

To come back to our point, with all of this taken into consideration, the 1TB drive that was built into your PC really is a lot. Unless you’re using it for specific things—photography, video editing, 3D modeling, or gaming—you’re likely not going to need any more.

If a PC is in the office, this is even more the case. All a workstation’s data should really be stored in a centralized location, whether that’s a server on your network, or in the cloud. Your business’ purposes will dictate which is the better option for you—give us a call at 810.230.9455 to work that out with us.

The point remains: capacity shouldn’t be your final metric for determining the PC you’ll use, unless you know for a fact you’re going to need a lot.

Performance Matters

At the end of the day, your hard drive’s efficiency is really the defining factor. Modern PCs have considerable processing power, with 8-to-16 gigs of RAM being pretty standard. This leaves plenty to run office applications and other daily software titles. As a result, the speed of your hard drive could easily cause the biggest bottleneck in your operations.

For our purposes, there are two different kinds of hard drives.

Hard Disk Drive (HDDs)

Also known as mechanical hard drives, HDDs contain an array of shiny, spinning magnetic platters that are used to store your data. Seen as the standard for decades now, they are generally the most affordable option when comparing price by storage capacity. Capable of storing high capacities of data, they are often used in servers or backup devices nowadays.

Solid State Drives (SSDs)

SSDs use electronic data storage to work, and therefore have no moving parts. Reading and writing this data is much faster as a result, an outcome that impacts all a computer’s processes. These drives are expensive, but as prices have decreased they have become a much more reasonable purchase… especially when you consider the performance, reliability, and stability benefits you see from them.

We always recommend that any new workstation purchased should rely on an SSD as its main hard drive. Most desktops can have secondary drives added after the fact, and centralized storage and/or the cloud can also be considered viable solutions.

If you need more assistance in choosing the technology right for your business and its needs, give NuTech Services a call at 810.230.9455. We’ll help you make the best choice.

Jan, 2021

Is Going Paperless Cost Effective?

Printing is costly and those costs come from a lot of different directions. They come from paper and ink and the fact that printers seem to need constant maintenance. For some businesses, it’s all too much and they are actively looking for ways to go paperless and cut out their printing and filing costs. Today, we will examine whether or not forsaking the troublesome printer is actually cost effective.

A Couple Reasons to Go Paperless

Obviously, if your business is looking to cut out its printing costs, you’ve identified printing as being prohibitive to your business’ operational budget in some way. It’s true that your average employee doesn’t consider your business’ paper, ink, and printing costs when they print off every document they work on; or worse yet, three-dozen NCAA brackets. They just figure that you’ve got it worked out. So one reason is to obviously cut costs.

Another reason is that it’s basically unnecessary. Today, most employees, customers, vendors, etc. have access to machines that can function better (and faster) than traditional business document filing strategies. Smartphones, laptops, and other mobile devices all can access databases filled with content much faster and more efficiently than the fastest file clerk can deliver it. While this also cuts costs, relying on always-available digital systems just makes sense in today’s business climate.

What is a DMS?

A DMS, or Document Management System, is effectively a digital database of all the paper files your employees would ever need, and it is how businesses cut costs from traditional methods of paper-filing and retrieval. With a DMS, your paper documents are scanned and digitized. They are then filed away in a computer database that can be accessed around the clock so that the people that need access to that information, have it on demand.

Many people may not understand just how expensive filing can be for a business. Not only do you have to pay an entire staff of people to constantly file and retrieve paper files, you also need to have a filing system in place that is secure and makes files readily available. Industry averages are about 7-to-12 cents per page to scan and upload to a DMS. This is substantially lower than the printing, payroll, and storage costs of keeping an onsite paper-filing system.

So while there are still costs involved, they don’t recur at the same rate once the file is scanned and stored inside the DMS. Anyone with access to the database will be able to access the file. Best yet, securing the file is as simple as managing user account access; something that most businesses already do with their digital resources.

So, How Does DMS Save My Business Money?

It’s simple. Once your files are stored in the DMS, you never have to worry about paying people to physically find a file. All they need to do is search the DMS and the document in question is available almost immediately. Not only that, file redundancy is there. The system comes with a comprehensive backup. Studies have shown that large organizations basically lose a file every six seconds, a problem you will avoid with a properly-functioning DMS.

To talk to one of our experts about the possibility of managing your printing costs, and how a document management system helps in keeping those costs down, give our IT professionals a call today at 810.230.9455.

Dec, 2020

What Exactly Is a VPN?

One of the major shifts we’ve seen in business in 2020 is the establishment of the remote workforce. Stay-at-home orders brought on by the COVID-19 pandemic made it necessary for businesses to find solutions on how to securely transfer information from what could be unprotected networks. The virtual private network is a solution to this problem. Today, we will describe what a VPN is, what its primary use is, and how secure it really is for secure file transmission.

Defining VPN

The virtual private network is a tool designed specifically to protect data as it is transferred over the Internet. The best way to describe it is as an encrypted tunnel that protects the interception of data that is being sent from one place to another.

For the remote worker, it can be difficult to get access to the files you need from your company’s central computing infrastructure. This is a big problem when the resources you need to do your job are located on these servers. The VPN gives you a simple means to that end, as it provides the secure environment in which to send and receive data.

How is a VPN Used?

Traditionally, the VPN is used to set up a secure and reliable network connection between an endpoint and a central server.

Let’s say you were working remotely, where you ordinarily wouldn’t have access to the company’s servers, as we established earlier. Without a VPN, this would severely hinder your capability to be productive—but making this connection under normal circumstances could potentially expose the data you’re working on to external threats.

How the VPN Boosts Data Privacy and Security

The encrypted nature of the VPN is what helps resolve this. Thanks to the encryption, the data that is sent via the VPN is shielded from anyone trying to peek at it while it is traveling. If a cybercriminal does manage to glance at it, it is scrambled and distorted—rendering it effectively useless.

Hence the name virtual private network.

While it isn’t a panacea for your cybersecurity needs, it does allow you to securely communicate from a device to your business’ network from an otherwise insecure network, or one you don’t control.

Want to learn more about VPNs, or other important elements to your business’ information technology? Turn to us for the answers! NuTech Services and our managed services can be reached by calling 810.230.9455.

Dec, 2020

Some of 2020’s Biggest Tech Flubs

It’s no secret that 2020 has been relatively tough on all of us, down to the technology that so many use and rely on each year. Now that we’re in the home stretch towards a hopefully better 2021, let’s look back at some of the technologies that didn’t deliver as promised and some of the other issues that we saw this year—some relatively harmless, and some decidedly not.

Quibi’s Crash and Burn

In a market already saturated with on-demand streaming services, Quibi offered something at least a little different in its short-form episodic storytelling and big-name casting. It also had quite the financial backing to support it—$1.75 billion in funding. Pair that with a monthly price tag of $5, and on paper, it would seem to be a surefire hit.

Unfortunately, this just wasn’t enough for the platform. With much more time on their hands thanks to the pandemic, short-form content didn’t have the same appeal… especially that which was restricted to a mobile device, and inaccessible on the entertainment systems that many prefer to use while at home. Quibi also had an uphill battle to fight against other options and services for such content, like YouTube and other free and ad-supported platforms.

This ultimately led to Quibi shutting down seven months after it launched, with much of the funding for it returned to investors.

So, what can we learn from this?

Simply put, it is not enough to just have an idea, especially when the timing is wrong. While we can’t say for certain that Quibi would have fared better should circumstances have been different, it is an interesting possibility to consider.

Bitcoin Scam Twitter Hack

In one of the most unsettling attacks that took place this year, many high-profile Twitter accounts—including those belonging to Bill Gates, Barack Obama, Elon Musk, and Kanye West—were hacked in an attempt to push a Bitcoin-based scam.

Fortunately, Twitter jumped into action and locked down these accounts before too much damage was done and has taken further steps to ensure account security… although it did raise some questions as to what might have happened if the motives behind the attacks were more destructive.

Zoom’s Security Missteps

As the world locked down, people and businesses needed to find a new way to communicate amongst one another. While many video conferencing systems like Skype, Microsoft Teams, and others fumbled this opportunity, Zoom was able to embrace it.

Unfortunately, Zoom’s security was lacking early on, which was made abundantly clear once so many had started using it. Hate speech and lewd content was shared in meetings, coining the term “Zoombombing.”

Since then, Zoom has taken steps to improve the platform’s security and users have given more thought to securing their conferences.

The Assorted Coronavirus Myths and Misinformation

Of course, we can’t talk about the technology fumbles of 2020 without bringing up the coronavirus and the various messes created because of it. For instance:

Numerous conspiracy theories linking the development of 5G connectivity to COVID-19, resulting in acts of cell tower vandalism and assault against telecom employees.
Bill Gates being accused of masterminding COVID-19 or using the pandemic to implant people with microchips—despite his long history of contributing to disease-fighting causes and efforts.
Fumbled information sharing efforts on the part of the US Centers for Disease Control and Prevention’s website.

To their credit, many social media platforms took more aggressive efforts against misinformation, flagging some misleading posts.

So, What Does This Have to Do with Your Business?

Simple: while the above examples were obviously larger-scale issues, they demonstrate that technology is far from perfect and how easily it can be turned against your interests. This is especially the case when you consider the technology you utilize in your business.

Here at NuTech Services, we’re experts in all things IT, and lend that expertise to your business’ benefit. Not only can we help optimize the technology you currently use, we can also help you make the improvements needed to advance your operations. Whether it’s helping you keep your work accounts secure or steering you away from an application that will ultimately create bigger problems, we are at your service.

It’s just what a good managed IT service provider does.

To find out more about what our team offers, give us a call at 810.230.9455.

Nov, 2020

A Few Budget Options for Your 2020 Smartphone Search

For the past couple of weeks we’ve taken a look at the 2020 flagship smartphones as well as some innovative new devices that are available now. This week, we will take a look at some of the budget options that are available to consumers. Not everyone has $1,000 to pay for a smartphone, but there are some pretty solid options out there that can provide a sufficient user experience to meet people’s mobile challenges. Let’s take a look at some of the options.

Past Flagship Phones

We should start by mentioning that some of the best options are actually purchasing flagship phones from the past couple of years. Most flagship smartphones from 2018 have the same specs as many of the mid-range phones today so they can be had at a budget price point. These devices tend to not only have comparable specs, they typically have superior build quality, run on better processors, and offer a user experience in line or better than the experience they would get on some budget smartphones.

Some options to consider are the Samsung Galaxy s9 and s9+, LG’s V50 thinQ, the iPhone X, and the Google Pixel 3 XL. The only drawback of older phones is that they may not get the same amount of software upgrades that a newly-purchased phone would. Either way, you might get the most value out of an older flagship phone.

Apple iPhone SE

The 2020 version of the iPhone SE still has the body of an iPhone 8, but the internals are upgraded and it presents users that can’t afford the $1,000 iPhone 12 Pro Max to get a new iPhone at a reasonable price point. The new SE runs iOS 13 on the A13 Bionic chipset to offer the user experience Apple users expect out of a budget iPhone.

Apple iPhone SE (2020)
Body: Aluminum with Gorilla Glass front and back
Display: 4.7-inch Retina IPS LCD (~326 ppi)
OS: iOS 13
Chipset: Apple A13 Bionic
Memory: 3 GB RAM
Expandable Memory: No
Cameras: Rear – 12 MP (wide); Front – 7 MP
Sounds: Stereo Speakers, No Headphone Jack
Battery (endurance rating): 4,500 mAh (87 hours)
Security: Fingerprint reader
Miscellaneous: Accelerometer, Gyrometer, Proximity, Compass, Siri assistant
Other versions: none

Samsung Galaxy A51

Samsung has 10 separate devices in their A-line. They range from the A01 to the A71, but the Galaxy A51 is priced at the upper end of the budget space. The A51 features a 6.5-inch Super AMOLED display, expandable storage, and a 3.5mm headphone jack. It is a great option if you are looking for a phone that gives you a decent user experience while also turning back the clock a bit. Available in Prism Crush Black, Prism Crush White, Prism Crush Blue, or Prism Crush Pink, the Galaxy A51 can be found on most major carriers and unlocked online.

Samsung Galaxy A51
Body: Plastic with Gorilla Glass 3 front, plastic back
Display: 6.5-inch Super AMOLED (~405 ppi)
OS: Android 10
Chipset: Octa-core Exynos 9611
Memory: 4-8 GB RAM
Expandable Memory: microSDXC
Cameras: Rear – 48 MP (wide), 12 MP (ultrawide, 5 MP (macro, 5 MP (depth); Front – 32 MP (wide)
Sounds: Loudspeaker, 3.5mm headphone jack
Battery (endurance rating): 4,000 mAh (86 hours)
Security: In-display fingerprint reader
Miscellaneous: Accelerometer, Gyrometer, Proximity, Barometer, Compass, Bixby assistant
Other versions: Samsung Galaxy A-series

Google Pixel 4a 5G

A 5G-capable budget smartphone, the Google Pixel 4a 5G features a 6.2-inch OLED display and has specs that are better than its price point would suggest. Its camera experience, specifically, is much better than phones found at this price. Available in Just Black and Clearly White, the Pixel 4a 5G is available in the Google store or from many major service carriers.

Google Pixel 4A 5G
Body: Plastic with Gorilla Glass 3 front and plastic back
Display: 6.2-inch OLED, HDR (~413 ppi)
OS: Android 11
Chipset: Qualcomm Snapdragon 765G
Memory: 6 GB RAM
Expandable Memory: No
Cameras: Rear – 12.2 MP (wide), 16 MP (ultra wide); Front – 8 MP (wide).
Sounds: Stereo Speakers, 3.5mm Headphone Jack
Battery: 3,885 mAh
Security: Fingerprint reader
Miscellaneous: Accelerometer, Gyrometer, Proximity, Barometer, Compass, Google Assistant
Other versions: 4G LTE version

Would you consider buying a budget device to use as your daily smartphone? Let us know in the comments section below.

Nov, 2020

How SMBs Use Social Media

Social media companies are some of the most powerful entities in today’s world. Their ability to connect people with others of like mind or specific wants and needs often goes overlooked because much of the experience of operating online in today’s climate is adversarial. With the average user spending roughly two hours and 24 minutes per day on social media and messaging apps, companies can use that exposure to promote themselves. Let’s take a look at how small and medium-sized businesses use social media to their advantage.

Very Small Businesses and Self-Funded Startups

For the very small business—that is the mom-and-pop shop and the sole proprietorship—social media can be the major marketing outlet for your business. In fact, many bootstrapped startups and extremely small businesses will use Facebook as their exclusive hub for marketing outreach. Since these businesses often don’t have the capital to commit to large content-driven marketing initiatives, social media gives them a way to get their brand out there at a modest cost.

For the new entrepreneur looking to build their business from the ground up, Facebook is a very good tool. Not only does it give small businesses the opportunity to get their brand out there, it also provides them with the ability to interact with potential customers and share their culture. Other social media platforms can work for these companies too, but without the strategies and services that larger businesses use, there will always be kind of a soft cap on how effective social media can be for the really small business.

Established Small Businesses and Well-Funded Startups

As a company’s marketing budget swells, so do the possibilities, especially with social media. The established small business typically has the revenue to afford at least a middling marketing strategy and will use it to create a marketing hub, create content, and further press the issue as far as getting their brand out to the world. At this level, many businesses look to purchase the services of a marketing agency. Like managed services, a marketing agency handles a lot of the marketing for your business, so that the people in a business can focus on doing what it does best.

Startups that are well financed function a bit different but also use agency options. They are typically trying to develop products and services and use the agency right along with the development of their offerings. This strategy, while unsustainable over time, can produce faster results if and when a product or service that will produce acceptable returns is created.

Both rely on social media in many of the same ways smaller businesses do, but don’t necessarily run their marketing efforts through it. As mentioned previously, these businesses typically have an established web presence (or at least the means to get one quickly), and use Facebook to extend their reach. At this level, tutorial videos, webinars, and other marketing efforts are well established and using Facebook, YouTube, Twitter, and Instagram to share their experience, their culture, and their testimony from satisfied customers.

Medium-Sized Businesses

The mid-market business is a large business, make no mistake about it. The accepted size of mid-market businesses is over 500 workers. For those businesses that operate with under five, that seems a million miles away. The mid-market business is typically well-established and their brands are known. They have teams of people (internal or outsourced) that actively use analytics (business intelligence, business analytics, etc.) to develop their advertising, marketing, and public relations strategies; all of which they need. In the mid-market, companies use social media as they feel they need to use it rather than something they must do. Most businesses will have a presence on all the major social media outlets, and many of them use social media to fuel their human resources needs. Since their social media budgets are in the five and six figures, they can take advantage of all the services these social media companies offer for businesses.

What Social Media Platforms are Out There That Have Services for Businesses?

The easy answer to this is all of them. These are some of the richest and most influential companies on the planet at the moment, and they got to this point because people shop. Whether it’s for simply brand exposure, or whether it’s used for full-on advertising, the following social media outlets work for businesses:

Facebook – 1.6 billion daily active users – Facebook is the largest social media firm by leaps and bounds, and it also owns Facebook Messenger, WhatsApp, and Instagram. Facebook is currently used by over 90 percent of marketers today.
YouTube – 149 million individual daily users – YouTube is a great resource for the growing business. Not only is it the second largest search engine in the world, the video-sharing giant provides access to homespun content that can really take a business’ brand to the next level.
WhatsApp – 1 billion daily active users – With so much of the world relying on WhatsApp, it can really be a benefit for those companies looking outside their own borders for business.
Instagram – 600 million daily active users – The photo-sharing website, Instagram has been a big player in the marketing scheme for the past couple of years. Many brands look to build a campaign using influencers who direct business to specific companies.
Twitter – 134 million “monetizeable” daily active users – Twitter is extremely popular, and can be a great way for individuals inside your business to promote content and deliver their knowledge to others.
LinkedIn – 303 million monthly active users – LinkedIn is a professional networking platform that many human resources professionals use when recruiting new talent.

Other social media platforms that are actively used by marketers include: Reddit, Tumblr, Pinterest, Snapchat and more.

Technology is rapidly changing the world we live in, and it is definitely changing commerce. Does your business use any of these social media platforms? Which ones do you find useful? Leave your thoughts in the comments section below and return to our blog regularly for more great technology content.

Nov, 2020

Flip and Fold: Innovative New Smartphones

Last week, we explored the flagship smartphone market. This week we thought we would explore some innovative new devices. There have been some advances in some of the technology used by smartphone manufacturers to create cool new features. Today, we take a look at some of these devices.

Samsung Galaxy Z Fold2

Samsung’s major contribution into the folding smartphone market is the extraordinarily expensive Galaxy Z Fold2. While the device is impressive with its two full displays and three camera sets, there are some questions about who this device is for.

Basically the biggest benefit is that the phone opens up to a 7.6-inch tablet. That benefit is substantial, of course, but without dedicated apps for that aspect ratio, it may only be valuable for people who want the best folding smartphone on the market, which this currently is.

When folded it has a 6.23-inch Super AMOLED screen that functions much like your standard mid-range smartphone would, but when you unfold the Fold2, you get a 7.6-inch Dynamic AMOLED display. The rest of the phone is as you would expect. It features a five-lens camera platform, a 4,500 mAh battery with fast charging, and an in-display fingerprint scanner for security. The Z Fold2 is available in Mystic Bronze, Mystic Black, and a Thom Browne Edition Grey from most major carriers.

Samsung Galaxy Z Fold2
Body: Aluminum with plastic front andGorilla Glass 6 Back
Display: Folded: 6.23-inch Super AMOLED Unfolded: 7.6-inch Dynamic AMOLED 2X (~373 ppi)
OS: Android 10
Chipset: Qualcomm Snapdragon 865+
Memory: 12 GB RAM
Expandable Memory: No
Cameras: Rear – 12 MP (wide), 12 MP (telephoto) 2x, 12 MP (ultra wide); Front (Folded) – 10 MP (wide); Front (Unfolded) – 10 MP (wide).
Sounds: Stereo Speakers, No Headphone Jack
Battery (endurance rating): 4,500 mAh (87 hours)
Security: Fingerprint reader
Miscellaneous: Accelerometer, Gyrometer, Proximity, Barometer, Compass, Bixby assistant
Other versions: 5G version

Samsung Z Flip and Motorola RAZR 5G

Two devices that are of similar form factor are the Samsung Z Flip and the Motorola RAZR 5G. Like the flip phones of old, each of these devices fit in the palm of your hand and fold virtually in half. The difference, of course, is that today’s version of the flip phone flips into a massively powerful smartphone.

The Samsung Z Flip doesn’t feature a large external display like the RAZR (which we’ll talk about in a minute). It’s 1.1-inch numeric display doesn’t really have a lot of function, but when it’s open, it becomes a 6.7-inch smartphone. Like the other premium devices, it runs on Android 10 on a powerful Qualcomm Snapdragon 865+ processor, with 8 GB of RAM. The Z Flip provides a high-end smartphone experience in a device that folds in half, it’s that simple.

The Motorola RAZR 5G looks like the iconic Moto RAZR did in the era before smartphones were king. For all of the RAZR’s nostalgia it seems to spec-out significantly lighter than the Z Flip. It features a 6.2-inch P-OLED screen that folds up and a smaller display on the outside of the folded phone. It runs Android 10 on a Qualcomm Snapdragon 765G chip and comes with 8 GB of RAM with 256 GB of onboard storage space.

Let’s take a look at the complete specs of these devices:

Samsung Galaxy Z Flip
Body: Aluminum with Plastic Front and Glass Back
Display: Folded: 1.1-inch Super AMOLED; Unfolded: 6.7-inch Foldable Dynamic AMOLED (~425 ppi)
OS: Android 10
Chipset: Qualcomm Snapdragon 865+
Memory: 8 GB RAM
Expandable Memory: No
Cameras: Rear – 12 MP (wide), 12 MP (ultrawide). Front – 12 MP (wide)
Sounds: Loudspeaker, No Headphone Jack
Battery (endurance rating): 3,300 mAh
Security: Fingerprint reader
Miscellaneous: Accelerometer, Gyrometer, Proximity, Barometer, Compass, Bixby assistant, IP68 dust/water resistant
Other versions: No

Motorola RAZR 5G
Body: Aluminum with plastic, Gorilla Glass 5
Display: 6.2-inch P-OLED (~373 ppi)
OS: Android 10
Chipset: Qualcomm Snapdragon 765G
Memory: 18 GB RAM
Expandable Memory: No
Cameras: Rear – 48 MP (wide)
Sounds: Loudspeaker, No Headphone Jack
Battery (endurance rating): 2,800 mAh
Security: Fingerprint reader
Miscellaneous: Accelerometer, Gyrometer, Proximity, Barometer, Compass, Bixby assistant
Other versions: RAZR (2019)

LG Wing

The last device we will look at today is the LG Wing. The Wing is interesting because out of the box it looks like your typical smartphone. When you get it into your hand however, you soon see what the big hub-a-loo is. With a flick of your thumb, you can turn the device’s 6.9-inch screen horizontally to expose a second smaller 3.9-inch screen. You can use both screens independently or simultaneously within the same app that supports the content distribution.

The Wing’s hardware isn’t quite flagship quality, but it is pretty good. The quirky device runs on Qualcomm Snapdragon 765G and comes with 8 GB of RAM. It is built from solid aluminum and Gorilla Glass 5. With it’s 4,000 mAh battery most solid users will get about a day out of it if they are consistently using the dual displays (why wouldn’t you if you had this phone?) The tri-camera setup includes a 64-megapixel wide angle lens and dual ultrawide angle lenses of different speeds.

The LG Wing is available in Aurora Gray and Illusion Sky and should be available on most carriers by the middle of November 2020.

LG Wing
Body: Aluminum with Gorilla Glass 5 Front and Back
Display: 6.9-inch Dynamic AMOLED 2x (~511 ppi)
OS: Android 10
Chipset: Qualcomm Snapdragon 765G
Memory: 8 GB RAM
Expandable Memory: Yes (microSDXC)
Cameras: Rear – 64 MP (wide), 13MP (ultra wide), 12 MP (ultra wide) Front – 32 MP (wide)
Sounds: Loudspeaker, No Headphone Jack
Battery (endurance rating): 4,000 mAh (87 hours)
Security: In-screen fingerprint reader
Miscellaneous: Accelerometer, Gyrometer, Proximity,Compass,, IP54 dust/water
Other versions: None

Do you think these devices are cool? Would you consider forking over $1,000 for one this year? Leave your thoughts in the comments section below.

Nov, 2020

Smartphone Flagships to Consider Going into 2021

The modern smartphone user is dedicated, spending an average of three hours and 15 minutes per day using them. On average, people check their phones 58 times a day. With this amount of traction, it’s not a surprise that people want to get the best devices they can. Today, we will take a look at what makes a flagship phone, and give you a couple of popular options that are available for the power user right now.

Flagship Phones

The flagship smartphone gets its name from a military nautical tradition where the ship that holds the commanding officer would be the best, strongest, and most capable ship in the fleet. When discussing smartphones, it typically describes the best available device that any manufacturer has released for the year. Let’s take a look at some of 2020’s flagship smartphones:

iPhone 12 Pro Max

Apple’s iPhone 12 Pro Max has a lot of names, but it is a steady improvement over 2019’s Apple flagships. Built on a stainless steel frame with Gorilla Glass 6 front and back, the iPhone 12 Pro Max comes with a crystal clear 6.7-inch Super Retina Display.

Internally it runs on Apple’s A14 Bionic chipset that is the first 5 nanometer processor available in a smartphone in the west. It comes with 6 GB of RAM and up to 512 GB of onboard storage. The 3,687 mAh battery teams with settings in iOS 14.1 to create one of the most reliable smartphone experiences for users looking to be productive throughout the day without charging. It does support wireless charging and 20-watt fast charging.

The device has three rear-facing cameras and the additional time of flight sensor to create crisp and clear photos. It is also IP68 dust and water resistant. Available in Silver, Graphite, Gold, and Pacific Blue, the iPhone 12 Pro Max—along with the iPhone 12 mini, the iPhone 12, and the iPhone 12 Pro—will be available this week in November.

Apple iPhone 12 Pro Max
Body: Stainless Steel with Gorilla Glass 6
Display: 6.7-inch Super Retina OLED (~458 ppi)
OS: iOS 14.1
Chipset: A14 Bionic
Memory: 6 GB RAM, up to 512 GB onboard storage
Expandable Memory: No
Cameras: Rear: 12 MP (wide), 12 MP (ultra wide), 12 MP (telephoto) 2.5x Front: 12 MP (wide)
Sounds: Stereo Speakers, no headphone jack
Battery (battery endurance rating): 3,687 mAh (~100 hours)
Security: Face ID
Miscellaneous: Accelerometer, Gyrometer, Proximity, compass, barometer, Siri assistant, IP68 dust/water resistant
Other versions: iPhone 12 Mini, iPhone 12, iPhone 12 Pro

OnePlus 8 Pro

The OnePlus 8 Pro is built on a lightweight aluminum frame with Gorilla Glass 5 front and back. The device is curved more than 2019’s OnePlus 7 Pro. It features a 6.78-inch Fluid AMOLED display, a pretty clean version of Android 10, and a cutting-edge Qualcomm Snapdragon 865 processor. The OnePlus 8 Pro comes with 12 GB of RAM and features a 120hz refresh rate, hastening the already snappy user experience.

The OnePlus 8 Pro features two 48 megapixel cameras and a 8 MP telephoto lens. The battery comes in at a beefy 4,510 mAh. Available in Glacial Green, Ultramarine Blue, and Onyx Black, the OnePlus 8 Pro can be had from many major carriers.

OnePlus 8 Pro
Body: Aluminum with Gorilla Glass 5 Front and Back
Display: 6.78-inch Fluid AMOLED (~513 ppi)
OS: Android 10, upgrade available to Android 11
Chipset: Qualcomm Snapdragon 865
Memory: 8-to-12 GB RAM
Expandable Memory: No
Cameras: 48 MP (wide); 8 MP (telephoto) 3x; 48 MP (ultra wide) Front: 16 MP (wide)
Sounds: Stereo speakers, no headphone jack.
Battery (battery endurance rating): 4,510 mAh (103 hours)
Security: In-screen fingerprint reader
Miscellaneous: Accelerometer, Gyrometer, Proximity, Compass, IP68 dust/water resistant
Other versions: OnePlus 8, OnePlus 8T

Samsung Galaxy s20 Ultra

Samsung has been known to build the very best Android smartphones on the market for several years. The Galaxy s20 Ultra is no exception. It is built on an aluminum frame with Gorilla Glass 6 front and back. A 6.9-inch Dynamic AMOLED 2x display with a 1440 x 3200 resolution is an improvement over the s10 Plus’ screen from 2019.

Running a Qualcomm Snapdragon 865, the Galaxy s20 Ultra has options available with up to 16 GB of RAM, top of the line for any smartphone. The whopping 5,000 mAh battery can be recharged using 45-watt fast charging or Qi wireless charging.

The Galaxy s20 Ultra has a 10x 48-megapixel telephoto lens, a 108-megapixel wide angle lens, a 12-megapixel ultra wide angle lens, and a DepthVision Time of Flight camera. It is capable of recording 8K video.

Available in Cosmic Grey, Cloud White, and Cosmic Black, the Galaxy s20 Ultra is available now on many major carriers.

Samsung Galaxy s20 Ultra
Body: Aluminum with Gorilla Glass 6 Front and Back
Display: 6.9-inch Dynamic AMOLED 2x (~511 ppi)
OS: Android 10
Chipset: Qualcomm Snapdragon 865
Memory: 12-to-16 GB RAM
Expandable Memory: Yes (microSDXC)
Cameras: Rear – 108 MP (wide), 48MP (periscope telephoto) 10x, 12 MP (ultra wide), .3 MP( Time of Flight). Front – 40 MP wide.
Sounds: Stereo Speakers, No Headphone Jack
Battery (endurance rating): 5,000 mAh (87 hours)
Security: In-screen fingerprint reader
Miscellaneous: Accelerometer, Gyrometer, Proximity, Barometer, Compass, Bixby assistant, IP68 dust/water resistant
Other versions: Galaxy s20, Galaxy s20+, Galaxy s20 FE

Samsung Galaxy Note 20 Ultra

Samsung is also the manufacturer of the Galaxy Note 20 Ultra, which might just be the best all-around smartphone available right now. With a stainless steel chassis with Gorilla Glass Victus front and back, the Note 20 Ultra is a productivity monster.

Running Android 11 with an industry-best Qualcomm Snapdragon 865 processor, the Note 20 Ultra has a 6.9-inch Dynamic AMOLED 2X display, 12 GB of RAM, and 4,500 mAh battery.

The camera experience, something that was notably less-than-stellar on the Note 10, includes a 50x zoom telephoto lens and a 108-megapixel wide angle lens. With an integrated s-pen, the Galaxy Note 20 Ultra offers software features no other smartphone provides.

Available only in Mystic Bronze, Mystic Black, and Mystic White, this year’s Note can be found prominently on almost every carrier’s roster.

Samsung Galaxy Note 20 Ultra
Body: Stainless Steel with Gorilla Glass Victus
Display: 6.9-inch Dynamic AMOLED 2X
OS: Android 10, One UI 2.5
Chipset: Qualcomm Snapdragon 865
Memory: 12 GB RAM
Expandable Memory: Yes
Cameras: 108 MP wide, 12 MP (periscope telephoto) 50x, 12 MP (ultra wide) Front: 10 MP wide
Sounds: Stereo Speakers, no headphone jack
Battery (battery endurance rating): 4,500 mAh (88 hours)
Security: In-display fingerprint reader
Miscellaneous: Accelerometer, Gyrometer, Proximity, Compass, Barometer ,IP68 dust/water resistant
Other versions: Samsung Galaxy Note 20

These aren’t the only devices available. There are some additional devices that may not be as widely available including: the Huawei Mate 40 Pro, the Xiaomi Mi 10 Pro, the Sony Xperia 1ii, and the Google Pixel 5.

Will you be buying a new smartphone this year? Are you considering a flagship? Let us know in the comments section below.

Nov, 2020

Why is VoIP Seen as Such a Great Business Solution?

Voice over Internet Protocol, or VoIP, is a common business communication solution nowadays… but it is still possible that you aren’t aware of what VoIP is and the many benefits it can deliver to your operations. To remedy this, let’s briefly review the concepts behind VoIP, and how your business can embrace them to its advantage.

What is VoIP, Anyways?

Voice over Internet Protocol is simply a different, more cost-effective means of transmitting voice data from one telephonic device to another. Rather than using a telephone provider’s infrastructure, a VoIP signal utilizes the Internet. This eliminates an entire line item from your expenses by rendering your telephone provider’s services redundant. This enables you to simultaneously save money while enjoying many often-included features that would otherwise have cost extra—assuming that they were even available with traditional telephony.

Is That the Only Reason I Should Use a VoIP Solution?

Absolutely not! VoIP can help you save time and money in other ways, as well:

With a history of being built upon open standards, VoIP solutions work on any device with sufficient specifications to support them—including mobile devices. This helps to minimize the investment you need to make to adopt VoIP, while simultaneously allowing you and your team to use your business telephone system remotely.
As VoIP operates through an Internet connection, the infrastructure to support it should already be in place within your business. As a result, it is likely that no costly renovations or additional wiring will be necessary, provided that your infrastructure is up to par.
Many businesses require costly Private Branch Exchange (PBX) equipment to properly utilize their internal phone network. VoIP eliminates the need for this expensive investment at all, also negating the need to maintain this equipment over time.
VoIP telephony generally doesn’t cost your business any extra for certain kinds of calls, like long distance calling—and if it does, it generally costs you much less than the telephone company would charge for it.
Unified communications are simpler to accomplish with VoIP, as many modern business solutions offer integrations with VoIP platforms. This makes communication easier to establish and track, which helps to keep the conversation moving forward efficiently.

All in all, utilizing VoIP as a part of your communications is not only a good strategy at the present, it is set to only show more promise as technologies—like artificial intelligence and 5G connectivity—continue to develop and improve.

NuTech Services can help you implement and maintain a VoIP solution that suits your business needs. To learn more, reach out to our team of experienced IT professionals by calling 810.230.9455.

Nov, 2020

The User Experience Using Windows Apps on Chrome OS

After a long period, punctuated by no shortness of user demand, Chromebooks can now finally support Windows applications. Well, in a manner of speaking. Let’s examine the process that now allows a user access to the applications once denied to ChromeOS users, to consider if it is worth using after all.

A Few Brief Disclaimers

Before we get into how this is possible, we should mention a few of the prerequisites of this process.

As of right now, the Windows/ChromeOS compatibility is clearly intended for enterprise use, as it is configured for company-wide setups and rings up an annual per-user cost of $70. Furthermore, the method we are covering here is only compatible on higher-end Chromebooks, with at least an i5 or i7 Intel Core processor, 16GB of RAM, and 128GB of onboard storage.

How Does Windows Run on a Chromebook?

By collaborating with a company called Parallels, Google has successfully brought Windows to the Chromebook via the capabilities of a locally installed virtual machine. As a result, any Windows program can be utilized with or without an active Internet connection.

This approach makes the user experience somewhat unique, as the Windows install effectively runs in its own window, almost as if it were simply an application installed in Chrome OS. From within this window, the user can access and utilize the Windows software they need. As a result, it almost feels as though you’re utilizing a remote desktop software, despite the OS being present on your hardware. Starting up the Windows software will take you through the entire boot process you’d typically see in a Windows device, and applying updates will sometimes prompt you to restart the OS environment, rather than your entire device.

How Well Does This All Work?

Besides the unconventional user experience and a few minor oddities, however, hosting Windows on a Chromebook works just the same as using a Windows device. Some of these oddities can even be beneficial—for example, the same system clipboard applies to both environments, allowing you to copy from one OS and paste into the other. The file storage system also works across both platforms, allowing a user to open their Windows files in Chrome, even if the Windows environment is inactive.

According to reports on Parallels’ process, the only thing that doesn’t work as intended is the recording capability within the Windows environment (although there are currently efforts to resolve this issue in the works). You can even include custom business applications along with more common solutions… you just need to make sure that your Windows environment is configured correctly.

Why Would Google Do This?

It would appear that Google has seen the value of providing support for legacy applications—this entire initiative has been framed with that concept at the forefront—so that companies who rely on these applications can continue to operate effectively. So, despite the slight difference in how native these Windows applications seem as compared to those that are web-based or work within the Chrome or Linux operating systems, these changes only foreshadow further improvements to come, and a new perspective into how computing will need to be shaped in the future.

Don’t assume that you can simply take your existing budget Chromebook and install Windows on it off the bat, but it will be nice seeing more options for low-cost hardware that plays nicely with the network environments that most businesses already have.

What do you think? Do you see any utility in the Chrome operating system playing nice with Windows applications? Let us know what you think in the comments!

Nov, 2020

IoT Can Really Make a Difference for Your Business

For a couple years leading up to 2020, the Internet of Things was all the rage, but for obvious reasons, IoT hasn’t been at the top of many IT administrator’s minds unless it was in an effort to secure file access for the endpoints of a newly remote workforce. Despite the questions surrounding revenue and budgets, IoT can bring a lot of value to the small business. Let’s take a look at today’s IoT and talk about a few options that you can use for yours.

The IoT

The Internet of Things has been growing incredibly fast over the past five years, but many small business owners don’t know where it fits. That’s because there are tens of millions of devices that could actually serve some purpose for their businesses and basically have buyer’s paralysis or are skeptical that integrating these tools is going to save them money. Here are some ways that the IoT could be used to do just that.

Security

Since physical security is almost certainly a priority for your business, the IoT presents several options that can be used to promote solid security standards. Products such as smart camera systems, smart locks, and other Internet-fueled security solutions can be of great benefit as they will allow a business to have both strong security and deterrents, while also having the ability to manage the system remotely.

Lighting and HVAC

For many small businesses heating, cooling, and power costs can be prohibitive to their ability to function the way they want. IoT tools are now being developed with the ability to read the situation in your business and adjust the utilities to save capital. The more you save on utilities, the more you can spend on your business.

RFID Sensors for Inventory Control

RFID sensors have been used for some time. Today, businesses are using them to track their inventories and supply chains. Using IoT devices with inventory control software, a business can now track fast-moving systems such as resource and product procurement and make orders should the inventory get low. The consistency and reliability of these systems can automate large portions of the procurement and inventory management process without a business missing a beat.

Mobile Card Readers

The average small business pays a lot in credit card fees. With mobile card readers, a simple app and dongle can transform a tablet or smartphone into a register. With a fee structure that works to save small businesses money, with card readers they aren’t losing their PCI DSS regulatory compliance; a big deal for the growing business.

As stated above, there are millions of IoT tools out there that can actually help you manage your business or help reduce costs. If you are interested in learning how IoT deployments can help your business, call us today at 810.230.9455 and our knowledgeable consultants will take you through how Internet and cloud-connected technology can help you transfer your costs and provide you with the innovative tools you need to grow your business.

Oct, 2020

Should You Use Wired or Wireless Connections?

It hasn’t been too long since connectivity required an actual physical connection between the connecting endpoints, making a wired connection the de facto option for businesses. However, now that wireless connectivity is so widely available, businesses now have a choice… but which is the better option? Let’s compare some of the pros of each to make the answer a little clearer.

Why a Hardwired Connection?

Security

The fact is that a direct connection is inherently more secure than one that is broadcast over the airwaves, as these have the potential to be snagged in transit much more easily. Therefore, if security is paramount, a wired connection is the better option by default. That said, there are ways to secure your wireless connection, utilizing a VPN.

Speed

Wired connections are also much faster than a wireless one, whether data is being communicated within your business network or to and from the Internet. In terms of efficiency, the wired connection comes out on top.

Stability

Save for a case of infrastructure failure, the only way you could lose a wired connection would be if the wire were to be unplugged. This stability not only makes them more reliable; it contributes to the consistency of the aforementioned higher speeds.

Why a Wireless Connection?

Convenience

The lack of cables that a wireless connection requires just makes Internet access so much simpler for a business to implement. Without the need to adapt any existing infrastructure to run wires and such things, it is far easier to add, subtract, and move users around as need be.

Mobility

Wi-Fi’s inherent mobility works so well for businesses because a user can pick up what they’re doing and bring it with them if they have the right device. This makes it much more practical to implement in the workplace, especially if collaboration requires meetings to happen in various places in the office.

Scope

Speaking of the right device, a wireless connection enables work to be done on a much wider, and yes, more mobile assortment of solutions. On a related note, businesses that interact with the public regularly can configure their Wi-Fi to offer guest functionality. This enables these businesses to offer their patrons a convenient perk.

Why Hybrid May Be Best

This is the real important takeaway: you don’t have to choose between wired and wireless connectivity.

Embracing both options can effectively negate the shortcomings of either, ultimately improving your business’ capability to get work done—large tasks performed over the wired connections, with communication and collaboration sticking to Wi-Fi. It all comes down to your business’ individual needs and situation.

Whichever option works best for you, you can count on NuTech Services being the best resource you can turn to. Find out what we have to offer in terms of assistance and support by calling 810.230.9455.

Oct, 2020

Is Your Business Taking Advantage of Enhanced Mobility?

Mobility has to be one of the most talked about technology trends in business, and for good reason. Consumers use mobile. They use it for shopping, banking, checking the weather, for driving directions; and today, they use it for productivity. Let’s take a look at the rise in mobility and how small businesses can use it to their benefit.

Employee Expectations

Mobility is becoming a critical component for small and medium-sized businesses largely due to the demand brought by employees. Today, where most tasks can be completed with the use of a smartphone, it creates the kind of scenario that gets employees asking, “Why not?”

For the business, that has more responsibilities, that sentiment can be shared, but only after all elements are considered thoroughly. This mostly has to do with data security. Once data security can be maintained, mobility can certainly become a major asset.

What You Need to Consider

There are several considerations that a business owner should make before trusting in an enhancement of mobility. Here are three:

Don’t Get Ahead of Yourself

To get the most out of your business’ mobility, you need to set goals; and it will do you good to be as realistic as possible. If you try to implement a whole mobile policy and give people carte blanche with their mobile devices, you could run into problems. The best practice is to look for issues that mobility could help alleviate, and tailor your strategies to them. Most businesses that extend their mobility focus on customer service and collaboration, but with more business tools creating mobile apps than ever before, more is possible today. Start simple so you can ensure that you can maintain control over mobile data flows.

Maintain Security

When your employees access your network via mobile devices, you need to secure it, preferably with multiple layers. You need to require password authentication, while also placing solutions in place to encrypt the files. More than that, you should find encrypted solutions to protect data from being intercepted as not all mobile networks are as reliable as a business may need.

You will also want to maintain data backup platforms and mobile management systems to ensure that you not only have control over your business’ data, but also to mitigate any negative situations surrounding data mobility you may encounter.

Make Sure Your Business is Mobile-Ready

It is important that you understand how mobility is being used. Can your staff access locally-hosted data? Do you use cloud systems that need to be set up for multi-factor authentication? Does your IT administrator have the tools in place to address any mobility-related issues? To be able to take advantage of mobility, you need to have a setup that will allow you to.

The IT professionals at NuTech Services can help outfit your business with the tools and expertise you need to allow for expanded mobility. Call our experts today at 810.230.9455 to learn more.

Oct, 2020

Drones Use Up in Several Industries

Drones are a technology that comes with some controversy, but also some real utility. Known best as an unmanned deterrent measure used by governments, today drones are used for a multitude of different tasks. Today we’ll discuss how drone technology has expanded over the past several years.

Agriculture

Farms often cover miles and miles of real estate. Traditionally, this makes it more difficult to keep track of everything that is going on around the property. Drones can make monitoring the status of the farm much simpler. With specialized sensors that collect important data, farmers are able to successfully manage irrigation levels, fertilization, and crop spacing, leading to higher agriculture output. Using drones, farmers can also manage livestock much simpler.

Conservation and Environmental Protection

Drones have also been a big benefit to conservationists by expanding the ability to collect crucial data in situations that they weren’t previously able to track. They can help track animal and environmental patterns and report information that is crucial in modern conservation efforts. Drone technology can also help Department of Environmental Conservation officers and park rangers find compliance infractions.

Construction and Site Surveying

Engineers and construction workers now use drones to not only get a lay of the land, but also inspecting hard to reach places. Using drones in this capacity cuts down on the dangerous situations that human workers are exposed to, mitigating risk.

Fire Fighting, Policing, and Search and Rescue

One of the most important uses of drone technology today is in emergency situations. It can assist all types of first responders by being able to get an aerial view of the situation. Firefighters are beginning to use drones to fight fires, while still using them in support capacity as well.

Police have started to use drones for crash investigations as well as to keep officers out of potentially risky situations.

Law enforcement has also used drones to simplify many of their activities, including crash investigations and search and rescue efforts.

Search and rescue teams have used drones to deliver equipment quickly into situations where people could be at serious risk of bodily harm.

Insurance

Drones can be of use to insurance companies when they do assessments of claims. Instead of putting people into potentially serious situations, flying a drone keeps risk down and allows people to get the resources they need to rebuild quickly.

Have you used a drone? How do you think the drone will affect life going forward? Leave your thoughts below in the comments and be sure to return to our blog again next week.

Oct, 2020

Today’s VoIP Platform is Completely Customizable

A business has to have a telephone system. It is the simplest and most utilized method of communication. Many businesses, however, have to consider many variables before choosing theirs and it adds up to a lot of confusion. They need to take into account the cost, yes, but also the feature set, and the phone system’s ability to support much-needed mobility. Today, we will tell you about an option that checks all the boxes: a hosted VoIP system.

What Exactly is Hosted VoiP?

Hosted VoIP is easily described as a communications platform that utilizes an Internet connection to function. Unlike traditional telephone systems that are purchased through the telephone company and have their own dedicated lines, hosted VoIP is hosted in the cloud and allows a business to build a strong, customized telephone system that meets a lot of a company’s communications needs.

While there are VoIP options for consumers, businesses need more. They need more control, more features, and more flexibility. A hosted VoIP platform allows businesses to add and remove lines from their system in minutes and provides them the options to customize the whole system to include more dynamic features designed to maximize a business’ ability to communicate and collaborate efficiently.

The Difference Maker

Most business owners would probably admit to thinking that all telephone systems are the same, but that isn’t the truth. Hosted VoIP can help you control costs, build a more comprehensive communications strategy, and significantly offer solutions to the question of mobility that many businesses have absolutely no answers for. Let’s look at some of the main benefits of hosted VoIP:

Cost

Obviously, for most businesses the cost of a solution has to be a prime consideration. Hosted VoIP can save even the smallest businesses money in multiple ways. First, since you are using your business’ Internet connection to fuel your phone platform, you can cut the telephone company right out of the equation. Secondly, you can customize your hosted VoIP platform to get the solutions that work for your business, presenting you with very little waste. Lastly, your VoIP platform alternatively serves as your business’ mobile platform, as you can use the solution’s mobile app to make and receive phone calls—from your assigned VoIP phone number—anywhere your mobile device has Internet access.

Extremely Simple

A Hosted VoIP platform is extremely simple to set up. Working with a vendor, you can have a telephone system configured the way you like it in about a day. Compare that to the weeks of running cables and moving your business’ around to facilitate the installation of a traditional telephone system. For the end user it is even simpler. All you need to do is hook a VoIP-enabled phone into a workstation and you are ready to go. Additionally, you can add and remove lines extremely quickly, so you aren’t stuck paying for more that you need.

Functionality

One major benefit of VoIP is the customization of the platform. You can literally get dozens of tools if your business needs them. Some of the tools you can get with your VoIP platform include:

Audio and video conferencing
Call forwarding
Personalized extensions
Call routing
Call recording
Automated receptionist
Call queues
Instant messaging
Text messaging
Integrated voicemail

…and there are many more.

Hosted VoIP can change the way your business looks at its communications platform. With reliable and crisp-sounding calls, the Hosted VoIP platform can be right for just about any business. To learn more about hosted VoIP, give us a shout at 810.230.9455 today.

Oct, 2020

Why Business Technology Won’t Change Back

There is no denying that the COVID-19 pandemic has caused some major operational shifts in how most businesses conduct themselves and their processes, with many of these shifts relying on technology solutions. While there’s still no telling for certain how much longer these conditions will persist, we predict that many businesses won’t abandon these solutions once the present danger has passed. Let’s discuss why we have this expectation.

What Does “Normal” Mean?

Let’s just come out and say it: as terrible as the pandemic has been for so many, it has also given businesses some very strong motivations to adapt and innovate. Really, most had no choice if they wanted to remain open in the long-term.

This led to many businesses finally adopting the modern solutions that enabled productive and secure remote work and collaboration.

So, the question remains: what exactly do we expect to happen before we consider ourselves at a “normal” point once more? Does that mean the way things were pre-COVID-19, or some new standard that reflects what we’ve learned? At NuTech Services, we’re firmly in the latter camp, that the most successful businesses will be the ones to carry on with the strategies that have allowed operations to continue safely and securely. Let’s consider some of the larger impacts of these shifts, and why we think these shifts are going to prove permanent.

Improved Productivity

Regardless of what kind of disaster strikes a business, it will become important that the business is able to use what resources they do have to the fullest. With modern IT solutions in place, this benchmark can be attainably pushed higher.

This is due not only to the improvement in technology’s efficiency, it also has to do with its portability. In addition to your team being able to spend more time in the office that isn’t taken up by their repetitive tasks, they are also no longer confined to doing their work while in the office. Thanks to today’s increasingly mobile solutions, productive work can be accomplished from anywhere a secure Internet connection can be established.

As a result, time that once offered no opportunity to be productive to a business can now be used more effectively to help reach the organization’s goals.

Seamless Collaboration

Without the metaphorical water cooler to gather around and chat during the workday, many companies have rolled out the means for their employees to virtually socialize with one another as well as work productively on shared goals and ideas. These efforts have been very successful and have actually shown some improvements in internal company cultures. Because certain people would tend to socialize exclusively with certain coworkers throughout the day, the workplace could become clique-y, biased, and exclusionary.

However, once collaboration and such communications were rendered digital, many of these divides could be bridged, allowing for a more inclusive work process.

Equalized Opportunity through Tech

With more and more jobs opening in the digital space, companies will need to have fingers on the keyboards. As a result, former job requirements like education and proximity to the business will be considerably less important to hiring managers. Really, it’ll be more of a matter of who can deliver upon their responsibilities, regardless of age, race, or any other “unofficial disqualifier.”

So no, it doesn’t seem likely that we’ll ever really go back to the way things were in many industries. After all, the business world is all about progress… it would be a shame to sacrifice all the progress that the pandemic has forced upon us once it is over.

Regardless of how your business is operating, now or in the future, NuTech Services can help ensure it is doing so with reliable and efficient technology. To learn more about the services and solutions we offer, give us a call at 810.230.9455.